Product not robust, especially for paperwork, also already chipped and dented. Wished I gone for a metal one. Product didn’t come with instructions messaged and took 3 days before they responded with... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Too Many Deliveries : I received two boxes then I received a third one on a different day . I haven't opened them yet but judging by the lenth of the box there is goign to be a joint somewhere on the... Näytä lisää
I don’t know why this company gets so much hate. I got x2 bedside cabinets made of solid oak for £49 each (over £20 cheaper then everywhere else online) and the cabinets arrived fully assembled (ecsta... Näytä lisää
I had never heard of LaKaza so I was suspicious beforehand - and therefore I feel it's necessary to leave a review for others in my position. I had questions for their customer service team before... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
LaKaza: Your Gateway to a Home of Comfort, Convenience, and Style. and style. We believe every home deserves to be a haven of comfort, convenience, and style. Driven by this belief, we work with a number of local and international manufacturers and suppliers to meticulously curate a comprehensive collection of essential products designed to transform your living spaces into sanctuaries of tranquility and functionality.
Yhteystiedot
Ashford, Yhdistynyt kuningaskunta
- sales@lakaza.co.uk
- lakaza.co.uk
3,9
Hyvä
75 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exactly like the images
Exactly like the images. Good delivery time. Happy with whole experience. Very reasonably priced.
11. maaliskuuta 2025
Very poor quality product
Very poor quality product. Gaps between panels and nearly every edge of panels covering in minor chips with a number of deep chips also.
18. helmikuuta 2025
Great customer service on helping sauce…
Great customer service on helping sauce missing part's swiftly
2. tammikuuta 2025
Easy to order my unit and very good…
Easy to order my unit and very good choice and style the only thing I would say is I could have more notice of when delivery was due luckily I was in 😀xx
31. joulukuuta 2024
Too Many Deliveries
Too Many Deliveries : I received two boxes then I received a third one on a different day . I haven't opened them yet but judging by the lenth of the box there is goign to be a joint somewhere on the wardrobe door which you don't mention in your advert . But going to give you the benefit of the doubt until I open it next week to build it
11. marraskuuta 2024
Very nice tv unit
The tv unit was delivered on time and well packaged. When attempting to assemble the unit we found the instructions were not too clear and there were a couple of screws missing. Otherwise we are really happy with the product. Its very sturdy and looks good with the tv stood on it. Also it matches our new nest of tables.
3. marraskuuta 2024
Customer Service non existant
You have no customer service as we cannot contact you over the phone and I have sent you countless emails which still unanswered
24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lakaza
We appreciate your feedback and apologize for any frustration caused by the difficulty reaching us.
In the meantime, we can assure you that we diligently monitor our emails and strive to respond to all inquiries promptly. To help us address your specific concern, please email us at sales@lakaza.co.uk with your order number. This will allow us to quickly locate your information and resolve any outstanding issues.
Many thanks.
Love the furniture items and a quick…
Love the furniture items and a quick delivery
6. syyskuuta 2024
Mostly happy
The delivery came on time and when built my daughter was happy with the bed. There were a couple of scratches, but when reported, Lakaza replied very promptly. The finishings weren't great, as there are paper stickers to cover the screws, which I believe will come off easily and do not give the bed the best finished look.
6. syyskuuta 2024
I didn't get the refund yet
I didn't get the refund yet. The lakaza says my refund has been issued. But it's not credited in bank account
2. syyskuuta 2024
Vastaus yritykseltä Lakaza
Dear Melba,
Thank you for the review. Please note the refund was immediately issued on our end and we do not have control over bank transfer time. Usually it takes 5-6 business days for fund to appear back in your account and we also encourage you to contact your bank to check.
Best regards,
LaKaza Support Team
Windbreak
Sattee was very helpful indeed and went out of her way to make sure it got to me before i went on hols so very happy indeed 😃
29. elokuuta 2024
Parts were missing
Parts were missing, they couldn’t be sent as out of stock. Waiting for partial refund
30. heinäkuuta 2024
The product arrived dwell packaged but…
The product arrived dwell packaged but several of the parts had chips on the corners which would suggest they were packed in a damaged state... I will not buy from this company again
26. heinäkuuta 2024
Vastaus yritykseltä Lakaza
Dear Sean,
Thank you for your feedback. We are so sorry that your recent order arrived with damaged parts. We understand your frustration and disappointment, and we sincerely apologize for the inconvenience this has caused.
While we take great care in packaging our products to ensure they arrive in perfect condition, it seems that some of the parts were already chipped before they were packed. This is certainly not the standard we strive for, and we are taking steps to investigate how this could have happened.
We are glad that we were able to reach a resolution with you by offering a partial refund for the minor damage. We appreciate your understanding and hope you are satisfied with this outcome.
Sincerely,
LaKaza Team
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