Ordered boots on Saturday through the website for a birthday gift, had an issue with courier. Contacted laidback London by email, they sent a new pair same day. Arrived the next day. Boots look amaz... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sono tre anni che compro un paio l’anno! Flip flop artigianali,ben fatte! Costano un pò ma vale la pena,durano. Anche la spedizione abbastanza veloce ma purtroppo non gratuita.
Ich melde mich noch mal bezüglich meines Umtausch. Inzwischen hat die Firma sich bei mir gemeldet und sehr professionell reagiert und mir auch die Möglichkeit gegeben, die Schuhe zurückzusenden. Meine... Näytä lisää
Strong, comfortable AND stylish! My foot is very fine and still stays well maintained in the shoe. It is my third pair from your brand for different seasons and I am a big fan. I live on the road a... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Born in 2002 at London's iconic Portobello Market, laidback london embraces the beauty of handmade products crafted on the Kenyan coast. Committed to durability and sustainability, laidback london supports local communities and offers products that truly last. Each piece in the collection is unique, embodying timeless design and valuing natural materials that only get better with age.
Yhteystiedot
Unit 401 Metro Line House, 112 118 College Road, Harrow, HA1 1BQ, London, Yhdistynyt kuningaskunta
- 020 79934703
- help@laidbacklondon.com
- laidbacklondon.com
4,1
Hyvä
935 arvostelua
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Item arrived quickly and I am very…
Item arrived quickly and I am very happy with the goods
1. toukokuuta 2025
perfect shoes
Strong, comfortable AND stylish! My foot is very fine and still stays well maintained in the shoe.
It is my third pair from your brand for different seasons and I am a big fan. I live on the road and mostly outside and I can litterally walk everywhere with them, they are very sturdy while still feminine, well protecting for my feet, amazing quality, and I love the look, never disappointed.
29. huhtikuuta 2025
great shoes.
17. huhtikuuta 2025
The shoe is beautiful very comfortable
The shoe is beautiful very comfortable, but the style just doesn’t work with my feet. May try and buy a different style.
22. huhtikuuta 2025
Vastaus yritykseltä laidback london
Hi Donna, thank you so much for your kind words! We're glad to hear you found the shoes beautiful and comfortable, even if this style wasn’t the perfect fit for you. Hopefully, you’ll find another one in our collection that suits you better — we’d love to have you back!
Beautiful shoes and amazing customer…
Beautiful shoes and amazing customer services when I had a little issue with my order. The sandals are beautiful, lots of people asking where I got them from.
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Beautiful Sandal
Beautiful sandal, well made. I am sure I will wear a lot - versatile and will go with a variety of outfits from jeans to dresses.
10. huhtikuuta 2025
The fit was perfect and comfortable…
The fit was perfect and comfortable right out of the box. The fabric and styling are cheery and great quality.
10. huhtikuuta 2025
Wonderful,
Wonderful,
I need a pair in every colour!!
I hope they’ll be coming back later this year thanks 🙏
24. maaliskuuta 2025
Cute Slides
The first pair of slides I ordered were too big so I sent them back & ordered a smaller size. The return was easy and quick. The new size came quickly. These sandals are so cute & comfy!
16. huhtikuuta 2025
Beautiful shoe, but uncomfortable.
Beautiful shoe, but uncomfortable.
I had bought these sandals many years ago and wore them all the time because they were very comfortable and unique. I wore down the soles after years of use, so I bought new ones. However, this time, I find the toe thong of the new sandals very uncomfortable when I walk. I'm disappointed that they have changed because they are beautiful shoes.
15. huhtikuuta 2025
Vastaus yritykseltä laidback london
Hi Phyliis, thanks so much for your feedback. We're really sorry to hear that the new pair doesn’t feel as comfortable as your original sandals. While we try to maintain the same handcrafted feel and unique look, there can be slight variations from design to design. We appreciate you sharing your experience and will pass this on to our product team. If there’s anything we can do to help, feel free to reach out to us directly.
Love Laidback London
Love Laidback London and their beautiful sandals and Booties. I have been purchasing items for 6 years now. LOVE 5***** stars for customer service!
10. toukokuuta 2025
Oma-aloitteinen arvostelu
I kept one pair and sent to back to…
I kept one pair and sent to back to exchange for a bigger size. I still haven’t received the exchange and it’s been over a month. I’m paying for shipping costs both to and from. Awful. Can’t get a hold of anyone when you call.
31. maaliskuuta 2025
Vastaus yritykseltä laidback london
Hi Erin, thanks for your message and we're really sorry to hear about the delay and frustration. I’ve looked into this for you — your exchange order was created, but unfortunately both items were out of stock. I can see that our team already emailed you on Saturday regarding your options, and we understand you've now requested a refund. We’ll make sure this is processed as quickly as possible. Thanks for your patience and again, sincere apologies for the inconvenience.
Sandals were beautiful however not wide…
Sandals were beautiful however not wide enough. They were sent as a present and too late now to change them for a different style
10. huhtikuuta 2025
Vastaus yritykseltä laidback london
Hi Karen, thank you for your feedback. We’re glad to hear you found the sandals beautiful, though we’re sorry to hear the fit wasn’t quite right. We do include detailed sizing information and return timelines on our website to help guide gift purchases, but we completely understand that sometimes gifts don’t go as planned. While it may be too late for an exchange this time, we’d be happy to help you find a better-fitting style in the future.
The sandals are beautiful but UNCOMFORTABLE
The sandals are beautiful, however they are VERY VERY UNCOMFORTABLE. I haven't been able to use them, just walking a few steps the design on top hits my feet and it hurts to walk.
7. huhtikuuta 2025
Vastaus yritykseltä laidback london
Hi Diana, thank you for your feedback, and we're sorry to hear the sandals haven't been comfortable to wear. Our styles are handcrafted using natural leather, which can feel firm at first but does soften and mold to the shape of your foot with wear. That said, comfort is personal, and we’re sorry this pair didn’t work for you. If the sandals are still in unworn condition, you're welcome to return or exchange them in line with our policy, which is outlined on our website.
Shoes are not made to fit feet
Shoes are not made to fit feet. Very pretty, but extremely uncomfortable.
9. huhtikuuta 2025
Vastaus yritykseltä laidback london
Hi Deborah, thank you for your feedback. We're really sorry to hear that the shoes didn’t feel comfortable. We understand that fit can vary depending on individual foot shape. The leather we use is intended to soften and mold with wear, but we appreciate that this doesn’t work for everyone. If your pair is still in unworn condition, you're welcome to return them—full details can be found on our website.
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