Good company and good price. I had some initial difficulties e-mailing and phoning but got a call back and sorted deliver concerns with lorry and cannot fault them. I would go back to these guys in f... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ive been broadly impressed by ITS and would definitely recommend them again. There are rough edges, listed below, but as I saw I think they provide a great service given the price so very happy t... Näytä lisää
We’ve now purchased two Pylontech batteries (US3000 in 2023, US5000 in 2026 from ITS and each time their customer service has always been excellent. Shipping has been pain free with both items arrivi... Näytä lisää
Absolutely amazing ordered 2 16kw fogstars , they called me back to say that they weren't the ones I had wanted. Yet 1 week later called me back and said that they had got replacements and could they... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ITS Technologies are leading suppliers of solar & battery storage technologies. Our focus is on providing a high level of service and competitive prices to small to medium size installers, commercial & consumer customers.
Yhteystiedot
PROFOLK, SK1 1AR, Stockport, Yhdistynyt kuningaskunta
- 01615298401
- support@itstechnologies.uk
- itstechnologies.shop
4,7
Erinomainen
433 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good company and good price and friendly
Good company and good price. I had some initial difficulties e-mailing and phoning but got a call back and sorted deliver concerns with lorry and cannot fault them. I would go back to these guys in future but looks like same panel no longer in stock.
23. heinäkuuta 2026
Great prices and great comms
Ive been broadly impressed by ITS and would definitely recommend them again. There are rough edges, listed below, but as I saw I think they provide a great service given the price so very happy to recommend. The installation was great quality and the team were professional.
Slight downsides:
* Sadly submitted DNO paperwork with the wrong address which caused a fair delay, but I understand our situation was a bit more complex than normal. Just need a few more safeguards in the process
* Allocation of an installer seems to happen invisibly and with negligable communication until a few days before installation (which again is an unknown date). Would definitely benefit from a clearer set of expectations here.
* Final process improvement is whether documents should filter from the installer back to ITS, or to the customer? Nobody seems to know, but ours didnt show up until chased, as there was a blank email address field on the system - shouldnt be possible surely.
23. elokuuta 2026
Communication is perfect.
17. elokuuta 2026
Delivery charge excessive.
Delivery charge excessive.
One comms cable missing, purchased another set of cable another set of cables off ebay as supplier not really interest and guessed it may take months communicating with China so to get the unit working purchased replacement cables.
29. kesäkuuta 2026
Excellent communication
Even when a faulty panel was identified ITS were quick to reply to all correspondence and arranged delivery of a new panel. Sadly I'm suck with attempting to dispose of the broken one, but happy with all communication and swift solution.
24. kesäkuuta 2026
delivered promptly and as ordered
29. heinäkuuta 2026
Duracell inverter an Battery
Arrived on time , well packaged with a very helpful driver. Many thanks
28. heinäkuuta 2026
Great Service
The information, Product & Human Interaction & delivery were all Spot on and On Time
17. heinäkuuta 2026
Ant and Jonathan have gone above and…
Ant and Jonathan have gone above and beyond to get us a product that we needed very quickly. Great service and communication. Great to deal with. Thank you
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Repeat Customer
We’ve now purchased two Pylontech batteries (US3000 in 2023, US5000 in 2026 from ITS and each time their customer service has always been excellent.
Shipping has been pain free with both items arriving undamaged and bang on time. Thank you so much
30. kesäkuuta 2026
Lovely initial engagement - bad installation
Lovely initial engagement and delivery
The installation team was a nightmare , sloppy incompetent no communication and dictatorial
30. kesäkuuta 2026
I have my reservations...........
Initially the purchase process was positive, I ordered a 6kw inverter, and 9kwh battery with EPS or Gateway supplied from ITS to be installed once the DNO gets approved.
I have the invoice stating that the Gateway or EPS is included in the price as stated on the AD, and queried this.
The order arrived quickly, but no Gateway or EPS was in the shipment.
I since queried this and Johnathan has stated that they have never included this with the order, as they are "very expensive".
If I want this it is now an add on at extra cost.
The order was placed 6 weeks ago, and no intallation date has been scheduled.
Starting to regret my purchase, and question the company and its positive reviews.
TO BE UPDATED................
UPDATE. On the Google review I placed a screenshot of the order invoice, and it clearly states that the gateway IS INCLUDED. Unable to post pics on here.
* "Installed Sigenergy Sigenstor | 3.6/5/6kW Hybrid Options | Fire Safety | Outdoor | High End | 10yr warranty | 100% D.O.D | Gateway for full house back up or EPS | Ave £331/kW × 1"
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ITS Technologies
Our apologies that there was a mis-understanding. We have since amended the title for the package purchased to make it more clear that this is an optional extra.
The text in the package purchased does explain this but we appreciate that not everyone reads the details:
Home back up is available for this system for either full house house via the Sigenergy Gateway together with the Gateway wiring package  or by utilising the EPS critical loads package. To add either of these options to your order, following payment of the deposit, notify our team along with the requested information that EPS set up is required so the cabling route can be checked and can be added to your order without VAT.
As explained, we don't include these costs as standard as not everyone wants it.
Unfortunately DNO's can take a long time to process applications which we have no control over. Some come through quickly, others take much longer, it's just how it is for everyone.
Always easy and straight forward
20. toukokuuta 2026
The tird project with ITS and very good service
This is the third project with this client where ITS technologies have been the supplier. This site had particular logistics issue and Jonathan at ITS went above and beyond with the pre sale discussions to arrive at the best option for the client and 7.2KW system now installed and generating
17. toukokuuta 2026
I recommend this company.
2 inverters solis s6 10Kw arrived on time, well packaged. The purchase went smoothly. The inverters are already working perfectly.
24. toukokuuta 2026
Outstanding Servise
Dealt with Leo to get quote for some equipment. Really good and efficient.
Like wise then spoke with Ant to discuss some technical detail and his help was amazing. Understood exactly what I was planning and was able to give me the technical details required.
What a great company.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
The excellent staff service's and…
The excellent staff service's and fantastic communication.
28. huhtikuuta 2026
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