Jeulia UK Arvostelua 

Easy to navigate website, lots of freebies on offer with orders and beautiful jewellery on offer.

I would give it a 0 if I could! Absolutely awful quality and even worse customer service! A ring I have has started to peel and tarnish within a week of having it. 0 response from the company despite sending tickets, emailing and contacting them on social media, eventually said they would refund if we delete the negative review, so we did and still no refund so putting it back up. DO NOT TRUST THIS COMPANY AT ALL! Absolute waste of money

I purchased a ring from Jeulia in March 2026 May 16th and by July one of the stone fell out under normal wear and was completely lost. I contacted Jeulia and the said to go through the repair process the accepted the item and told me they would replace the stone under warranty and as it was a set I asked to have them resized and their size guide is way off I bought them in march by July they were to tight. (Weather) and that’s where the fun starts the give u an address in California and state not to send by “ please do not use express carriers (DHL, UPS, FedEx, etc.) for returns.” And you have 7 days to return after which your warranty is invalid. So how do u return the item?? I had it set to go and the postal needed an email & phone no in order to track. Spent a week sending emails after email no reply. So I googled it and got both posted them I had to pay international shipping fees to return their faulty item. They wanted €9 each to resize two weeks later it was back to me with a payment from customs. Tried to contact them I was met with total silence. Their customer service is appalling.
Do not buy from this company; their quality is poor and their customer support is non-existent. I asked for a refund for the money paid for resizing and I had to send all the retails they had already sent me just to get my money back. I am left with rings I can’t use.

I'm having the worst experience with Jeulia. Their customer service is rubbish. One only communicate with an AI bot. Impossible to speak to a human. Made an order that should take 14 days. Had some plans to customise the ring, and it's been more than 20 days and still haven't had any sensible response. Don't try to offer me money because such will not change the shitty service. Will never recommend or order from this company again.

I bought my wife a ring and it's to small so with multiple emails over the last week and getting no response, I've done what they have said in their first and only email sent by them and now I'm getting nothing, customer service is totally rubbish.
As for the product excellent can not fault it I have bought stuff of this site and it's been great the first time I need to return a product and customer service is non existent

Very easy to find items, just put a discription of what your looking for and there right there in front of you.
Very Easy to place an order.
I will definitely use this site again.
Delivery is swift you have a choice, wait a couple of weeks (its a crimbo prezzies so i will wait) or get it within a few days (pay extra).
Very happy so far.

Website is easy to follow and find what you want. Rings are cheap but very very very good quality. Fast shipping is also a bonus.

Really easy to use website with good filtering tools to get exactly what you need. The only thing I would say is the extra charges should be made more clearer as I didn't see anything until it was time to pay

What a big con. I bought my partner an engagement ring, paying £440 for it, and this ring has to be the cheapest ring I have seen in my life. The picture you see is not what you get. Very cheaply made, also very thin. I got my partner's name engraved into the ring, and you have to use a magnifying glass to see it. I have emailed this company over the last couple of days with no response as I want to send it back but have not had anything back after it said you would receive an email within 24 hours. I am very disappointed with the whole outcome of this site, and it will never be used again. I also waited 3 weeks for it to arrive; this ring is something I could get from my local jewelry store for £150/£200. Big con, avoid at all costs. I have emailed the company many times, also customer services. It's a shame I can't show people a picture of how shocking the ring is.

Looks and feels professional made really happy

Bought some sterling silver rings stamped had then on my hand for 21 days and they are not real silver they are sliver plated and the silver is already coming off spoke to customer services asking for a refund and can I send them back they replied straight away and email nothing to do with my request. I emailed them back several times to be ignored. Wouldn't buy from here every again really poor products and really poor customer service

Very good site. Easy to use. Great pricing and stunning producta

There is a great choice, something for everyone and that includes prices. The only problem/irritation was the checkout. It wouldn't take my stored debit card, so I put the info in manually which was immediately erased from the form. We tried my partners card and the same thing happened on the second attempt it actually worked and I was able to pay. However, having to do it with my partners card meant that she saw what she is getting for her birthday and the price. A little disappointed, but she is very happy.

I have had better jewellery from a cheap Christmas cracker. Overpriced junk

I have bought my partner a matching engagement ring and Jeulia UK has so incredibly kindly provided multiple additional gifts to coincide with this order which I deeply appreciate!

The company advertises free UK delivery over £119 & today I have received a request for £65 duties, which are referenced nowhere on their website. Do not purchase, these are a clearly a shady Chinese enterprise masquerading as a legitimate business. Just read the reviews, I took a risk & had backfired, now having to resolve via PayPal. The responses received are some of the worst attempts at English I've ever seen!

The website is really easy to navigate, so much choice too! I bought a couples ring set which I can't wait til it arrives!

Excellent company to deal with, their jewellery is fantastic quality, great prices , excellent customer service & they give lovely gifts when you spend so much, delivery is also exceptionally quick , I have bought from here 3 times now & it's always a pleasure shopping here, I highly recommend shopping with Jeulia, A+++

Great experience finding the right engagement ring

The ring I bought didn’t last a month it bent in a deformed way very disappointing