KINGSTON Arvostelua 

Have install but delivery was good and have had very good prior experience

The service was very good. However, they sent me the wrong part twice

I only gave it 4 stars because the showerhead is so tiny. It’s going to have to be replaced now.

Fast shipping …great quality faucet not like the cheep stuff I seen at Lowe’s and Home Depot. I will definitely be using Kingston for all my future purchases.

There was a glitch getting order status info. Yet, Miguel was very helpful when I called your Pro department.

BUYER BEWARE! Kingston Brass Inc. is a sham company selling sub-par plumbing fixtures. I have had nothing but problems with finish flaking off the 2 year old fixtures, Kingston's "customer service" tells me Kingston will not replace them saying "the finish is considered a living finish" and will change over time. Weasel words. Flaking off and showing the base metal is not a "living finish," it is just badly made. The shower diverter has also failed, also only 2 years old. Kingston brass has a 10 year warranty but they do not honor that. All were installed during our bathroom reno by a certified and experienced plumber. We are so disappointed with our new bathroom and now have to pay out of pocket for all the repairs and replacement of our fixtures.

Fast delivery and top quality product built to last and the over all look and design makes our new bathroom vanity look and feel more special than before.

Thank you

Great experience. Fast shipping and outstanding product!

Price was reasonable. Quality is outstanding. Arrived quickly. Drain kit seems to need to be stepped up. I am satisfied.
Thanks

Good customer service and communication from KB rep. Delivery is fast.

Product is good. Directions for install useless

By requiring a signature at delivery and the shipper not providing a delivery window, I had to lose a day of work and stay home, push my plumber off, and extend the finishing date of the house I'm finishing. This $200 faucet has cost me thousands, if not tens of thousands, of dollars. Also, the internals are cheap.

Great service and love the products

The Kingston Brass warhouse is less than 500 miles from me, and it still takes 4 business days to get an order from them. They delivered a diverter that leaks. I called and rather than help me over the phone the agent told me to email the warranty department. They said they would get back to me in 48 hours. We're getting close to 72 hours, and nothing. Meanwhile my job is being held up by their defective products. I'm very disappointed.

Great product! Got installed today. Beautiful & functional.

Although Joe was very helpful Kingston Brass was not. It took a ridiculously long time to get the parts I needed to fix my faucets and the parts sent were not specifically what was ordered because I only needed the connectors for the cartridges. I had already purchased and had the new cartridges. The material sent had the connectors and cartridges already in place. This resulted in a higher bill than was necessary and since it took so long to get the connectors I couldn't return the cartridges for credit.

Pricing is good and system is accurate. Very much appreciated.

Beautiful faucet! Very classy. Functions well.

The products themselves are high quality and look fabulous. My contractor assures me they are built to last. The service is outstanding! I had an issue with billing and they took care of it without delay. I highly recommend this company.