We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Näytä lisää
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Näytä lisää
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Yhteystiedot
Yhdysvallat
- 844.937.8275
- koalafi.com
4,1
Hyvä
945 arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Koalafi
Thank you for bringing this matter to our attention. We have not previously been made aware of this concern; however, we take situations like this very seriously. A member of our team will be reaching out to you directly to review your concerns and discuss any supporting documentation that may be needed. In the meantime, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST. We appreciate the opportunity to address this and look forward to resolving the matter as quickly as possible.
I was able to get a loan when I needed…
I was able to get a loan when I needed it, but the amount I will pay is horrible.
4. helmikuuta 2026
The online application was user friendly…
The online application was user friendly and approval was painless. So far, your company seems conscience about customer service. Thank you for your service!
7. helmikuuta 2026
Make sure the customer understands…
Make sure the customer understands completely about the payments
7. helmikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for your feedback. We agree that it’s very important for customers to fully understand their payments and lease terms before moving forward. To support transparency, we send two separate secondary verifications prior to the lease being signed. One includes the full lease agreement, and the other provides a summary of payment amounts, key terms, and applicable deadlines. These steps are designed to ensure customers have a clear understanding of their agreement before finalizing it. A representative will be reaching out to you to provide any additional details you may need and to answer any questions about your specific lease. If you would like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST.
A great application experience
My experience was a great and easy application process. It was a release when the funding was approved.
7. helmikuuta 2026
Bad business
I purchased a bed with a koalafi lease. Out right i would have spent about 1200 dollars for the bed. But with there high interest i paid over 4,000$. Is what it is I needed a decent bed to sleep on. Move down the line I paid my bed off at the end of January was sent a congratulations letter for completing final payment. Here we are 18 days later they say I owe them more money. My bank shows my payments as all completed and getting no where but more and more frustrated trying to communicate with people with broken English. I paid 3,000 in interest your not getting a penny more and I hope the world sees my post and never use this dishonest company
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koalafi
We are sorry to hear you have been disappointed with your experience at Koalafi. We would like to address your issues with Koalafi but are unable to locate you in our system. At your earliest convenience, please call our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST. Thank You!
Para todos los que usa este método…
Para todos los que usa este método mucho cuidado porque te dan 3 meses para pagar y si te pasas de los 3 meses te cobran un montón de dinero mucho cuidado,,,,,yo tan solo pedí 1250 y por 2 días que se me paso termine pagando 2900 una locura de pago para que estén atentos...
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koalafi
Thank you for sharing your feedback. We are unable to locate an account under the name provided in this review. If this concern is being shared on behalf of a third party, we kindly ask that the customer associated with the lease contact us directly so we can review the account details specific to their agreement and provide accurate assistance. Please have them reach out to our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST. We’re here to help and would be happy to look into this further. Thank you.
Really good payment terms
3. helmikuuta 2026
To start with Koalafi it was easy steps…
To start with Koalafi it was easy steps to begin.. very understandable and procedure was easy.
And listened to customer. Give preferences to customer
9. helmikuuta 2026
It was very easy to apply for
It was very easy to apply for. The instructions that was sent was understandable and to the point. Lowe’s also said nothing but good things about your company.
11. helmikuuta 2026
It’s worth it
I started the application process with Koalofi in December and received an approval with different options on payment plans. Not everyone’s situation allows them to complete in full payments for quality furniture at once. So appreciate the speedy response and finance options. Thank you!
7. helmikuuta 2026
Great service
3. helmikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for bringing this to our attention. The $12.99 weekly charge you’re referring to is for our Protection Plus option. This is an additional service designed to help in the event of certain personal hardships that may arise during your lease. Please note that this coverage is optional and is accepted during the application process. It can also be deactivated at any time upon request. A representative will be reaching out to you to review your account and provide assistance with this concern. If you would like immediate support, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST. We’re here to help and ensure you feel confident about your account. Thank you.
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