KRD Catering Arvostelua 

229
•
TrustScore 2.5/5 tähteä

2,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I have ordered a mixer for my bakery and instead of receiving it, I was sent a box filled with spare parts. Received a very brief email upon requesting return and refund. Company was fast to arrange t... Näytä lisää

Saanut 1/5 tähteä

What a shame there’s no zero horrendous experience bought an item in Jul arrived damaged and faulty blew our electrics pro quality to even look at refuse to refund ask us to get an electrical inspect... Näytä lisää

Saanut 1/5 tähteä

The worst company to deal with for customer service issues. Ordered a Panini grill and it arrived damaged. Asked for a replacement literally the next day, and they refused to take it back. Dont eve... Näytä lisää

Saanut 5/5 tähteä

I am very pleased with the quality of the Red Tray & it is exactly the same design what is being shown on their website . It does keep Crockery cutlery manageably stable on it . But do not expect th... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kodinkonemyymälä

Yrityksen kirjoittama

KRD Catering - a leading UK supplier of commercial catering equipment, offering a wide range of cooking, refrigeration, food prep and display equipment at competitive trade prices.


Yhteystiedot

2,3

Välttävä

TrustScore 2.5/5 tähteä

229 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 28 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,3

Kaikki arvostelut

(229)

204 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Selling a pizza oven on a 13amp…

Selling a pizza oven on a 13amp plug.which pulls 4.5kw just don’t work ! Then they wonder why it blows the fuse box melts the plug and not interested , when you complain ! Still didn’t respond when we reported the fryers we bought , when they didn’t tighten one of the fixings and flames came out ! AVOID ! Go somewhere else !

22. heinäkuuta 2026
Saanut 5/5 tähteä

ultraviolet fly zappy thingie

Ordered an ultraviolet fly zappy thingie. Great price and quick delivery. Flys be gone.
Thanks

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Thank you James, flys be gone is exactly what we like to hear. Enjoy it. Jude, KRD Customer Support

Saanut 1/5 tähteä

If there is a zero review

If there is a zero review, I will offer. This company is yet to deliver my goods, I wrote to them with no response. The delivery company they used reached out to tell me that the goods they sent was damaged and has been returned to them after I kept calling to know their delivery date. My service is due to open but with no product intended to serve my customers.

There is no mode of communication, mail was sent with no response till now.

21. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello Lekan, we are sorry your order has not reached you. We have searched our support inbox and cannot locate your message, so it may not have reached us. Our team has now contacted you directly to get this resolved, and we will arrange redelivery as a priority. If you do not see our message, please email info@krdcatering.com with your order number. Jude, KRD Customer Support

Saanut 3/5 tähteä

Hi I’m buy for krd 2 door fridge to…

Hi I’m buy for krd 2 door fridge to much noise cool fine lots water inside come

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello Harjit, thank you for the feedback. Noise and water collecting inside can often be resolved with levelling and a drain check, and our team can talk you through it. Please email info@krdcatering.com with your order number and we will troubleshoot this with you. Jude, KRD Customer Support

Saanut 5/5 tähteä

excellent service and

excellent service and
products !!

21. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Thank you Mauro, glad everything arrived as it should. We appreciate the support. Jude, KRD Customer Support

Saanut 1/5 tähteä

I Purchased £3000 worth of goods

I Purchased £3000 worth of goods. The oven is not good Quality and too big. I explain to them to return it. they said we need to bring to them. you need a lorry to carry this and I said you can have extra delivery payment to pick it. this item is more than 100kg. I explained I am not in good health to carry this Item. they gave me 14 days to return it. no courier service take this item, because too heavy. finally I got someone. now they said they are not take this item back. This company is not working under UK law. This company is not care about consumer rights. please please never ever order anything from this company. I think gov. need to take action against this company.

1. elokuuta 2026
Oma-aloitteinen arvostelu
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello Jo, thank you for speaking with our team. Although the original return window had passed, we have offered an exchange on the oven and our support team is in direct contact with you about the next steps. Please reply to our latest email and we will get this arranged. Jude, KRD Customer Support

Saanut 1/5 tähteä

This company is something else.

This company is something else.
I contacted them because I wanted to buy a mixer from them but I needed an invoice to be sent to me first. I sent an email with all the details written of how it should be. They replied after few hours wrong details entered. OK I write again what details they should add, after few hours wrong details. I even made a file of how it should look the invoice, they replied we cannot change the invoice on orders done. Which order exactly? Waste of time DON'T BUY FROM THESE PEOPLE THEY MIGHT HAVE CHEAPER OPTION BUT CUSTOMER SERVICE 0

2. elokuuta 2026
Oma-aloitteinen arvostelu
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello Giuseppe, we are sorry about the confusion with the invoice details. We have now issued the invoice made out to VAXX LTD exactly as you requested and sent it to your email, with delivery free of charge. If anything on it needs adjusting, just reply to that email and we will correct it straight away. Jude, KRD Customer Support

Saanut 1/5 tähteä

Instructions r useless equipment came…

Instructions r useless equipment came all marked

23. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello, thank you for the feedback. We are sorry the unit arrived marked and that the instructions fell short. Please send photos and your order number to info@krdcatering.com and we will put this right and help you get set up. Jude, KRD Customer Support

Saanut 1/5 tähteä

One of the worrying factors of to…

One of the worrying factors of to orders and delivery was horrifying stage conditions of management uncertainty I waited for Many weeks and Missing 5 items orders. When I call them not interested then I emailed response come 3 week later. They refund of missing items but it make 3 weeks delay to open my restaurant I have to to re order another company very sad I will never order again with krd

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello, we are sorry about the delays and the missing items on your order. The missing items were refunded, but the communication clearly fell short of what you should expect. We have been strengthening our support team to respond faster. Jude, KRD Customer Support

Saanut 1/5 tähteä

I had brought the £137 dispenser and I…

I had brought the £137 dispenser and I received it quick however there was a fault with the liquid squirting up through the pump barrel and i have sent in a request to get this rectified along with video proof and still no reply or replacement this is unacceptable as they take payment straight away. I’m not an unfair person just want what I paid for and to be replied to promptly! No happy as no functioning equipment!

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello, we are sorry about the fault with the dispenser pump. Our team has replied to your email asking for a short video so we can diagnose it. We understand you sent one via Facebook, so if you can attach it to the email thread instead it will reach our technical team directly and we will get this resolved for you. Jude, KRD Customer Support

Saanut 1/5 tähteä

Quality of products is very cheap

Quality of products is very cheap, can't use for commercial use. No customer service where it can be discussed for quality or replacement or return. Once you placed order your money gone.
Not value to spend money not recommending

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Hello Husein, we are sorry to read this. We would like to understand what went wrong with your unit and help resolve it. Please email info@krdcatering.com with your order number and details of the issue. Jude, KRD Customer Support

Saanut 5/5 tähteä

It was a little delays(1 or 2 days) but…

It was a little delays(1 or 2 days) but my order of multiple items came extraordinarily well packed, plus a very nice delivery driver!
There was no scratches or any problems on my items, oven, dishwasher machine etc...
I haven't tested team all but i am sure they will work as per description.
Thank you! KRD

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Thank you Petrica. Great to hear everything arrived well packed and in good condition. Enjoy the new kitchen. Jude, KRD Customer Support

Saanut 5/5 tähteä

Fantastic

Fantastic, great ice machine

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Thank you Jackie, enjoy the ice machine. Jude, KRD Customer Support

Saanut 2/5 tähteä

Never got a confirmation email to say…

Never got a confirmation email to say the order went through. Paid for next-day delivery, yet the item came 3 days later. When the item came, it was damaged. Personally, I think this was the delivery's fault as they were struggling to carry the item and dropped it at the door.

18. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Edward, I'm sorry to hear the griddle arrived damaged and that the delivery fell short of what you expected. Our records show an order confirmation was sent on 16 July and a shipping confirmation on 17 July, although that does not establish whether they reached your inbox. Thank you for explaining the problems with the delivery.

Jude, KRD Customer Support

Saanut 1/5 tähteä

Terrible

Terrible. Sent wrong item took ages to come and collect and then another week to deliver correct item.

23. heinäkuuta 2026
KRD Catering-logo

Vastaus yritykseltä KRD Catering

Kye, I'm sorry we supplied the wrong unit and that the exchange disrupted your business during the summer holidays. You confirmed collection on 21 July, and our dispatch record shows the replacement freezer was sent on 23 July. We recognise that correcting the item did not undo the inconvenience and wait you experienced.

Jude, KRD Customer Support

Saanut 1/5 tähteä

Ordered from these went to wrong…

Ordered from these went to wrong address as postcode was wrong. According to my consumer rights the supplier should chase up. They did nothing. Rang them very rude and hung up. Still no item and they’ve still got my money. Awful company avoid at all costs

21. heinäkuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin