Good to change products easily and last minute. Good easy setup. Bad: poor communication. I don’t get emails asking to update my next package, reminders, payment, shipped. Hard to communicate by phon... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I did have an issue with customer service, but it was taken care of by a wonderful customer service team. The products really are top quality. Her prices are also reasonable, but her sales are one of... Näytä lisää
Yritys on vastannut
Since JLo products started, I haven't stop using them. When they have a new product, I want to try it first. I trust these products because, they are very good for sensitive skin, definitely hydrate,... Näytä lisää
Yritys on vastannut
Excellent product and communication! I would highly recommend! When I wrote this review I was able to pause my delivery for at least 6 months and I was thankful for the great customer service. How... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kauneus- ja terveysmyymälä
- ja myös
- Kosmetiikan tukkumyynti
- Kosmetiikkaliike
- Kosmetiikkamyymälä
- Kosmetiikkateollisuus
- Kosmetiikkatuotteiden toimittaja
Tietoja yrityksestä JLO Beauty
Yrityksen kirjoittama
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Yhteystiedot
Yhdysvallat
- jlobeauty.com
4,2
Hyvä
271 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I never signed up for a subscription…
I never signed up for a subscription and they started pulling money out of my account every month. Cannot reach an actual person to fix this. Product is nice, but the auto subscription needs to stop.
1. maaliskuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your feedback, Melissa. We’re sorry for any confusion regarding our membership program and understand your concerns about the recurring charges. The introductory offer includes future shipments unless the membership is canceled. We’d be happy to provide additional support and help review your account details. Please contact our Customer Care team at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
I love the products
I love the products, it works for me and price is good.
The packaging is nice and travel sizes are perfect.🤩
I use everyday morning and night and portions are too much still.
I’ve had to cut back monthly shipments but you’ve made that easy.
16. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Hi Jo, thank you so much for sharing your wonderful experience with us. We’re thrilled to hear that JLO Beauty has become a part of your daily routine. It’s great to know that our flexible subscription options have helped you personalize your deliveries to fit your needs. We truly appreciate your support and are so happy to be part of your skincare journey!
You’re very helpful on the phone and I…
You’re very helpful on the phone and I receive my moisturizer on time
30. toukokuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your experience, Wanda! We’re thrilled we could help! Thank you for recognizing our Customer Care team — we’re always happy to support our customers. Your kindness and loyalty truly motivate us, and we’re honored to continue this glow journey with you.
Thumbs down on Customer Service
I am actually going to cancel. You guys took unauthorized payments from my debit card & when I called to say no, they only refunded me $50 & it should have been for over $100.
Products are great! Customer Service was terrible & there was a communication gap with the CSR & they did NOT understand what I was saying or what had been done wrong.
15. huhtikuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for taking the time to share your feedback, Shellee. We’re glad to hear you’re enjoying our products, and we’re sorry for the frustration you experienced with your account and your interaction with our Customer Care team. We understand how important it is to have your concerns properly addressed, and we’d appreciate the opportunity to look into this further and assist with a resolution. Please contact our Customer Care team at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Vastaus yritykseltä JLO Beauty
Thank you for sharing your feedback, Ruby! We’re delighted to hear you had a positive experience with JLO Beauty. We appreciate your support and are happy to provide a seamless shopping experience for our customers. Thank you for being valued member of our community!
I love you guys products make me a lot…
I love you guys products make me a lot more beautiful
16. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you so much for your wonderful feedback, Yolanda! We’re thrilled to hear how much you’re enjoying JLO Beauty. We’re grateful to have you as part of our skincare journey!
Products as advertised
I definitely feel like the products had an immediate impact on my skins glow and hydration. Looking forward to seeing how these work long term.
1. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for your glowing feedback, Leila! We’re thrilled to know you’re enjoying the beautiful benefits of JLO Beauty. Your support means so much, and we’re grateful you’ve chosen our products to be part of your skincare routine.
Vastaus yritykseltä JLO Beauty
We're sorry to hear that your experience was not what you expected, Ceilin. We appreciate you taking the time to share your feedback with us, and we value your thoughts, as they help us continue to improve. We would also love the opportunity to better understand your concern. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Blockbuster face cream & night serum…
Blockbuster face cream & night serum are my favorite! A little goes a long way with the blockbuster cream. I’ve used it for 5+ years now!
6. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Lauren, we appreciate your glowing feedback. We’re thrilled to know these products have become essential in your routine. Your long‑time support means so much, and we truly appreciate your trust in JLO Beauty.
I love this product
I love this product, shipping time was great and did I mention I love the products!!!
7. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
It’s great to know your JLO Beauty product has been such a positive experience, Brandy! We truly appreciate your feedback. Thank you for choosing JLO Beauty.
Vastaus yritykseltä JLO Beauty
Thank you for your wonderful review, Martha! We're thrilled to hear you’re enjoying JLO Beauty and truly appreciate you taking the time to leave a review. We're grateful to have you as part of the JLO Beauty family!
Vastaus yritykseltä JLO Beauty
Thank you so much for sharing your feedback, Theora! We’re delighted to know you’re enjoying your experience with our product. And your support truly means a lot to us, and we’re so grateful to have you as part of our JLO Beauty family.
Vastaus yritykseltä JLO Beauty
Thank you for sharing your experience with us, Loretta! We’re glad to know your JLO Beauty order arrived smoothly and that everything met your expectations. Your support means a lot to us and we want to appreciate you choosing JLO Beauty.
No retinal serum, not even trial size?
I received very small sizes in the first JLO package instead of full sizes. I did not receive any help when I talked to a customer service rep so I customized the next shipment. I was disappointed that the retinal serum that I selected was not in my package. The beso balm is too much like Vasoline ointment. Ï don't believe I got a very good deal for the price I paid for the products and I will get one more shipment to make up my mind if I'll continue as a member
6. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your experience, Debra. We’re truly sorry to hear this, and it’s not the level of service we aim to provide.
To clarify regarding the sizes, the package you ordered was our Introductory Kit, which includes 30‑day starter sizes and comes with a membership that offers recurring deliveries, discounted pricing, and full account access through the member portal. About one month after the introductory kit, members receive a full‑size 90‑day kit.
We'd love the opportunity to help you with your concern about the products. If you have any questions or need further assistance, please contact us at 1‑800‑704‑7551 so we can help you directly.
Tried 3 times to cancel my…
Tried 3 times to cancel my subscription.
Hoping the last time was the charm...
Customer Service does not listen or stray away from their talking points - VERY ANNOYING
I don't remember the date
9. kesäkuuta 2026
Vastaus yritykseltä JLO Beauty
We're sorry to hear about your experience, Susan. After reviewing your account, we can confirm that your subscription was successfully canceled as of July 8, 2026, with a $0.00 balance and no future charges or shipments. Thank you for choosing JLO Beauty and allowing us to be part of your glow journey.
Vastaus yritykseltä JLO Beauty
Thank you for your lovely feedback, Brenda! We’re thrilled to know our products have become a valued part of your skincare routine.
Each JLO Beauty formula is thoughtfully crafted to nourish, hydrate, and support a healthy‑looking, radiant complexion while promoting smoother, more youthful‑looking skin. We hope you continue enjoying these benefits as you care for your skin each day.
Thank you for choosing JLO Beauty as part of your skincare journey — your support means so much.
Impeccable service!
One product that I’ve tried and I adore is their face wash,”That Hit Single”. I have lost count on how many I have purchased, for myself and to gift the family and friends.
But what I so appreciate, is that one time where I had a delivery issue with my order, all I did was call in and the problem was resolved instantly. I was so impressed with their customer service.
Impeccable! Thank you.
1. joulukuuta 2025
Vastaus yritykseltä JLO Beauty
Thank you for sharing your experience, Tonia! We’re so glad That Hit Single continues to bring you joy. This cleanser was created to leave the skin feeling clean, refreshed, and comfortably nourished — and knowing it’s become a favorite you love to share truly means a lot.
We also appreciate your kind words about our support team. Providing quick, attentive care is a priority for us, and it’s wonderful to know your order concern was resolved in a way that left such a positive impression. Your support inspires us, and we’re grateful to have you as part of the JLO Beauty family.
Best Products I've Ever Used
I received her skincare system for Christmas and am AMAZED at the results. I get compliments on my skin non stop! My favorite product is THAT JLO GLOW SERUM, but everything is wonderful. I also love THAT FRESH TAKE EYE CREAM because you can use it on your eyelids and most eye creams on the market say to avoid eyelids and eyelids get wrinkly too!
Another great product is THAT STAR FILTER. I mix a few drops with my body lotion and instantly look luminous, tanned and more toned.
Customer service is on point and friendly. Shipping is fast.
28. joulukuuta 2025
Vastaus yritykseltä JLO Beauty
Thank you so much for sharing your experience, Beth! It’s wonderful to hear how your skincare set has elevated your routine and that your complexion is getting so much love from those around you.
Your kind words about our customer service and quick shipping truly mean a lot. Consistency really makes a difference. With continued use of your JLO Beauty essentials, each formula can help reveal even more noticeable radiance, smoothness, and long‑lasting improvements over time. We’re honored to be part of your glow journey.
FANTASTIC Products
It always is GREAT i just wish that sometimes give us clients a 25% off and not have to have a subscription to have more delivered after the first order with in 90 days, some of us it last longer than 90 days but i love her n her products cause they really work..I am 75 years old n people do not believe me, thats how long I have been using them i use to order them from Sephora cause it did not take that long to get it to me..Try Jlo products you will not be disappointed 🥰
1. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your experience with us. Your long‑time support truly means the world, and we’re thrilled to hear how well the products continue to keep your skin looking vibrant and youthful. We also appreciate your thoughts on discounts and delivery options — feedback like yours helps us keep improving.
Consistency really makes a difference. With steady use of your JLO Beauty favorites, each formula can help reveal even more radiance, smoothness, and long‑lasting results over time. We’re honored to be part of your glow journey, and we love that you encourage others to discover the benefits for themselves.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.