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KINGSTON Arvostelua 

314
•
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I love our Kingston shower system! The quality is amazing. After living with inexpensive bathroom fixtures for 30 years, we're finally investing in a remodel and seriously nice fixtures. I'm delighted... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I ordered a four-hole sink faucet that Kingston had in stock but my plumber's distributor could not find. My dealings with Kingston went remarkably well. I ordered on-line and within a week I had my... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

It was the right product and is working wonderfully. Delivery was Quick. Had to pay canadian tariff once at border. Other than that smoith sailing.

Yritys on vastannut

Saanut 1/5 tähteä

I HAVE A NEW KOHLER VERTICAL SPRAY BIDET. THIS KINGSTON DOES NOT FIT. I HAVE A NYC LICENSED PLUMBER. NOT A FIT. I AM WAITING TO GET AUTHORIZATION TO RETURN FOR A WEEK NOW. VERY UNHAPPY.

Yrityksen tiedot

  1. Putkityötarvikkeet
  2. ja myös
  3. Keittiösuunnittelija
  4. Keittiötarvikkeet
  5. Kylpyhuoneen remontointi
  6. Kylpyhuonetarvikeliike

Yrityksen kirjoittama

At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond. Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability. We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects. Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.

KINGSTON Guarantee

Your satisfaction is at the heart of everything we do

Your satisfaction is at the heart of everything we do. At Kingston, we stand behind every product with a simple promise: quality you can rely on and service you can trust. Every faucet, sink, tub, and accessory is designed to meet rigorous performance standards, ensuring lasting durability and timeless style. With over 20 years of experience in kitchen and bath, Kingston is a name you can count on. All of our products are backed by reliable manufacturer warranties for peace of mind, and our U.S.-based support team is ready to assist with questions, orders, or installation. For designers, builders, and contractors, our Trade Program provides exclusive benefits and dedicated account consultants to support your projects. And for all customers, our straightforward return process ensures a worry-free experience. When you choose Kingston, you’re not just purchasing a product; you’re gaining a trusted partner committed to delivering exceptional design, uncompromised quality, and a customer experience that puts you first.

Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

314 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 50 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(314)

157 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Kingston products are great and the…

Kingston products are great and the insider prices can't be beat. My rep Mary Cortez is also just the best!

15. toukokuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

We're glad you're enjoying our products and pricing. Thanks for recognizing our team!

Saanut 5/5 tähteä

Easy to get help with answers

Easy to get help with answers, service reps are very friendly too

15. toukokuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Thank you for your kind words! We're glad our team could help answer your questions and assist you with your order.

Saanut 5/5 tähteä

A Great Experience!

I was able to look online to find what was needed for my old Victorian Tub and Kingston had the size we needed and the price was right and delivery was great thru Fed Ex! Thank you for good service.

14. toukokuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Thank you for your 5-star review! We're so glad everything came together and that you found the perfect fit for your project.

Saanut 5/5 tähteä

Beautiful finish/ Brushed Brass

Everything arrived timely undamaged and the finish is beautiful! Brushed brass. I ordered a whole bathroom full of fixtures. Will order from this company again!

13. toukokuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

We truly appreciate your feedback and are grateful for your trust in our products!

Saanut 1/5 tähteä

The plumber who services my house is a…


The plumber who services my house is a seasoned professional. The install should be a 3-4 hour job. He could not complete the job due to insufficient written instructions and the hot water hardware incorrectly marked by Kingston. He installed as best he could according to the provided printed instructions and it was backward so he had to uninstall is and try again. After 7 hours he left and the hardware is still not correct. The hot tab is on the cold faucet and the faucets shut off at the front of the sink and you have to turn them to the side to get water to run out. He called tech support and he will have to come back another time. This is a very season professional who had done a lot of work for me and either he will have to over bill me or he will short himself by not billing me for all his time. This is wrong. I called the Kingston customer service team and I was told their was nothing they could do. Unless we get a financial resolution for the extra labor I will never ever buy another KIngston Brass product.

13. toukokuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Hi Diane,

Thank you for your feedback. We sincerely apologize for the difficulties and frustration you experienced during the installation process.

We understand that our customer service team was able to assist you following your review, and we're grateful for the kind comments you shared regarding the support you received.

Your feedback is extremely valuable to us, as it helps us identify areas where we can improve both our products and customer experience. We appreciate the opportunity to address your concerns and are pleased that our team was able to provide assistance.

Kingston Support Team

Saanut 4/5 tähteä

The order was shipped quickly and…

The order was shipped quickly and received in excellent condition, Fit and finish of the kitchen faucet is very nice. All parts fit properly, plus surplus hardware was included in the packaging. We Like the traditional design with modern operation. The valves open and close with short, positive action. The sprayer also has a positive action and fits snugly in the receptacle, minimizing under-sink leaks. The sprayer handle is also brass, which is really nice, although that makes it heavier which takes some getting used to, All in all, I am very pleased with this Kingston kitchen faucet.

11. toukokuuta 2026
Saanut 5/5 tähteä

First time success!

The accuracy and timeliness of the order was perfect. The parts installed (with a pro-plumber). And so far, so good on the quality, look and finish.

15. toukokuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Thank you for choosing Kingston! We're glad your order arrived as expected and met your expectations for quality.

Saanut 1/5 tähteä

Terrible experience with the support team!!!

I had a little plastic extender piece break on my cold water handle in my shower. After going to Home Depot, Lowes and Ace Hardware, they all told me it was a Kingston Brass faucet and I needed to go to the manufacturer directly. This was over a month ago. I have gone back and forth with the support team at Kingston Brass, providing pictures multiple times, only to be told that they have determined that it is not theirs and they can't help. Extremely poor service. Not to mention that it took over a month for them to determine it isn't theirs, when everyone else says it is theirs...??!!! I would stay away from this brand!! Not worth it!!

20. toukokuuta 2026
Oma-aloitteinen arvostelu
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Hi Larissa,

Thank you for sharing your experience. We sincerely apologize for the frustration you encountered and appreciate your patience while we worked through the issue.

We truly appreciate your patience throughout this process. After receiving an update from our support team, we were pleased to learn that you were able to locate the correct stem extender and that your issue has been resolved.

If you ever need help in the future, please don't hesitate to reach out.

Warm regards,

Kingston Support Team

Saanut 5/5 tähteä

Great Service

Easy sight to get through

25. huhtikuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Thank you for your kind feedback! Your support means a lot to us.

Saanut 5/5 tähteä

It is beautiful and does not splash all…

It is beautiful and does not splash all over the room like the big faucets.

28. huhtikuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Hi Rita, thank you for your feedback! We're thrilled to hear you're satisfied with both the look and performance of the new faucet.

Saanut 5/5 tähteä

I received excellent customer care…

I received excellent customer care assistance, a price matching a sale price at wayfair, and timely shipping and delivery. And I love my product.

21. huhtikuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Thank you for your kind words! We're thrilled to hear you had a great experience with our Support team and that your product met your expectations.

Saanut 5/5 tähteä

Couldn't be happier

I have purchased 10 sink faucets, 4 shower systems, and stand alone tub faucets in the last 6 months from Kingston brass. All are heavy solid brass - like you need to work out just to lift the sink sprayer - Just solid, well crafted products. I'd do it again if I was building another house.

24. huhtikuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Hi Angela, thank you for your kind words! It means so much to hear you're pleased with the quality and craftsmanship of our products. We appreciate your continued trust in Kingston!

Saanut 5/5 tähteä

Good quality hard to find fixtures

Good quality hard to find fixtures. Customer support was also very helpful in selecting the correct items.

23. huhtikuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Thank you for taking the time to leave us a 5-star review and recognize our Support team!

Saanut 5/5 tähteä

Great warranty

Great warranty, always has replacement parts.
Their not cheap but good quality.

2. toukokuuta 2025
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Thank you for your positive feedback!

Saanut 4/5 tähteä

Excellent product

Excellent product. Was searching for months to find a tub spout with a diverter that was longer than 8 inches. Wanted one at 12 inches, but the 10in spout from you is working wonderfully.

27. maaliskuuta 2026
Saanut 1/5 tähteä

Not a good experience

Not a good experience

15. huhtikuuta 2026
KINGSTON-logo

Vastaus yritykseltä KINGSTON

Hi Nate, thank you for your feedback. We're sorry your experience didn't meet your expectations. We appreciate the opportunity to follow up and are always here to help if you need anything in the future. Thank you for your time.

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