Isabelle Mode 

Ordered a blouse last November. When I ask for information I have to repeat the delivery address and am then told it is incomplete and that they cannot deliver until this is sorted. If they cannot deliver surely they should give me a refund.

ABSOLUTE SCAM BEWARE & AVOID!!!!
IF I COULD DO MINUS STARS I WOULD
THESE PEOPLE ARE SCAMMERS AND SHOULD BE ARRESTED.
BOUGHT ' CASHMERE' - ARRIVED -
DISGUSTING SWEATERS NYLON PLASTIC
ORDERED AND PAID FOR CASHMERE
FAKE PRODUCTS
FAKE CUSTOMER SERVICE
FAKE PEOPLE
SCAM SCAM SCAM AVOID
AVOID AVOID AVOID BEWARE !!!!!!

Scam, never by from them.
Have placed order in November last year.
No order no many back.

I purchased a coat stand on 26th November 2025 for 107.91 euro. It had not arrived by January 2026. I emailed them and they said that it was out of stock and I could have something else to the same value. I insisted that I want my money refunded but my money has not been returned to me. I have been continually emailing them. They are impossible to deal with. Do not buy anything from this site.
I also bought 2 coats for my daughters on 21st November for 116.96 euro. They arrived. When my daughters opened them on Christmas morning they thought they were dressing gowns!!! They were such bad quality, virtual rags. Again please heed my warning Do Not Buy anything from this site Isabell Mode.

The goods you receive are nothing like the products they advertise. Ordered 2 Jackets, absolutely nothing like the photos on the site. Cheap shabby fabric - with unstitched and frayed seams - really poorly made with buttons hanging off. Definitely not fit to wear. You wont get a refund, the return address for returns is Flat 5 Hong Kong Island Hong Kong , paid £11.99 to return the items, but Evri returned them as a returns refused parcel- if you don't want to lose money avoid this site

Estafa, es de china y no de Holanda como dicen en su web. me ha llegado algo muy distinto de las fotos, lo ponen complicadísimo para la devolucion. No lo recomiendo

Hjemmesiden er rigtig god til at narre dig. De ser ud som en fantastisk butik, og priserne er også super gode. Men det hele er bare en joke.

Jeg vidste ikke, om jeg skulle grine eller græde, da jeg pakkede »sweateren« ud, som lignede en klud og var 2 størrelser for lille. Det var umuligt at arrangere en returnering. Sikke en svindelvirksomhed.

Avertissement : ne commandez en aucun cas ici. Ce sont des escrocs purs et durs : la livraison prend une éternité, les produits sont de mauvaise qualité, les frais de retour coûtent plus cher que l'article. Ils devraient être dénoncés aux autorités et arrêtés.

Paid, never recieved the item. They use excuse wrong address, delay, never recieved a shipping not. Dont buy it is fraud.

Nie daj się zwieść ładnym zdjęciom – jakość produktów jest fatalna. Obsługa klienta jest bezużyteczna i chcą, żebyś zwrócił towar do Chin. Jakich Chin??? Nie zamawiałem z Chin!

Oszuści.

ΕΙΣΤΕ ΑΠΑΤΕΩΝΕΣ ΟΤΑΝ ΕΙΝΑΙ ΝΑ ΚΑΝΕΤΕ ΕΠΙΣΤΡΟΦΗ ΧΡΗΜΑΤΩΝ ΚΟΡΟΙΔΕΥΤΕ ΜΕ ΚΑΘΥΣΤΙΚΑ ΜΥΝΗΜΑΤΑ ΓΙΑ ΝΑ ΠΕΡΝΑΕΙ Ο ΧΡΟΝΟΣ ΚΑΙ ΜΟΝΟ ΜΕΣΩ ΤΡΑΠΕΖΑΣ ΑΝ ΤΑ ΠΑΡΟΥΜΕ ΠΙΣΩ ΚΑΙ ΔΕΝ ΕΛΑΒΑ ΤΟ ΠΡΟΙΟΝ ΚΑΙ ΚΡΑΤΑΤΕ ΠΑΡΑΝΟΜΑ Τ

Ordered in November still have not recieved item and emailing back and over trying to get refund..stay away from this company

i order a cashmere jumper from Etelle Modes in october 2025. i received a polyester jumper in jearly jan 2026. i was T old tHe delay was due to an in correct address, MY ERROR ALTHOUGH THEY HAD MY EMAIL ADDRESS BUT DIDNT CONTACT M E AS FAR AS I AM AWARE TO ENABLE ME TO MAKE THE NECESSARY CHANGES

I have requested that the send me a refund the original jumper cost over 36 pounds. they said this couldnt be done but that i could keep the jumper they sent. and have a discount of up to 35percent of another item. i also asked if the could send me the original item that i ordered as this was still on sale again they said that they couldnt do this and i would need t return the polyester jumper before they would proceed with any further action. i was required to pay the return postage. My question was why should i pay for there mistake. and why would i buy another item when they could not fulfill the original contract, this is a very poor company, and unfortunately puts other similar organisations in a negative light. they have had money for a cashmere jumper and provided a polyester jumper which i could have possibly bought locally for half the cost. their emails are all very polite but and not helpful

If I could give it minus stars I would they are scammers. I ordered a winter coat and they sent me the thinnest jumper instead which was absolutely horrible. When I contacted them I sent them pictures and a video of the incorrect item as requested and then it was as if it was a robot replying with the same message over and over. Im still waiting for a refund two months later and any time I contact them I receive the same message of ive forwarded your message to the correctdepartment please wait 2 days. So frustrating . DONT BUY FROM HERE!!

Non comprate nulla. È una truffa. Su tre capi ordinati due li hanno spediti ma ahimè tornati indietro per indirizzo errato. Non si degnano di rispondere nemmeno alle email. Del terzo capo ovviamente non si sa nulla. Ho pagato quasi € 130,00...buttati al vento! Sono passati due mesi e tutto tace! Che schifo....

À FUIR ! Commande passée il y a trois mois et demi et j'attends toujours le sac qui m'a coûté 50 euros. Ma carte bancaire a bien été débitée, elle... J'ai tout fait pour contacter le service client : mails en français, en anglais, appels... Rien, pas un retour !

Nul ! À fuir ! Ensemble de contrefaçon, on retrouve les même sur wish et Ali express…
Aucun effort de leurs côté , aucun remboursement
0

It has been more than 2 months and I haven't yet received my order yet. When I tried to contact their customer care services, they replied to me with a tracking ID and that the item has been shipped. It is a complete scam they are running and I would recommend everyone not to buy anything from them.

Do not buy from them😡absolute scam. This company should be investigated never again will I be robbed by them I repeat do not buy from them THIEVES😡

I tried one of their two-piece sets and the fit was decent. It looks fashionable though not exactly as perfect as I had hoped.