Good to change products easily and last minute. Good easy setup. Bad: poor communication. I don’t get emails asking to update my next package, reminders, payment, shipped. Hard to communicate by phon... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I did have an issue with customer service, but it was taken care of by a wonderful customer service team. The products really are top quality. Her prices are also reasonable, but her sales are one of... Näytä lisää
Yritys on vastannut
Since JLo products started, I haven't stop using them. When they have a new product, I want to try it first. I trust these products because, they are very good for sensitive skin, definitely hydrate,... Näytä lisää
Yritys on vastannut
Excellent product and communication! I would highly recommend! When I wrote this review I was able to pause my delivery for at least 6 months and I was thankful for the great customer service. How... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kauneus- ja terveysmyymälä
- ja myös
- Kosmetiikan tukkumyynti
- Kosmetiikkaliike
- Kosmetiikkamyymälä
- Kosmetiikkateollisuus
- Kosmetiikkatuotteiden toimittaja
Tietoja yrityksestä JLO Beauty
Yrityksen kirjoittama
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Yhteystiedot
Yhdysvallat
- jlobeauty.com
4,2
Hyvä
271 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä JLO Beauty
Thank you for your lovely feedback, Ivy! We're thrilled to know that you’re enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty!
It did not work as expected.
24. toukokuuta 2026
Vastaus yritykseltä JLO Beauty
We’re sorry that you’re not seeing the results you were hoping for, Marcella. For best results, we recommend using your JLO Beauty products consistently as part of your daily routine. If you need further assistance or have any questions, please contact our Customer Care team at 1‑800‑704‑7551, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.
The Product is great Still waiting on a…
The Product is great Still waiting on a shipment I paid for never received he told me on the phone he saw the error and one send one out almost a month ago Never got a confirmation email Love the product and wouldn't canceled if I could get shipment I am owed and shipments on time Take the money on time but losey unwanted shipping
1. toukokuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your feedback, Lola. We're so glad to hear you’re enjoying the product, and we sincerely apologize for the frustration caused by your missing shipment. We understand how disappointing it can be to wait for an order you’ve already paid for. After checking, we can confirm that our team has already arranged a replacement. If you have any questions or need further assistance, please contact us at 1-800-704-7551, and we’ll be happy to assist you directly.
Vastaus yritykseltä JLO Beauty
Thank you so much for the kind words, Kimberly! We're thrilled you're enjoying the skincare and finding it simple to fit into your routine, and it's great to hear our customer service team took good care of you. Thank you for choosing JLO Beauty.
I love my products I keep adding to my…
I love my products I keep adding to my subscription, my skin looks amazing!
9. huhtikuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you so much for sharing this, Nina! We're absolutely delighted to hear how much you're loving your results and that you keep finding more products worth adding to your routine. Thank you for being a valued member of JLO Beauty!
Feel and look younger
I’m in my mid-fifties, and my skin has never looked better. The fine lines and wrinkles are less visible, and my skin tone looks brighter and even.
It’s expensive, but so worth it.
15. huhtikuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for your glowing feedback, Hope! We’re thrilled to know you’re enjoying the beautiful benefits of JLO Beauty. Thank you for trusting us and we’re excited to continue supporting your skincare journey!
Vastaus yritykseltä JLO Beauty
Thank you for your wonderful feedback, Corretta! We're delighted to know you've had such a positive experience with JLO Beauty. We truly appreciate your support and look forward to continuing to be part of your skincare journey.
I have been trying to cancel my…
I have been trying to cancel my subscription since Christmas and can’t
11. joulukuuta 2025
Vastaus yritykseltä JLO Beauty
We're sorry to hear your feedback and experience, Shaun. Your cancellation request has been completed as of today 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
I use the JLo neck cream and I…
I use the JLo neck cream and I absolutely love it.Its made a huge difference in the sagging skin in my neck and also has helped the lines across my neck.
23. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing this, Cheryl! We're so glad the Neck Cream is making a visible difference for you. Remember, consistency is key—continued use can help you see even more results over time, as the formula works gradually with regular application. Thank you for being a valued member of the JLO Beauty!
Me encantan los productos los remiendo
23. heinäkuuta 2026
I try to cancel my subscription and it…
I try to cancel my subscription and it is so hard. PLEASE Stop sending me product. Let me owner as I need it.
1. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
We're sorry to hear your feedback and experience, Katie. Your cancellation request has been completed as of today 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
JLO BEAUTY IS A SUBSCRIPTION SCAM!!!
JLO BEAUTY IS A SUBSCRIPTION SCAM!!!
On February 10th I purchased a $64.00 trial set. I wanted to try the small package to see if I like the product. I was not aware that I was signing up for the subscription. On April 13th I received a $90.62 charge from JLO BEAUTY. I guess I was automatically signed up for the subscription, I did not have any knowledge of. When I called to cancel, the lady said I will still need to be charged thru July and gave me a discount to continue with the product subscription. I told her I need to CANCEL! So, I have the following charges:
2/10 $64.00
4/13 $90.67
5/12 $90.67
6/9 $73.58
7/9 $73.62
I received all products but very unhappy with a misleading tactics JLOBEAUTY runs. It's very sad that you are luring people who wants to try the product to subscribe unknowingly. I could have definitely use the money for groceries knowing the cost of gas and food nowadays. I DO NOT RECOMMEND AT ALL.
Please make it easier for consumers to be aware of what we are getting. This is a subscription trap.
UNHAPPY CUSTOMER
10. helmikuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your experience, Elaine. we apologize for the frustration caused by not being able to cancel sooner. We can confirm your subscription was cancelled 07/24/2026 with no future shipments. Regarding on the charges, We'd like the opportunity to review your account, explain what happened, and work with you toward a resolution. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET, and one of our representatives will be happy to assist you.
I would give it a 5 star if the…
I would give it a 5 star if the information was clearly lined out for the trial sizes. It may be different on the site now (idk) but I didn’t realize I was going to be charged like I have been. The product is great. I love the way my face feels and looks. The smell could be improved a bit.
23. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your feedback, Crystal! We're so happy to hear how much you're loving your results — that's exactly the glow we want for you. We apologize for any confusion regarding the charges. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
The product line is great and it works
The product line is great and it works. The customer service is wonderful.
23. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your feedback and experience, Debra! We’re happy to know you’re satisfied with the service our team provided. Thank you for choosing JLO Beauty.
The products are nice
The products are nice. My skin feels smooth after applying, but there aren't any noticeable differences other than that.
23. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
Thank you for sharing your feedback and experience, Robin. Consistency is key to achieving the best possible results, and we encourage you to continue using JLO Beauty products as directed. Thank you for choosing JLO Beauty.
I would like to cancel my products
I would like to cancel my products, orders. It dries my face out
1. kesäkuuta 2026
Vastaus yritykseltä JLO Beauty
We're sorry to hear your experience, Mary. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
Love the smell of the cleanser
Love the smell of the cleanser. The products last for a while you only need a small amount for an effective result. I would suggest though waiting for the product to dry before adding each layer.
I'm very happy with my purchase of JLO's beauty line.
23. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
We appreciate you, Ann! We're happy to know how JLO Beauty products are working for you. Thank you for choosing JLO Beauty.
Vastaus yritykseltä JLO Beauty
Thank you for sharing your feedback, Brenda! We’re happy to know that our JLO Beauty products are making a positive difference in your routine. Thank you for choosing JLO Beauty.
The products are great … every now and …
The products are great … every now and then i come back to it but the new retinal serum the container dispenser does not work properly
22. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
We appreciate you sharing your feedback, Prajakta! We’re happy to hear that our products have remained a favorite in your skincare routine. We apologize for the trouble you experienced with your recent item. This is not the experience we want for our customers. Our Customer Care team would be happy to assist with a replacement or resolution. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
I can’t cancel my subscription 😡
22. heinäkuuta 2026
Vastaus yritykseltä JLO Beauty
We understand your frustration and appreciate your feedback, Candice. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and provide further assistance. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
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