We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Näytä lisää
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Näytä lisää
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Yhteystiedot
Yhdysvallat
- 844.937.8275
- koalafi.com
4,1
Hyvä
945 arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Be weary when financing with this company
We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company seems to try to mess with people’s money and credit. Koalafi is not a very honorable company. I would appreciate if an agent that knows how to their job correctly can correct this issue.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Was great getting loan and paying off…
Was great getting loan and paying off early
11. huhtikuuta 2026
Tasa muy alta no lo recomiendo
11. lokakuuta 2025
Vastaus yritykseltä Koalafi
Our team will be reaching out to gather more details about the early stages of your application process to ensure you received all the necessary information and to help set you up for success with your account. If you’d prefer to connect with us directly, you can also contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
Lack of integrity 90 day practices be aware
This could be an option if in need however the lack of integrity practices when it comes to the 90 days same as cash thing is crazy. A person that has lots of things on their plate will definitely forget and they will not even send a reminder when its coming up, but will remind you of a missed payment. All so they can charge you well over a 100% interest. You will buy that product three times in pay when you miss that 90 day mark. So, be aware of this they are not on your side they bank on you missing that 90 day period which I feel is not a fair practice. They say they offered me the early bird deal now which was more than the whole purchase amount 90 days ago. Im thinking like I can just buy a new one and send there's back if I had that kind of money, the nerve.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Koalafi
We’re sorry to hear you’ve been disappointed with your experience at Koalafi. At this time, we’re unable to locate your account in our system, so we’re not able to review the specifics of your situation. We would like the opportunity to look into your concerns further. At your earliest convenience, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. Thank you.
Todo muy bueno
11. huhtikuuta 2026
I liked the ease of applying
I liked the ease of applying. The terms are a bit steep. I had my back against the wall and had no choice but to accept them.
11. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for your feedback. We’re glad to hear that you found the application process easy.
We want to clarify that we offer different options within your contract. Our team would be happy to review these details with you, explain your options, and help you close your lease with the term that best fits your needs. Please contact our Customer Advocacy Team at 844 821 6424 or by email at customeradvocate@westcreekfin.com. We’re available Monday through Friday 8AM to 9PM EST and Saturday 8AM to 8PM EST, and we’d be glad to assist you.
That you would give me a chance.
9. huhtikuuta 2026
It was a very easy process
11. huhtikuuta 2026
Is Good good service and for payment
Is Good good service and for payment
Good costumer service
11. huhtikuuta 2026
I decided to use Koalafi because I was…
I decided to use Koalafi because I was told that the payments would help build my credit by being reported to the credit bureaus. My goal was to repair my credit, so reporting was very important to me.
After signing up, I later learned that Koalafi does not automatically report to the credit bureaus. Apparently, you have to request that they report it, which was never clearly explained upfront. For customers who are specifically trying to improve their credit, this is a big issue.
Another concern is the very high interest rates and fees associated with the lease-to-own structure. If you're not careful, the total cost of the item can become much higher than expected.
If you're looking for financing only to purchase something, Koalafi might work. But if your main goal is credit building, you should ask very clear questions first about credit bureau reporting and total cost before signing anything.
Overall, the lack of automatic credit reporting and the high interest rates make this a disappointing experience for someone trying to rebuild credit.
9. huhtikuuta 2026
Vastaus yritykseltä Koalafi
We’d like to clarify that Koalafi reports to the credit bureaus on a monthly basis, and there is currently no option to opt out of this reporting. It appears there may be some confusion regarding the details of your new lease. Our team will be reaching out to provide accurate information, clarify how credit reporting works, and explain how your lease terms and total cost may vary depending on the stage of your agreement. We want to ensure you feel fully informed and confident moving forward. If you would like to connect with us directly, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.
Very easy to qualify and very friendly…
Very easy to qualify and very friendly service.
9. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for bringing your concern to our attention. To provide some context, regularly scheduled payments are not automatically canceled when additional payments are made on the account. If you would like to stop or adjust scheduled payments, this does need to be requested. That said, we want to review the specific details of your concern to ensure everything was handled correctly. A member of our team will be reaching out to go over your account and assist further. If you’d like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST.
Scam company
It’s a scam email, I have not leased anything from Koalafi. Sent email to them, no response no phone number for support.
9. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for bringing this to our attention. We take concerns like this very seriously and will be reaching out to gather additional details. At this time, we will need supporting documentation to review your claim. A representative will contact you directly to request the necessary information and guide you through the process. If you would like to connect with us sooner, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.
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