Very simple process and the lady was very friendly and helpful. The only downside was that we sat waiting in the café area for them to come back from their break (no complaints there), but when the p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The best thing about getting travel money from John Lewis Nottingham is the amazing member of staff there. She is kind, considerate, helpful, patient and an absolute credit. Nothing too much trouble.... Näytä lisää
Yritys on vastannut
The staff are always welcoming and friendly. They are attentive and very helpful.the service is great. It is so sad to see that John Lewis are closing the travel money centre in Solihull. It is the b... Näytä lisää
Market competitive rates, a very clear website with drop downs and limited data entry. With a local store collection option, a short lead time the process is very convenient. The collection process... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Yhteystiedot
Yhdistynyt kuningaskunta
- johnlewismoney.com
4,5
Erinomainen
18 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service meets all…
Excellent service meets all requirements from a reputable company,
3. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Valerie, I'm delighted to hear that you had such a positive experience with us! Thank you for choosing John Lewis Money and sharing your feedback. ^Sophie
I prefer obtaining my foreign currency…
I prefer obtaining my foreign currency in person. Always use John lewis. As the in store bureau in Nottingham is closing it will be the last time. Marks and spencers in the future!
30. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Debra, I really appreciate you sharing your experience with us. I completely understand your preference for in-person foreign currency services and the disappointment regarding the Nottingham bureau's closure. We value your feedback, which will be shared with all relevant teams for their consideration. ^Sophie
Vastaus yritykseltä John Lewis Money
Amazing! Thanks so much for your wonderful review. I trust you will continue to enjoy using your Partnership card. ^Sophie
Ease of ordering and then Waitrose Collection
Ease of ordering and then collecting from Waitrose. A very simple process.
2. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Vanessa, I'm pleased to hear that your ordering and collection process at Waitrose was straightforward. Thank you for sharing your positive experience with us. ^Sophie
Vastaus yritykseltä John Lewis Money
Thanks, Steven! I'm delighted you love your Partnership credit card. Thank you for choosing John Lewis Money. ^Sophie
Be very careful here
Exchange rate = excellent
Ease of purchase = excellent
Sent on time = excellent
Picking up at waitrose = poor
On the terms and conditions it says all you need to do to collect is have the email with the order num and ID to collect this is a lie. You also need to be the person to collect it. I purchase and my wife can not collect it because she was not the one who purchased it perversly I was also not allowed to collect because my wife's name was on the form to collect!
22. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Maximus, I appreciate you sharing your experience.
I regret the difficulties you encountered during your collection, especially regarding the identification requirements.
Be assured we will review our collection policies and communication to ensure clarity and avoid similar situations from happening in the future. ^Sophie
Straightforward
Very easy to order on line, arrived when stated and easily collected. Would do the same again.
2. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Thanks for your review. I'm so happy to hear that your online ordering experience was smooth and that collection was easy.^Sophie
Asusual
Asusual, hassle free ordering. Informed when Currency has arrived in Sore for pick up. Good Rates. Staff in Store friendly and efficient.
2. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Thank you for your wonderful feedback Mrs Pedelty! I'm delighted that your ordering experience was hassle-free and that you found our rates to be good. It's also great to know that our store staff were friendly and efficient. We look forward to helping you with your currency needs again in the future. ^Sophie
Extremely simple and convenient
Extremely simple and convenient. Ordered my currency online in a few clicks, then collected from my local branch the next day.
2. elokuuta 2026
Vastaus yritykseltä John Lewis Money
We're so glad to hear that you found our online ordering process simple and convenient, and that collecting your currency from your local branch was a smooth experience. Thanks for choosing John Lewis Money. ^Sophie
Vastaus yritykseltä John Lewis Money
Oh no, John, I'm sorry you are having trouble using your Partnership Credit Card. Please contact our dedicated team, who will be delighted to help get you up and running with your card. You can reach the team on 0330 175 9829. ^Sophie
Vastaus yritykseltä John Lewis Money
Hi Lesley, thank you for you 5 star review. I'm delighted you got a good rate and that the collection was simple. ^Sophie
The whole process was quick and easy
The whole process was quick and easy. The staff member who dealt with me was polite and explained everything very clearly.
2. elokuuta 2026
Vastaus yritykseltä John Lewis Money
I'm pleased to hear that you found the process quick and easy, Mark. It's wonderful to know our staff provided clear explanations and were polite. Thank you for your positive feedback and for choosing John Lewis Money. ^Sophie
Smooth going so far
29. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
I'm glad to hear that your experience has been smooth, Kiran. We appreciate your positive feedback and hope you continue to love the service we provide. ^Sophie
Vastaus yritykseltä John Lewis Money
Thank you for your fantastic 5-star review John! I'm pleased to hear that you found our navigation easy and that your card was delivered quickly. ^Sophie
I used my john lewis credit card in…
I used my john lewis credit card in Grand Canaria,
no problems and i was safe knowing everything was covered
18. heinäkuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Mireille, I'm delighted to hear you had a positive experience using your card in Gran Canaria and felt secure! Thank you for using our Partnership Card and for sharing your review. ^Sophie
All very efficient
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Charles, thank you for your kind review. It's great to hear you were happy with the service, and we look forward to helping you again. ^Sophie
Swift and punctional
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Thank you for your feedback, Hella. I'm so pleased you found the service quick and easy. ^Sophie
Easy to do
Easy to do. Would have preferred my currency in smaller notes though. Couldn’t see how to request this in the site.
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Lesley, thank you for your feedback. I'm glad the process was easy. We understand your preference for smaller notes and will raise this with the team to consider adding this option. ^Sophie
The ladies on the counter were fabulous…
The ladies on the counter were fabulous and helpful we had many a giggle as they worked out the exchange rate and how much for my pennies. It makes ones day when shop staff give you a smile and giggle...Love And peace to all.
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Breet, it's great that our team provided such a wonderful and enjoyable experience for you! We truly appreciate your kind words and positive feedback. ^Sophie
Excellent service such a shame that the…
Excellent service such a shame that the service is going Another cut back by john lewis more people loosing there jobs
1. elokuuta 2026
Vastaus yritykseltä John Lewis Money
Hi Ruth, I really appreciate your positive feedback on our service. We understand your concerns regarding recent changes and the impact on our employees; please be assured we value all our team members. ^Sophie
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