John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everything was organised in advance, and what made the service great was that Steve and Josh were able to complete the service without much interruption to the site team, they required escorting in so... Näytä lisää
Yritys on vastannut
This is the second review I’ve had to post on here about this dreadful company. Despite emails to and from JLA, settling with them despite them never attending our property to do any work and just to... Näytä lisää
Yritys on vastannut
Bethany was extremely professional whilst maintaining a friendly service. Everything was checked thoroughly and a repair job arranged swiftly. Bethany also advised of a Portal we can use to log any... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kolikoilla toimivat pesukoneet
- Kodinkonemyymälä
- Sähkölaitekorjaus
- Elektroniikan komponentit ja tarvikkeet
- Elektroniikkaliike
Yrityksen kirjoittama
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Yrityksen kirjoittama
Yhteystiedot
Meadowcroft Lane, HX6 4AJ, Ripponden, Yhdistynyt kuningaskunta
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Erinomainen
2 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Jamie your engineer was very helpful…
Jamie your engineer was very helpful and professional he kept me updated through out his visit the Beaufort care home and before he left he talked me through what he had done very helpful many thanks R mcmullan maintenance opprative
1. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Robert,
Thank you so much for your lovely 5‑star review. I will make sure that Jamie and his manager see this fantastic feedback.
Kind regards,
Ella
Professional and polite staff good…
Professional and polite staff good customer service and friendly
1. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Everton,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
from start of phone call to completion…
from start of phone call to completion booking was very easy and assistant was very polite and helpful.
1. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Paul,
Thank you for your wonderful 5‑star review! I’ll be sure to pass your kind words on to Phoebe and her manager.
Kind regards,
Ella
The lady I spoke t was very helpful and…
The lady I spoke t was very helpful and patient. Made it a pleasant phone call. She knew what she was talking about.
1. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon,
Thank you so much for your lovely 5‑star review. I will make sure that Sally and her manager see this fantastic feedback.
Kind regards,
Ella
Very helpful and prompt
1. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
always helpful & efficient
Friendly, helpful and efficient staff made reporting the fault nice and easy, always a pleasure when contacting the company
1. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Jac,
Thank you for your feedback and for leaving a 5‑star review — it’s greatly appreciated.
Kind regards,
Ella
Prompt response and always willing to…
Prompt response and always willing to help.
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Nazir,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Very patient and easy to talk to
Very patient and easy to talk to, information received what was necessary.
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Zowie,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Telephone answered within minuets
Telephone answered within minuets, appointment made and a service within 24 hours
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Jill,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
Morgan was very friendly and helpful
Morgan was very friendly and helpful. She was patient and had to do a bit of back and forth with other departments to sort out my issue.
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Mrs Roopra,
Thank you so much for your lovely review. I will make sure that Morgan and her manager see this great feedback.
Kind regards,
Ella
The company was very helpful from the…
The company was very helpful from the start and the operative that attended to complete the repair went above and beyond.
18. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon,
Thank you so much for your lovely 5‑star review. I will make sure that Chris and his manager see this fantastic feedback.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good afternoon Teresa,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Engineer very helpful
Engineer very helpful, explained how to keep our washing safe
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good morning Tammy
Thank you so much for your wonderful 5‑star review! Your kind words truly mean a lot. I’ll be sure to share your fantastic feedback with Carmelo and his manager.
Kind regards,
Ella
Quickly answered my call and arranged an engineer
Quickly answered my call and arranged an engineer to attend same day
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good morning Paul,
Thank you so much for your lovely 5‑star review. I will make sure that Morgan and her manager see this amazing feedback.
Kind regards,
Ella
POLITE CALL HANDLER MADE EXPERIENCE…
POLITE CALL HANDLER MADE EXPERIENCE EFFICIENT
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good morning Elspeth,
Thank you so much for your lovely 5‑star review. I will make sure that Phoebe and her manager see this fantastic feedback.
Kind regards,
Ella
Very professional support!
Very professional, and responsive receptionist, requested an engineer, and support has been to resolve our break down within 24hrs, thank you!
30. maaliskuuta 2026
Vastaus yritykseltä JLA
Good Morning Warren,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
the issue with the washing machine has…
the issue with the washing machine has being going on for a long period of time, someone comes out , says its fixed and it generally breaks again either the same day or the day after then we have to report it again and wait for someone to come out
26. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Nicola,
Thank you for providing us with this feedback.
I have passed this on to the relevant department, and we will be in touch shortly to discuss the issues you’re experiencing with your washing machine.
Kind regards,
Ella
Very helpful customer service
Very helpful customer service - queries promptly deal with and in a courteous manner.
30. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Rachel,
Thank you for your wonderful 5‑star review. I will ensure that both Bethany and her manager receive this excellent feedback.
Kind regards,
Ella
Excellent Service!
Excellent service… Contacted service department to book engineer appointment due to fault with tumble dryer. The booking service over the phone and the experience was smooth and efficient. The service coordinator was polite and knowledgeable, to the point of suggesting possible solutions to remedy the problem. Unfortunately, the issue was more complicated and so an engineer was booked to attend during a suitable time. Overall, the process was straightforward and I wouldn’t hesitate to use again.
25. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Adam,
Thank you for taking the time to leave such a lovely 5‑star review. Your feedback means a lot, and I’ll make sure Ryan and his manager see your comments.
Kind regards,
Ella
Ellie was very friendly and efficient…
Ellie was very friendly and efficient and I felt that she understood my need for urgency as the dryer has broken in a care home
29. maaliskuuta 2026
Vastaus yritykseltä JLA
Good morning Karen,
Thank you so much for your lovely 5‑star review. I will make sure that Ellie and her manager see this amazing feedback.
Kind regards,
Ella
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