We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Näytä lisää
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Näytä lisää
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Yhteystiedot
Yhdysvallat
- 844.937.8275
- koalafi.com
4,1
Hyvä
945 arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
La cordialidad
La cordialidad, atención y respeto de parte de los señores.MIGUEL Y ALFONSO, los que se distinguen por su profesionalismo. GRACIAS.
31. maaliskuuta 2026
Vastaus yritykseltä Koalafi
We’re sorry to hear that your experience did not meet expectations and appreciate your feedback. A member of our team will be reaching out to gather more details about your experience, as this helps us better understand what happened and identify ways we can improve. In the meantime, you can contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our hours are Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
Would be nice if they only did once a…
Would be nice if they only did once a month payments
30. maaliskuuta 2026
Vastaus yritykseltä Koalafi
We do offer multiple payment frequency options for our accounts; however, there are some important details to review when making changes to a payment schedule. To ensure we provide you with the best option for your situation, a representative will be reaching out to you directly to go over the available choices and any applicable details. In the meantime, you’re welcome to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our hours are Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. We’re here to help.
Great experience
It was very easy and simple and the cs reps were very helpful as well as the merchant at spartan tired. A god send at a time of need. Thank you for taking card of me
4. huhtikuuta 2026
A SURPRISED CONTRACT First of all you are charging too much…
First of all you are charging too much for what suppose be a loan and not rent or lease. I have never in my life had to deal with a contract as messed up as this one. You are talking tooo much out of my account twice instead of once. Plus that 90 days balance double is a scam.
29. maaliskuuta 2026
Vastaus yritykseltä Koalafi
We’re sorry to hear about your experience. At Koalafi, we strive to be as transparent as possible by providing multiple disclosures, including a detailed lease agreement, so customers understand the total cost and payment options available within different timeframes. Our goal is to ensure every customer can make an informed decision that best fits their needs. We understand your concerns regarding billing and payment amounts, and we’d like the opportunity to review your account with you. A member of our team will be reaching out to go over your lease agreement, explain how payments are structured, and discuss the options available to you. In the meantime, you can contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our hours are Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
I needed a new laptop and Koalafi was…
I needed a new laptop and Koalafi was able to help me purchase the right product with a reasonable price.
4. huhtikuuta 2026
When I needed help to get my truck…
When I needed help to get my truck fixed They were there to assist me with that.
4. huhtikuuta 2026
The fact that I was approved for this…
The fact that I was approved for this loan was great. It helped with car repairs. However, the amount of the monthly payments is ridiculous. Total cost of my car repairs were a little over $2000. With this loan, it's like having to pay 100% intrest. $400 a month for 24 months is simple ridiculous. If I had that kind of money, I wouldn't have had to apply for the loan!
4. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for sharing your feedback. We’re glad to hear the approval was helpful when you needed it. We’d like to review your concerns in detail, including the previous calls associated with your account, to ensure everything was clearly explained. We also want to better understand how the application process went for you so we can address any gaps or concerns. A member of our team will be reaching out, but you can also contact our Customer Advocacy Team directly at 844-821-6424 or customeradvocate@westcreekfin.com. Our hours are Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
Great experience
Alex was great, explained everything and answered all questions. Was very helpful and honest . The delivery was very good, the guys did a wonderful job
3. huhtikuuta 2026
They made it so easy to get approved
They made it so easy to get approved. Customer service is very kind and patient. We need more of that in this world.
4. huhtikuuta 2026
Great experience and great rates
Great experience and great rates, highly recommended. 5 star service
Easy Payments and well Priced
30. maaliskuuta 2026
Always there when i need them.
2. elokuuta 2025
Vastaus yritykseltä Koalafi
Thank you for your feedback. We’re sorry to hear about your concern and would like the opportunity to better understand what happened. Koalafi does report to the credit bureaus on a monthly basis. Because of this, it’s important for us to gather specific details about your situation to ensure that any information being reported is accurate. A member of our team will be reviewing your account and reaching out to gather additional information. In the meantime, please feel free to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST. We’re here to help and look forward to resolving this with you.
Yall need to be honest
8. maaliskuuta 2026
Vastaus yritykseltä Koalafi
Thank you for your feedback. At Koalafi, we truly pride ourselves on transparency and want to ensure all of our customers clearly understand their accounts. We would like the opportunity to look into your concerns further, as we may need a bit more information to fully understand what happened. A member of our team will review your account and reach out to you directly to assist. In the meantime, please feel free to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
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