John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everything was organised in advance, and what made the service great was that Steve and Josh were able to complete the service without much interruption to the site team, they required escorting in so... Näytä lisää
Yritys on vastannut
This is the second review I’ve had to post on here about this dreadful company. Despite emails to and from JLA, settling with them despite them never attending our property to do any work and just to... Näytä lisää
Yritys on vastannut
Bethany was extremely professional whilst maintaining a friendly service. Everything was checked thoroughly and a repair job arranged swiftly. Bethany also advised of a Portal we can use to log any... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kolikoilla toimivat pesukoneet
- Kodinkonemyymälä
- Sähkölaitekorjaus
- Elektroniikan komponentit ja tarvikkeet
- Elektroniikkaliike
Yrityksen kirjoittama
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Yrityksen kirjoittama
Yhteystiedot
Meadowcroft Lane, HX6 4AJ, Ripponden, Yhdistynyt kuningaskunta
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Erinomainen
2 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The person I spoke to on the phone was…
The person I spoke to on the phone was very understanding and nice, making everything easy to arrange. The engineer was also polite, arrived quickly, and fixed the issue quickly.
Overall, the service was fast, friendly, and stress-free. I would definitely recommend JLA to others.
1. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Aira,
Thank you so much for your lovely 5‑star review. I will make sure that Beth and her manager see this fantastic feedback.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good afternoon Kimpton,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
“Excellent service from the JLA…
“Excellent service from the JLA technician. Very knowledgeable, efficient, and completed the repair quickly with minimal disruption. Highly recommended.”
•“The technician arrived on time, diagnosed the issue straight away, and fixed it efficiently. Very professional and courteous.”
7. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Kulwinder,
Thank you so much for your lovely 5‑star review. I will make sure that Furqan and his manager see this amazing feedback.
Kind regards,
Ella
Well handled call and given a time…
Well handled call and given a time period as to when we expect a representative arrive on site.
Clarified contact details to ensure there should be no failure in communications.
Now await engineer.
7. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Martin,
Thank you so much for your lovely 5‑star review. I will make sure that Phoebe and her manager see this fantastic feedback.
Kind regards,
Ella
Our home had an exceptional home visit…
Our home had an exceptional home visit from an engineer. He turned up 20 minutes after the call - we expected after 24 hours. He said he knew that it’s difficult to run a care home with out a machine. He understood what was wrong when I explained the issue and he was right. A really happy gentleman who clearly enjoyed what he does. A great asset to JLA
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Sheila,
Thank you so much for taking the time to leave such a lovely 5‑star review. We truly appreciate it, and I’ll be sure to share your kind words with Lee and his manager.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good afternoon Deb,
Thank you for your 5‑star review. We greatly appreciate your feedback, and I will ensure that Dan and his manager receive your comments.
Kind regards,
Ella
Brett was absolutely amazing very…
Brett was absolutely amazing very helpful and hardworking, was thorough and fast at his job managed to sort out the tumbledryer even hoovered the lint that fell in the bottom, and added new parts for the machine that was damaged.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JLA
Good afternoon Lucy,
Thank you so much for your lovely 5‑star review. I will make sure that Brett and his manager see this amazing feedback.
Kind regards,
Ella
Had Macauley from JLA to mend washing…
Had Macauley from JLA to mend washing machine..i cant praise the service enough he was polite knowledgeable SAW that the machine was FULLY working..
An asset to JLA.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JLA
Good morning Clare,
Thank you so much for your wonderful 5‑star review! We’re absolutely thrilled to hear this, and I’ll be sure to pass your fantastic feedback on to Macauley and his manager.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good morning Mark,
Thank you for your feedback — we really appreciate it! We’re delighted to see your 5‑star review.
Kind regards,
Ella
Vastaus yritykseltä JLA
Good morning Julian,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
When a problem arises
When a problem arises, a phone call seems to get the engineer in place for a visit. Great service. An order is place for parts and as soon as it is in stock, the machines are repaired.
Polite engineers.
31. maaliskuuta 2026
Vastaus yritykseltä JLA
Good morning Richard,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Agent verified call details and was well received
Agent verified call details and was very thorough explain clearly loverly telephone manner
3. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning,
Thank you so much for your wonderful 5‑star review! We’re absolutely thrilled to hear this, and I’ll be sure to pass your fantastic feedback on to Ellie and her manager.
Kind regards,
Ella
Clear conversation
Clear conversation, polite and found the detial to re raise the works, extramly helpful in raising other works and email the link of the online portal.
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Janine,
Thank you so much for your lovely 5‑star review. I will make sure that Anna and her manager see this amazing feedback.
Kind regards,
Ella
Why can you not get the account details right
Every time I call to report a machine fault you have it listed to the wrong building. I have now gone onto your site and manually put the name of the building the machine is in and which building is paying for it.
Perhaps after 5 attemp's someone there can get the accounts sorted!!
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning David,
Thank you for providing us with this feedback.
I have passed this on to the relevant department so we can look into resolving this issue.
Kind regards,
Ella
Communication was pertinent
Communication was pertinent and focused on essential information
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Monika,
Thank you so much for your lovely 5‑star review. I will make sure that Suhail and his manager see this fantastic feedback.
Kind regards,
Ella
Well organised call system
Well organised call system! Polite friendly customer service! Couldn’t ask for better!
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good morning Angeline,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Fantastic service and a fantastic job…
Fantastic service and a fantastic job very professional
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Alan,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
Brett is fantastic
Brett is fantastic - always helpful and providing solutions to problem. Always arrives in a timely manner
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Karl,
Thank you so much for your lovely 5‑star review. I will make sure that Brett and his manager see this amazing feedback.
Kind regards,
Ella
It took 24 hours for engineer to come…
It took 24 hours for engineer to come to repair and seeveral phone calls. Finally when he came he did the repair
30. maaliskuuta 2026
Vastaus yritykseltä JLA
Good afternoon Lesley,
Thank you for providing us with this feedback.
I have passed this on to the relevant department, and we will be in touch shortly to discuss the delay you have experienced.
Kind regards,
Ella
vERY HELPFUL
2. huhtikuuta 2026
Vastaus yritykseltä JLA
Good afternoon Angela,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
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