Kiwiandco Arvostelua 

253
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Really beautiful, quality cardigan, have so many comments from random people saying how nice it is when I wear it. So glad I took the plunge and ordered it, it’s now my favourite item!

Saanut 5/5 tähteä

Beautiful jumper, lovely and soft, perfect for colder days. I will definitely use this company again

Saanut 5/5 tähteä

If you feel like your wardrobe needs some colour as I did? Look no further. I'm now the proud owner of several hand knitted Kiwi garments. All eye catching and fantastic quality. Don't be fooled by... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Horrible clothes - smelt gross taking them out of the bags so knew they were horrible quality. The knit wear started unravelling after one wear and the seams are coming apart on another jumper afte... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike
  2. ja myös
  3. Naistenvaateliike

Yrityksen kirjoittama

Kiwi & Co is your go‑to destination for feel‑good, on‑repeat style. Born in Scotland and fuelled by a love of chunky knits, our hand‑crafted crochet jumpers, dreamy dresses and playful accessories bring a splash of sunshine to your wardrobe no matter the forecast. We believe fashion should be fun, effortless and made to last, which is why every piece is lovingly designed, ethically produced, and backed by free UK shipping over £65 and easy, no‑hassle returns. Join the Kiwi & Co family and discover why we have tens of thousands of happy customers.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

253 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(253)

48 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Bloody Brilliant !!!!!!

My daughter, Olivia put me onto Kiwi & Co. as she is a beautiful 22 year old and her style is of course alot different to mine. But after getting her christmas and birthday presents from Kiwi I have now purchased the most beautiful jacket and scarf so this site is amazing for all you mums out there who think its just for the younger crowd!!! LOVE LOVE LOVE

28. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

i love love love this brand

i love love love this brand, been following the company for years and all the girls from tik tok are lovely and do the best deals. Mel the owner is so hardworking and i will forever support this brand. love you all🤍

26. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beautiful Cardigans

I bought one of the beautiful cardigans from Kiwi and co. The quality is perfect and so soft and I've found it to be so cosy and warm. The sizing is perfect. The shipping is very quick even to Ireland!

I am obsessed and will definitely be purchasing more in the near future and look forward to new colourways of the cardigans!

26. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

the quality of the stuff i ordered is amazing

the quality of the stuff i ordered is amazing the jumper i ordered is perfect size fits amazingly the softness is really good its amazing. the 2 dresses i ordered where amazing they fit so well i sized down and usually i dont fit into them but they fit me so we’ll definitely recommend. came within a few days would definitely order again.

6. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A lovely fashion brand

I bought a lovely dress from here and absolutely love it! I spoke with Emily from customer service and she was extremely helpful and friendly. A lovely brand will definitely be buying from them again!

6. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Owed £64.99 for a chunky knit latte…

Owed £64.99 for a chunky knit latte cardigan that has never arrived and they say Evri is to blame. Now ‘ghosted’ and my request of a refund ignored!! Been a month nearly and 1 response.

Do not purchase from this company .

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not order from this site - awful customer service

If you are unsure about an item and plan to try it on with the intention of returning it if it's not suitable, do not order from this website. The items look nothing like what was shown on the website, quality is awful and there is a funny smell to the clothes.

They refused my return due to a mark from trying the item on, something that I have never experienced with any other online retailer or in-store service. I strongly recommend ordering from a more reputable site.

When I emailed their customer service team, they asked me not to write a review 'bashing' their small business, despite offering a very poor resolution to the issue.

7. toukokuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Rachel,

We’re genuinely sorry to hear that your experience with us didn’t meet your expectations. As a small, independent business, we care deeply about both the quality of our pieces and the service we provide, so it’s always upsetting to hear that a customer feels let down.

Your item was returned with visible makeup transfer and, unfortunately, was not in a condition we could resell. Like many online retailers, we clearly state in our returns policy that we can only accept items that are unworn and returned in perfect condition. We fully understand that trying something on is part of the process, but returned items must be handled with care to ensure they can be accepted back into stock.

We also want to be transparent in saying that during our email exchange, it was made clear that if we didn’t approve your return, you would leave a negative review. While we absolutely respect your right to share your experience, we don’t believe it’s fair for our small team to be pressured in this way, especially when we followed our policy in a polite and consistent manner.

We appreciate every customer who chooses to support us and are always working to learn and improve. We’re sorry we weren’t the right fit for you on this occasion, but we wish you all the best and thank you again for your feedback.

Warm regards,
The Kiwi & Co Team 💌

Saanut 1/5 tähteä

Poor quality clothing that is cheaply…

Poor quality clothing that is cheaply made and not worth the money

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Elaine,

We’re really sorry to hear that you were disappointed with your order. At Kiwi & Co, we put a lot of love and care into designing and selecting our pieces, many of which are handmade so it’s always upsetting to hear when a customer feels the quality didn’t meet their expectations.

We completely understand that style and feel are personal, and while many of our customers love the unique look and feel of our knitwear, we truly value honest feedback like yours as it helps us continue to grow and improve.

If there’s anything specific you’d like to share about your experience or an item you received, we’d love the chance to make it right. Please feel free to reach out to our customer care team, we’re always here to help 💌

Warm wishes,
The Kiwi & Co Team

Saanut 1/5 tähteä

Horrible clothes

Horrible clothes - smelt gross taking them out of the bags so knew they were horrible quality.
The knit wear started unravelling after one wear and the seams are coming apart on another jumper after maybe 3 wears.
I have been trying to email to get a refund but no response. Also tried Instagram and nothing from there either.
Horrible company just flogging cheap clothes for about ten times as much as they should be

16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Becky,

We’re really sorry to hear about your experience and that you’ve been left feeling so disappointed that’s never what we want for our customers. We take a huge amount of pride in the quality of our pieces and the service we provide, so it’s upsetting to hear you feel let down on both.

All of our knitwear is handmade in small batches, and while we do our best to ensure every item meets a high standard, we understand that sometimes things can slip through and if so, we will always make it right. We're also really sorry if you've had trouble getting in touch, that's not the level of service we aim to offer, and we’d love to resolve this properly for you.

Please could you email us again at help@kiwiandco.co.uk with your order number and details? We’ll make sure someone gets back to you as a priority 💌

Thank you again for your feedback, it’s so important to us as we continue to grow and improve as a small business.

Warm wishes,
The Kiwi & Co Team

Saanut 5/5 tähteä

Received more orders from kiwi and the…

Received more orders from kiwi and the tops are so comfortable, I have been buying from Kiwi for some time now, always on time and amazing service!

7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Andy 💛 thank you so much for your continued support, it truly means the world to us! We’re so glad to hear you're loving the tops and that your experience has consistently been a positive one.

Your support & kind words and loyalty never go unnoticed 💌 Thank you from all of us at Kiwi & Co! ✨

Saanut 5/5 tähteä

Lovely brand

Just received my order from Kiwi&Co and I absolutely love my items! Evri took long to deliver my parcel but I emailed the customer service team and spoke to Emily who reassured me and pushed my delivery along - so helpful!! Cant wait to buy more xx

19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Jessica 💖 thank you so much for your kind words! We're so happy you love your order, it means the world to us. Sorry again for the Evri delay, but we're so glad Emily was able to help and get everything sorted for you quickly 💌

We can’t wait to have you back shopping with us again soon, sending thanks from all of us at Kiwi & Co! ✨

Saanut 4/5 tähteä

I do love my chunky jumper from Kiwi…

I do love my chunky jumper from Kiwi and Co!! Luckily, I am quite short, so this sweater fits perfectly. I would definitely recommend for the 5’0’’ to 5’3’’ girlies! Another positive point is that the sweater looks exactly like, or even better than the pictures! It didn’t take too long to arrive, approximately 8 days. However the taxes were a little pricey, and the sweater itself was too. Also, it says ‘’Hand knitted with love’’ but on the tag, it says ‘’Made in China’’, so that doesn’t really make sense. But overall, I would still recommend this brand !
Btw I got the ‘’Ginger Bread Fairisle Jumper’’ :)

13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very miss leading company who you get…

Very miss leading company who you get the impression the knitwear is made in the uk. They are not as you can buy the same items on Temu for a fraction of the cost. The cardigan I received was very badly finished and of poor quality. Labels inside the garment said quite clearly made in China. Putting your label on the product does not improve it, not when the quality is so poor. This company is not what they say they are and items are being sold at an over inflated price. Thankfully I managed to get a refund. Think twice before ordering from this company.

Check out Shein as the bubble cardigans are being sold for £16.80. Don’t pay Kiwi & Co prices as very over priced.

17. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor customer service

Poor customer service, had no correspondence to an email i submitted or update on delivery. Item is overpriced and ordered the exact item from Shein at a quarter of the price. Do not waste your money on this poor service. 👎🏻

*A reply to this review 5 months after originally posted in February probably reiterates the poor service I experienced

15. helmikuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi there,

Thank you for taking the time to leave a review, and we’re really sorry to hear you were disappointed with your experience, that’s never how we want our customers to feel.

We’ve only recently started actively using Trustpilot and reviewing customer feedback on this platform, which is why you’re only receiving a response now. We completely understand how frustrating that delay must feel, and we’re genuinely sorry for the lack of earlier communication.

As a small, independent brand, many of our pieces are handmade in limited batches - something that simply can’t be mirrored by mass-produced retailers like Shein. We put a huge amount of care into every step of our process, from design to dispatch, and while we know we may not be the cheapest, we always aim to deliver something truly special in quality and experience.

If your issue still hasn’t been resolved, please don’t hesitate to reach out again to help@kiwiandco.co.uk - we’ll be more than happy to help 💌

Thank you again for your feedback, and we wish you all the very best.
The Kiwi & Co Team

Saanut 4/5 tähteä

Lovely products, just be aware of return policy.

I really like my cardigan from Kiwi & Co. I ordered a jumper as well but unfortunately it didn't suit me. I asked to return and was told they could only provide a credit note which lasted 6 months. They kindly extended this for me when I forgot to use it within six months. Emily in customer service was very helpful and I appreciated her quick response over the Christmas period.
My only negatives would be not having the option to refund, and the quality isn't as good as the price would suggest. But I don't mind supporting a smaller company like this one and overall I have been impressed with my items and I have had plenty of wear from the cardigan.

9. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My order took a little while longer to…

My order took a little while longer to arrive than expected, with part of the order arriving a week after the other. However, Emily was fantastic at providing reassurance and answering any questions that I had. I cannot find a single fault in the customer service I received. Will definitely be purchasing from Kiwi & Co again xx 🥝

12. joulukuuta 2024
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin