Just Travel Cover Arvostelua 

I booked travel insurance with Just Travel for a 2 week Caribbean cruise at the time of booking the trip. This was a year in advance of the trip which I thought was sensible and covers any unfortunate occurrences if problems arise. At a later date my wife who was included on the cover developed a medical condition and I promptly informed Just Travel who informed me I would need to pay an additional amount to cover this condition. My argument is that surely the insurance should cover these unfortunately problems but apparently not. Why on earth do you take insurance cover if it turns out you are not covered when your health deteriorates during the term of the cover. Now what makes this more annoying is that we had an annual European travel insurance policy with another reputable travel insurance company and when I informed that insurer they stated that because I had already taken the insurance cover that we were covered and no extra premium was required. This to me seems logical and is probably a better insurance company. The moral of my experience is be careful using Just Travel because if you need to claim they will do every thing to get more money from you. When I raised this with Just Travel they said it was the under writers problem AIG and I should talk to them.

The cover might seem cheap, but the actual policy is with AIG(check their reviews on Trust Pilot). When you need to claim it’s a nightmare.

Competitive pricing and range of cover options to suit all scenarios and budgets.

Easy to buy cover wanted and all documents emailed immediately.
Haven't (& hope I never need to) tested how efficient the claims process is, but five stars so far!

Used the company many times before , quick and easy to use.

phone call answered quickly. applivation dealt with efficiiently also a fair price

A great website very easy to use and being able to screen your medical conditions is a bonus. Excellent price as well. Booked for myself and all my family. Would highly recommend.

Easy telephone questioaire
Helpful interviewer

After paying a large amount of money with our existing travel insurer, and was reasonably happy with the quote because of my husbands pre existing conditions and the overall increase in insurance, then by chance I did a price comparison online and found that 'Just Travel Insurance' could do the same policy for half the cost we had just paid. Luckily we had a fourteen day cooling off period with the company we had just paid and they were very understanding and refunded our monies and cancelled the policy. The moral of this story is always check you have the best price, do the comparison sites.

Purchased but forgot to register. Wished we could have given flight details on purchase .

MY policy was dealt with On-line and was easy to use

The company use a UK call centre and the person I spoke with was very helpful and knowledgeable.
The quote given for multi-trip annual travel insurance within Europe was very competitive.

The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.

I found the website very easy to navigate and purchase the cover that I required . I have used this site before and will again.

It is so easy to use and the staff are great

Excellent service as always. Very polite operator

Customer service excellent and efficient. Only reason for 4*s is due to issue buying policy online.

The agent was very helpful and efficient

Thorough and detailed review of needs for myself and my partner.
Time taken to explain carefully options and choices along with costs.
Rime taken to go through my needs with a pre existing health issue
N pressure at all
Clearly defined processes throughout phone call.
Good service and was recommended by a lady from Cruise 1st