Karikuy Tours Arvostelua 

Amazing experience in the Amazon and an amazing tourguide throughout. We learnt so much and had a memorable experience that will last with us forever.
The eco lodge we stayed out was incredible and really felt the full experience of being in the jungle.

There is literally no difference in service if you book with an agency in person beforehand. Many people booked the Salkantay Trek the day before and only paid $130-$180 (depending on the agency they went to). Pricing is very much over priced if you book Salkantay with Karikuy.

The tour operators I saw were all great, pretty much same service for everyone...so there's no point to book ahead.

They booked me for the wrong year and lied to me about it for the first two hours. Finally found out and meant I missed all possible tours on the only day I had in the sacred valley. They didn't offer a private tour option and still made me go to another town to catch a train, so should be nice to have not had to purchase my own private tour for $160 and have them pay for messing up. Also meant I didnt get to do the hike I had signed up for months ahead of time.

Not sure how to respond, but I never asked for you to pay for my hotel in Cusco since I had booked it on points, but I did ask you to pay for the private tour that would get me to the train since the only other option that was provided was to do a sacred valley tour the following day which would have required changing my flights, which you also refused to pay for.

And after a few emails all my remaining communications were ignored asking to speak to someone about what happened and how it could be resolved. Most of this is in email if you have any questions.

It was a great experience overall. Definitely pack lightly but service to transport luggage were provided that was a plus.
Thank you for the experience :)

We stayed at one of the Amazon lodges and booked it through karikuy team. The lodge was amazing along with the couple of tours in amazonian jungle. Would highly recommend anyone who is looking to experience Amazon forest and its beauty.

So my friend and I met with the tour guide a day prior to discuss the trip and to let us know what to bring so we thought it was legit. The tour guy suggested we meet infront of a church because the house we were staying in was “difficult to find”. So we get there at the time they suggested and stand there for 3 hours before coming to the conclusion that we got scammed. No one showed up to that us on our hike of Machu Picchu. They would not refund us either. 0/10 would not recommend to my worst enemy. DONT WASTE YOUR MONEY, FIND SOMEONE RELIABLE.

Tour would be great but they changed my tour group in middle of the day

Tour guide was amazing tho 5 stars

Most of the things were good

Was a bit overpriced tour , I've heard most people paid a lot less than I did although the tour was the same ,just different company

We did the Rainbow Mountains Tour. Honestly, the tour was okay. It has its ups and downs. The complaints I have were that we were told we were gonna be picked up at 4:00 a.m. in our hostel lobby. We were up and ready by 3:45 a.m. waiting. We waited till 5:20 a.m. before they got there to pick us up. Second, the drive there was long which we knew about but the driver was incredibly wreckless and made myself as well as my friend extremely car sick to where we were close to throwing up. That set the tone for the day. Breakfast was included but it was just a cold pancake and some bread which was eh. The tour guides were actually really nice and helped us along the hike. We tipped them both well. Lunch was better than breakfast but yea. Paid 55 dollars for it, probably worth 25 at best

Everything exceeded expectations and the tour itself was amazing, with amazing guides and organization.

Honestly everything was truly amazing and well organized ! Super great experience and I’d recommend to anyone !

Great Service, would recommend

I love it, cuz they are easy to contact, always there for you, pick you from your hotel , all the things that they offer is 100% guaranteed. Nice experience in Cuzco.!

Very easy to communicate with. Respond to questions in less than 1 hour.

Did the Inca jungle trail. Paid much more online (triple the price if not more). Last hostel was absolutely disgusting there was damp everywhere. We had to pay extras during the trip.
They had apparently organized a taxi for us to get back to our hotel (for which we had paid extra in advance) which never showed up.
Machu Picchu remains one of the most impressive things I’ve seen and would strongly recommend trekking there with a different trail

My partner and I have booked a 2D/1N Sunrise Tour including Sacred Valley with Karikuy company. To be perfectly frankly with all of you, I do know not from where to start to describe the bad experience that we have had and the poor service given to us. Due to the amount of details, I will therefore describe the good and bad points as follows:
DAY 1
‘Goods’:
- the supervisor guide (Oscar) has come to our hotel in the day before to explain the details of the tour and to give us all the tickets required. The explanation was thoroughly and helpful.
- Stop in Mirador de Taray for a brief explanation. Nice view;
- The tour guide kindly explained where was the train station;
- Nice train journey;
- Someone from the staff of the hotel was at the Machu Picchu pueblo station to pick us up;
- The hotel Tierra Viva was nice and clean and the staff very helpful;
‘Bads’:
- The picking up from the hotel was on time (8:30am) but we have waited 30min on the cusco main plaza to gather everyone;
- First stop was 30min later in a random market on the side of the road on the way to Pisac. No points of interest worth of being mentioned - TOURIST TRAP.
- Poor audio quality inside the van did not allow all of us to understand the few explanations given by the guide tour. Furthermore the whole tour was done in Spanish, and the guide did not asked even once if everyone could understand;
- In Pisac archeologic site we barely have had time for ourselves. Who wanted to go to the washrooms wouldn’t listen the explanation or even go to the top of the Pisac ruins. In addition, although the guide was in rush all the time, in the very end he managed to find some time to flirt with two local girls (for around 10min);
- In Pisac town (bear in mind we went there on a Tuesday when the famous tradicional market happens - as advertised in the company website), we were forced to stop in front of a semi precious stones shop and no explanation was given why the stop in that location. We spend there 30min and all our time flew. Making impossible to see the tradicional market. Clearly they were from the beginning trying to sell us what the partners of the company wanted... as we say TOURIST TRAP!!!
- The buffet in Urubamba was poor (bear in mind Peruvian food its great) and the drinks were paid separately. However in the offer description it is mentioned that the lunch is included. It is also mentioned that you will have lunch “with the beautiful scenery surrounding you”... well my friends, we stopped in middle of abandon properties and the lunch was in a rather awful location..,
- In Ollantaytambo, we have left our bags in a “safe local place” recommended by the guide. “Leave here everyone does it”. He just forgot to mentioned that service is also paid (even if it just 3 soles per rucksack - the atitude is wrong);
- On the top of the ruins, lovely place. The amount of tourist was incredible... perhaps due to that once again the tour guide explanations were poor. However, we could manage to hear another guide explanation with extensive archeological knowledge of the ruins. Well above of the quality of our guide. 10min later and our guide left us since we wouldn’t continue the tour around the sacred valley. We will be heading Machu Picchu on that night and the guide will be returning to Cusco.

Note 1: I am fluent in Portuguese, Spanish and English. Therefore the guide explanations were poor not due to the language itself but the lack of knowledge shown.
Note 2: This tour only includes Pisac and Ollantaytambo archeological sites. This tour doesn’t include the ‘Condors in a protected area’, the ruins of Moray and the Salineras de Maras. A full day tour was done by 2 American friends which did not spend time in non archeological related shops (tourist traps) and have completed the day at the same time than us, ready for a few beers in Ollantaytambo.

DAY 2
‘Goods’
- The Machu Picchu complex it’s beautiful and hiking the mountain however challenging is an amazing experience;
- Vistadome train was a nice experience;
- No other points worth of mentioning....
‘Bads’
- In the night before at 11pm in the hotel, an awful guide (Liz) with the wrong atitude came to ‘tell’ us how the tour would happen. She mentioned that at 6.30am we would need to be at the main plaza and that at 6.35 the guide and everyone would be heading to the shuttles stop. Please bear in mind that the sunrise in Machu Picchu in early April is around 5.50am. So bye bye sunrise!!!!
- In the next day, circa 6.00am and with the sun up we headed to the main plaza. The guide arrived at 6.40am without any apologies. 5min later he realised that some people did not have the tickets for the shuttle and that all of us needed to wait for it. Bear in mind at that time and however there are shuttles for 30 persons every 5min, there was around 500 persons lining in a long queue. Making even later the time to enter in the complex. At this time, we make a fast and a good decision: we wouldn’t continue with this circus that this company called sunrise tour.
- In the queue, and well ahead of the rest of our tour companions, the guide Liz came to ‘tell’ us again that we had to wait for them. To complicate things, she strongly believed that we were 4 persons and it was said in the night before (by her) that we were 2. Perhaps due to another 2 persons have taken the same route than us of quitting with this circus. She was disrespectful and didn’t acknowledged her bad management of the group.
- At 7.30am we were at the entrance of the complex and without anyone to explain us all historical and archeological details. This proven to be a rather different experience from what we have expected..

All these situations were explained back in Cusco to the guide supervisor from the very first day. He understood our complains and requested the company to give us back the money of the first day. In the next day he came to the hotel to give us back 80$ of a total amount of 1030$ spend in this unprofessional guide tour.
This was taken by us as a joke.
If you like to spend money wisely, please consider to use another tour company instead of this one.

Great trip, they were fantastic to work with, responded quickly, were on time and friendly and knowledgeable. Would definitely recommend

Great company and very easy to work with!

Great experience. Worked with us last minute to put together a great tour of the sacred valley and macchu picchu.

I've had a great experience booking my Machu Picchu tour. I always get timely responses to my emails and they had answered all my questions. I am very excited to go on the climb!