We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Näytä lisää
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Näytä lisää
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Yhteystiedot
Yhdysvallat
- 844.937.8275
- koalafi.com
4,1
Hyvä
945 arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Printer didn't work and the order was…
Printer didn't work and the order was canceled. I am waiting two weeks for my refund!
11. huhtikuuta 2026
Vastaus yritykseltä Koalafi
At this time, a representative is actively reviewing your concern. We will also be reaching out to the store, as well as to you directly, to gather more details regarding the canceled order and help move this toward a resolution. If you would like immediate assistance or have additional information to share, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. We appreciate your patience and the opportunity to assist you.
The ability to change and check the…
The ability to change and check the status of the account.
11. huhtikuuta 2026
Had no issue getting tires and rims…
Had no issue getting tires and rims with this company when no one else wanted to give me a chance. I’ve already paid back more than half!! Easy to get approved and the app is super easy
11. huhtikuuta 2026
The payment arrangement was not right…
The payment arrangement was not right they did not follow through.
10. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for your feedback. We’re sorry to hear about your concerns regarding your payment arrangement. Based on our records, the lease agreement does reflect the terms provided at the time of your agreement. However, we would like to better understand what may have caused the confusion or where expectations may not have been met. A member of our team will be reaching out to you directly to gather more details and review your concerns thoroughly. If you would like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. We’re available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
Payment processing is incredibly slow
10. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for your feedback. We do offer two payment methods to help ensure flexibility in case one option does not meet your needs. Our goal is to provide options that work best for each customer’s situation. A representative will be reaching out to you directly to provide more details on how these payment methods work and to help you decide which option may be best for you moving forward. If you would like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. We appreciate your feedback and the opportunity to improve your experience.
Everything about Tune Up Plus is true.A great place to service your car and they honest people.
So far everything that was repaired on my truck has been fine so far. Haven't had any problems yet.
2. huhtikuuta 2026
Let me get credit when I had zero
Let me get credit when I had zero. Low interest rate under 10%. Desperate car repair. Choose Koalafi.
10. tammikuuta 2026
A Great Experience
My experience was great Jeff knew what he was doing and even though it was very busy Jeff got me done quickly.
8. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for your feedback! We’re glad to hear you had an easy and positive experience working with us and that our team was able to respond quickly. We did notice that your written review reflects a positive experience, but the rating provided was a one-star. We want to make sure this wasn’t submitted in error, so a member of our team will be reaching out to you to confirm.
If you’d like immediate assistance, please feel free to contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. We’re available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. We truly appreciate your feedback and the opportunity to connect with you.
Way too expensive.
I appreciate that they approved my loan. But, the interest and fees are absolutely horrible.
10. huhtikuuta 2026
Vastaus yritykseltä Koalafi
Thank you for your feedback. We’re glad we were able to assist with your approval. Koalafi offers multiple ways to pay off an account, and we aim to ensure customers are fully informed of their options. As part of this, we provide two forms of verification that outline a summary of the lease terms, in addition to the full lease agreement, so you can review all details before and during your lease. We want to make sure you have a clear understanding of your account and any available options. A representative will be reaching out to you directly to review your account and ensure you have everything you need to move forward. If you would like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. We appreciate your feedback and the opportunity to assist you further.
Great customer service and beautiful…
Great customer service and beautiful selection of furniture!
1. huhtikuuta 2026
Because when no one else gave me a …
Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process fee when you have already getting interest
9. huhtikuuta 2026
Disrespect and no understanding from…
Disrespect and no understanding from them. I was delivered the wrong furniture and they would not help.
2. huhtikuuta 2026
Vastaus yritykseltä Koalafi
We’re sorry to hear about your experience and understand how frustrating it must be to receive the wrong items. While the store is responsible for fulfilling and delivering the correct merchandise, we’re here to help support you through this process. We can assist in getting you connected with the store to address the issue and work toward a resolution. A member of our team will be reaching out to you directly to provide further assistance. In the meantime, if you’d like immediate help, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. We’re available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
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