Kiwiandco Arvostelua 

253
•
TrustScore 4.5/5 tähteä

4,3

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Saanut 5/5 tähteä

Really beautiful, quality cardigan, have so many comments from random people saying how nice it is when I wear it. So glad I took the plunge and ordered it, it’s now my favourite item!

Saanut 5/5 tähteä

Beautiful jumper, lovely and soft, perfect for colder days. I will definitely use this company again

Saanut 5/5 tähteä

If you feel like your wardrobe needs some colour as I did? Look no further. I'm now the proud owner of several hand knitted Kiwi garments. All eye catching and fantastic quality. Don't be fooled by... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Horrible clothes - smelt gross taking them out of the bags so knew they were horrible quality. The knit wear started unravelling after one wear and the seams are coming apart on another jumper afte... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

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  3. Naistenvaateliike

Yrityksen kirjoittama

Kiwi & Co is your go‑to destination for feel‑good, on‑repeat style. Born in Scotland and fuelled by a love of chunky knits, our hand‑crafted crochet jumpers, dreamy dresses and playful accessories bring a splash of sunshine to your wardrobe no matter the forecast. We believe fashion should be fun, effortless and made to last, which is why every piece is lovingly designed, ethically produced, and backed by free UK shipping over £65 and easy, no‑hassle returns. Join the Kiwi & Co family and discover why we have tens of thousands of happy customers.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

253 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,3

Kaikki arvostelut

(253)

48 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Highly recommend

Everything was just easy and simple from start to finish !! The communication was great and delivery was super fast 🩷

11. syyskuuta 2025
Saanut 1/5 tähteä

Parcel was delivered at the lift lobby

Parcel was delivered at the lift lobby. theres a note asking delivery drivers to not leave parcels downstairs . I’ve contacted costumer support. Received an automatic email to confirm if i received my items. I sent 2nd email, no answer. disappointed

15. syyskuuta 2025
Saanut 2/5 tähteä

Still not received it so can’t review

Still not received it so can’t review, ordered 02/09/2025

13. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Yvonne,

Thank you for your feedback. Your item was on pre-order when you placed your order, which is why there was a little extra wait. The good news is your parcel is now with the courier and should be out for delivery today. 🚚✨

I’ll resend the tracking details to you now so you can keep an eye on it. We can’t wait for you to receive your order, and we really hope you love it once it arrives. 💛

Best wishes,
The Kiwi & Co Team 🧣

Saanut 4/5 tähteä

Lovely soft knit cardigan

Lovely soft knit cardigan. Good quality material and fit.
Only negative was the length of time I had to wait for delivery, which I believe was due to supply issues.

13. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Margaret,

Thank you so much for your lovely review, we’re delighted you love your cardigan and that the quality and fit are just right. 💛

We’re really sorry again for the wait on your order. We produce our cardigans in limited batches, which normally keeps things running smoothly, but this time demand overtook us much quicker than expected. We’ve been working hard to get stock back on track, and I’m sorry you were caught up in that delay.

We’re thrilled you’re happy with your knit now it’s with you, and we can’t wait to welcome you back for our gorgeous new styles dropping soon. ✨

Love,
The Kiwi & Co Team 🧣

Saanut 4/5 tähteä

The cardigan is lovely but on the small size

The cardigan is lovely but they run on the small size. I’m 5”8 and size 8-10 and the body width and length is not very generous unlike the pictures.
Took ages to arrive, wasn’t marked as pre-order when I purchased and took over 3 weeks to be delivered. Didn’t receive any notification of a delay until I chased them but they were quick to
Reply and very apologetic, offering me an alternative or refund if I wasn’t happy to wait

12. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Clare,

Thank you so much for your honest review, we’re so sorry again for the delay with your order. We completely understand how frustrating that must have been, and we really appreciate your patience. 💛 We’re so glad to hear you love your cardigan now it’s with you!

Just to be transparent, we run our pieces in small batches to avoid waste, which usually works really well. However, we could never have prepared for the incredible success of these styles, and we’ve been chasing hard to catch up on demand. I’m so sorry you were impacted by this delay.

A little tip with our chunky knits: we recommend hanging them for 24–48 hours when they arrive to let the knit drop into its shape, and then folding for storage to help them keep their desired fit.

Thank you again for giving us the chance to put things right, we’re delighted you stuck with us, and we can’t wait to welcome you back for our gorgeous new styles dropping soon. ✨

Love,
The Kiwi & Co Team 🧣

Saanut 5/5 tähteä

Fantastic cardigans I now have it in 2…

Fantastic cardigans I now have it in 2 colours I just love them

13. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Gillian,

Thank you so much for your lovely review! We’re thrilled you love your cardigan so much that you now have it in two colours 💛 That honestly means the world to us. We’ve got lots of gorgeous new styles dropping soon and can’t wait to welcome you back again!

Love,
The Kiwi & Co Team 🧣✨

Saanut 5/5 tähteä

Nice handmade items

Nice quaolity, and good service. had buy several pcs of handmade cardigans from kiwi, sometimes they are out of stock, I think it should be the handmade speed can not catch up the fast selling. However, they are worth the price and time to wait( if need)

12. syyskuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Sally,

Thank you so much for your lovely review and for being such a loyal customer! 💛 We’re thrilled you love the quality of your handmade cardigans and that you’ve found our service good too. You’re right, sometimes our pieces do sell out quickly as they’re handmade, but we always think they’re worth the wait too- thanks for being so understanding ✨

We have lots of gorgeous new styles dropping soon and can’t wait to welcome you back again!

Love,
The Kiwi & Co Team 🧣

Saanut 1/5 tähteä

Absolute nightmare process to return

Absolute nightmare process to return - 5 days later I m still waiting for approval and return info - very time consuming process 😭would put me off ordering again

13. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Emma,

Thanks so much for taking the time to leave your review. We’re a little confused by your experience, as our returns are managed through a self-serve portal which doesn’t require approval from us to generate your return.

If you’re still having trouble, please drop us an email at help@kiwiandco.co.uk
and our team will be more than happy to get this sorted quickly for you.

Best wishes,
The Kiwi & Co Team 🧡

Saanut 3/5 tähteä

Honest

I will be honest here. I was slightly disappointed of the quality of knit with this chunky knit cardigan. Considering the price it has lots of flaws and big gaps in the knit. It's a lovely cardigan just for the price I'd expect better craftsmanship.

13. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Tash,

Thank you for taking the time to leave your review. We’re sorry to hear you felt a little disappointed, but just to clarify, the style you ordered is a loose gauge chunky knit, exactly as shown in the product pictures. This is part of the design, giving the cardigan its oversized, cosy look.

We’re glad you still find it a lovely piece, and we’ll always take feedback on board as we continue to refine our styles. If you’d like to chat more about your order, please drop us a line at help@kiwiandco.co.uk
and we’ll be happy to help.

Best wishes,
The Kiwi & Co Team 🧣💛

Saanut 5/5 tähteä

Nice handmade cardigan

Fantastic, it is so good to have a handmade cardigan at a such good price. and it just as what I can see online, fantastic. Love.

16. syyskuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Mia,

Thank you so much for your lovely review! We’re thrilled you love your handmade cardigan and that it matched your expectations. It means the world to us to know you’re happy with it 💛

Enjoy staying cosy in it!

Love,
The Kiwi & Co Team 🧣✨

Saanut 1/5 tähteä

Bombard you with emails all day…

Bombard you with emails all day everyday but fail to answer ur query regarding exchanges won’t allow me to exchange via the process as my item is less then what I wish to exchange it for as I had 10% discount on my order happy to pay the difference but gives me no option to do so and no help from customer suppprt just ignored

11. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Michelle,

Thank you for your feedback. We’re sorry to hear about your frustration. Our customer care team has looked into this and confirmed that there hadn’t been any prior communication from you, but Emily has now personally reached out to help resolve this for you. 💛

We always want to make exchanges as smooth as possible, and if there are any issues with discounts or price differences, we’re happy to work with you to find a solution. Please keep an eye on your inbox as Emily will guide you through the next steps.

Best wishes,
The Kiwi & Co Team 🧣✨

Saanut 2/5 tähteä

Made in China yet charges £65 for a…

Made in China yet charges £65 for a cardigan made of 100% acrylic, expect u to pay for returns too.

4. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Cherry,

Thanks for sharing your feedback. We just wanted to clarify a couple of points: all of our cardigans are designed in-house by the Kiwi & Co team, and many styles are hand-knitted. Where we do use overseas production, we carefully select trusted partners who meet our quality standards.

We also clearly state the fabric composition on each product page so our customers know exactly what they’re purchasing. While we previously used wool, we moved to acrylic as it’s more durable, easier to care for, and, most importantly wool is a major allergen. We had many customer requests for an alternative, and acrylic allows us to keep our bold colours vibrant while making the cardigans more accessible.

On returns, we provide a self-serve portal that makes the process straightforward, and like most retailers we do operate on a paid returns basis.

We’re proud of the quality and value of our knitwear, and we’re always here if you’d like more information, just reach us at help@kiwiandco.co.uk


Best wishes,
The Kiwi & Co Team 🧡

Saanut 5/5 tähteä

Really good quality cardigan and jumper…

Really good quality cardigan and jumper i purchased. Had loads of compliments and lovely colours 😊really unique and different and cool 😎 very stylish x

11. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Vicki,

Thank you so much for your gorgeous review! We’re delighted you love your cardigan and jumper, it’s amazing to hear you’ve had lots of compliments- nothing thrills us more than hearing this 💛 We always aim to bring unique, colourful, and stylish pieces, so it means the world to know that’s shining through.

Here's to many more compliments!

The Kiwi & Co Team 🧣✨

Saanut 2/5 tähteä

Not good quality,they don’t accept returns!!!

Not the product I expected and they didn’t have options for return very bad !!!!

11. syyskuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Helen,

Thank you for leaving your feedback, though we’re sorry to hear you feel this way. We just want to clarify that we absolutely do accept returns and provide a self-serve returns portal which doesn’t require approval from us to generate your return.

If you’d like help with the process, please drop us a line at help@kiwiandco.co.uk
and our team will be happy to guide you through it.

Best wishes,
The Kiwi & Co Team 🧡

Saanut 5/5 tähteä

Lovely clothes!

Lovely! The four pieces I’ve purchased are beautiful and delivery was quick. Thank you!

28. elokuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Connie,

Thank you so much for your lovely review! We’re thrilled you’re happy with your four pieces and that they arrived quickly 💛 Your support means the world to us, tag us when you wear them- we can't wait to see how you style.

Love,
The Kiwi & Co Team ✨🧣

Saanut 5/5 tähteä

Speedy delivery

Speedy delivery

29. elokuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Louise,

Thank you for your review. we’re so glad your order arrived quickly! 💛 Hope you love & feel gorgeous wearing it.

Best,
The Kiwi & Co Team ✨

Saanut 5/5 tähteä

I bought a dress

I bought a dress, for a wedding, the blue one that looks like the sea. Fits lovely, very pretty, skims the chunky bits. As a random idea I bought the mystery box. I am impressed. Inside the mystery box, Another dress (black and white stripe) lovely. A gorgeous pair of daisy earrings, a large white tshirt , a headband and I forget what else. Made my day to receive it. I'm very happy with the contents. I'll probably get another mystery box next time I buy from this site. For fun.

21. elokuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Simone,

Thank you so much for such a wonderful review, we’re delighted you love your dress and that the fit feels just right. We’re also thrilled the mystery box made your day, that’s exactly what we hope for when we pack them up! 🌸✨

We can’t wait to surprise you again with your next one.

Love,
The Kiwi & Co Team 💛

Saanut 5/5 tähteä

very helpful

very helpful

28. elokuuta 2025
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Joanna,

Thank you for your kind words, we’re so glad you found our team helpful! 💛 We can’t wait to welcome you back again soon, with lots of gorgeous new styles on the way.

Love,
The Kiwi & Co Team 🧣✨

Saanut 5/5 tähteä

Very warm and nice staff was…

Very warm and nice staff was communicated with me from Kiwi&Co . Jacket was absolutely beautiful and good quality just didn’t fit for me was too short sleeves. So i maked return, but definitely i will come back for some nice stuff

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Kiwiandco-logo

Vastaus yritykseltä Kiwiandco

Hi Kornelija,

Thank you for your lovely review! We’re so glad you found our team warm and helpful, and that you loved the jacket even though the fit wasn’t quite right. 💛 We completely understand and are happy the return was easy for you.

We can’t wait to welcome you back for something that’s a perfect fit next time! ✨

Best wishes,
The Kiwi & Co Team 🧣

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