Koalafi Arvostelua 945

Do not recommend this company is you are getting into a lease/loan. I got approved for 3400$ but only used 1400$ to get my car fixed (i have the receipt from the mechanic) they did not inform me i was having to pay them back the full 3400 EVEN THO I ONLY USED 1400 OF IT, i was 375$ away from paying off the 1400$ lease and i checked my app to it now showing 1600$ balance. They had me locked into a 90 day agreement that i was not aware of stating if i didn’t pay off the 1400$ within 90 days i would owe the full amount of 3400$. I was 6 days over that deadline and i called trying to pay off the amount i owed with was 375$ and ended up having to pay 608$ to close my account and the lease. THIS COMPANY IS A SCAM AND WILL COMPLETELY RIP YOU OFF AND TRY TO TAKE EVERY PENNY YOU HAVE. DO NOT EVER GET A LEASE WITH THIS COMPANY!!!!!!!!

I would give 0 stars if possible. My husband and I purchased a bed through this company and decided to do a voluntary return after seeing how big the difference between the purchase price and payoff amount would be. So, when we spoke with a rep in September 2025, we agreed to paying the remainder of what was owed after the bed was picked up, which would've been 4 equal payments and then 1 lesser payment. They took out the agreed upon amounts twice for the month of September and then for some reason THEY decided to change our agreement without talking to us in the next month of October and spread out the remainder payments over the next 24 months. WE NEVER AGREED TO THAT! Their claim is that they sent us an email and we did not respond to it. The email did not state for us to call if something was wrong or to continue with the said agreement made in September and if we were supposed to respond to the COMPANY changing the agreement (not us), wouldn't that warrant a phone call??? So, as you can guess, now we're paying more than the agreed amount. Why would I agree to stretch out payments for 24 months, when the initial agreement was for the remainder to be paid in 5 payments and we would've had it paid off by mid November. It's a rip off and it's so sad that companies like this still exist and continue to cheat people. Please do not use this company and make sure if you do any business with them that they verify they've written your agreement down in their system and always ask for a copy. A hot mess is what this company is! No one ever apologized for the error THEY made. Just sad!

Not only did it take approximately 11 weeks to receive my order, my order wasn't and is still not complete, 5 weeks after the first delivery. After numerous attempts at retrieving my order form, I am being ignored by the sales associate. The bed frame that was recommended by the associate was intended to fit my mattress & to shorten this novel, I still haven't received the box spring

The process was easy, convenient and fast approval.

The sale person was very helpful
Thank you

Not good I will never again and I will advise other not to also

It help me a lot
Thank you

Simple, very affordable

This was a wonderful experience. It was easy to use. Approval process was magnificent. It came out of time when I needed it the most and I am very, very grateful.

I had a really positive experience with Koalafi. The process was simple, clear, and fast, and I appreciated how easy it was to understand my options. Everything felt straightforward and customer friendly. I would definitely recommend Koalafi to anyone looking for a smooth financing experience.

The whole process has been easy

Getting a better system

Todo muy fácil y buena atención

In the time of need its very helpful to have something this to pay over time.

Great mattress
Very comfortable

KOALAFI IS A SCAM!! HIGHWAY ROBBERY!!! I PAID MY ACCOUNT VIA CHECK IN THE AMOUNT STATED TO BE MY EARLY TERMINATION, $1638.54. I CONFIRMED WITH TWO DIFFERENT REPRESENTATIVES THAT THE AMOUNT WOULD NOT CHANGE. ONCE I MAILED THE CHECK OFF THE NEXT DAY, THEY RECEIVED IT A WEEK LATER AND STATED I'VE BEEN CHARGED EXTRA BECAUSE OF THE DAY THEY RECEIVED IT AND MY ACCOUNT IS STILL ACTIVE, OWING ANOTHER $1638.54! HOW DOES THAT MAKE SENSE??? IT DOESN'T! DO NOT, I REPEAT DO NOT DO BUSINESS WITH THESE PEOPLE!!!! WORST LASTMINUTE DECISION EVER

It's too difficult to access the site to track my account and make payments. It's crazy that taking the lease to it's scheduled end date results in a total cost that's more than double the original purchase price

Todo muy rápido auque es un poco alto los pagos