Irish Supply Arvostelua 

793
•
TrustScore 1.5/5 tähteä

1,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Product was not what I expected. When I wanted to return the item, I had to send it to the UK via a tracked mailing system costing 16 euro, costing nearly half what the product cost in the first plac... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Would give it zero if I could. Bought 2 of the kids tablets. They have no access to play store or any safety settings but just come with a few 1990s esque pre loaded games. Complete false advertising.... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Bought two pair of sandals which took weeks to arrive the quality was PURE RUBBISH. I tried continuously to get an address to return them but no luck ! They did offer me either a 30% discount if i... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Folks, I got the handheld car hoover. My honest opinion is just pure rubbish. There is zero suction. I ordered the cameras for the windows, again pure rubbish. I certainly will never purc... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-markkinapaikka
  2. ja myös
  3. Asusteet
  4. Elektroniikkaliike
  5. Keittiötarvikkeet
  6. Tavaratalo

Tietoja yrityksestä Irish Supply

Yrityksen kirjoittama

Welcome to Irish Supply, where quality and authenticity meet. Rooted in Ireland's rich history, we bring you a carefully selected range of products from around the world, all delivered with a touch of Irish tradition. Each product combines global innovation with local charm, offering a shopping experience that's truly unique.

At Irish Supply, excellence is at the heart of everything we do. We carefully check each product to make sure only the best items reach you. We work directly with our suppliers, cutting out the middlemen to not only save you money but also to share the true story behind each product.

Your satisfaction is our top priority. We listen to your feedback and constantly improve, making sure your opinions shape our future. We stand by our commitment to quality with a solid 14-day money-back guarantee.

If you encounter any issues, don't hesitate to reach out to our live chat available Monday to Friday from 9am to 5pm. Just click on the chat icon at the corner of our website, and we'll do our best to resolve any concerns before you consider leaving a review.

Curious about what our customers think? Check out the reviews from others who have shopped with us and see how we strive to exceed expectations every day. Join us at Irish Supply for a shopping experience that blends tradition with innovation.


Yhteystiedot

1,4

Huono

TrustScore 1.5/5 tähteä

793 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 95 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,4

Kaikki arvostelut

(793)

153 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Absolutely furious

Absolutely furious, product very poor quality promise 14 day money back guarantee, would not reply to my email & when they did will only refund half of cost of product and have to pay to return product. Do not buy from this website it’s a scam😡😡😡😡😡

29. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Teresa,

We’re truly sorry to hear this, it’s not the experience we want any of our customers to have.

Sometimes messages can be overlooked or filtered into spam, and we understand how upsetting this must be, particularly if you’ve been waiting for a response. We usually handle more than 150 cases a day with positive feedback, so we’d like to personally review your experience and put things right.

We want to help make this right. Please either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

Your case will be our top priority, and we’ll make sure you’re properly looked after.

Being a small Irish team, we really value your patience and are focused on putting things right.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Do not buy from this company

Do not buy from this company! Cheap and faulty products! Customer service is shocking
14 day money back is not true being trying to get a refund since the 29th of December

Cheap products ! False advertisements! No customer service !

29. joulukuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Dean,

We’re very sorry to hear about your experience and completely understand how frustrating this must be. This is certainly not the experience we want for our customers, and we apologize for any inconvenience caused.

We work with international suppliers to offer a wide range of products that Irish customers enjoy. While some items may also appear on global marketplaces, we take extra care with quality checks, customer support, and our satisfaction guarantee, support you won’t always get elsewhere.

Our customer support team handles many cases every day with high satisfaction, and we genuinely want to look into your situation personally to make it right.

We’ll prioritize your case and make sure you receive the care and attention you deserve.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Avoid item never arrived

Avoid item never arrived.
Would not refund.
My friend also ordered, all cheap items that temu and shein make.
AVOID. BIG RIP OFF

28. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Caroline,

We’re really sorry for the inconvenience this has caused and for the frustration you’ve experienced.

We work with both Irish and international suppliers so we can offer a wide range of products that many Irish customers enjoy. While some items may also be found on global marketplaces, we take pride in the extra care we provide through customer support, quality checks, and our satisfaction guarantee, so customers have help and reassurance if something doesn’t go as expected.

Thank you for sharing your feedback with us. We truly value it, as it helps us improve and do better for our customers going forward.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Returns policy

Trying since the end of December to return an item I purchased which was originally intended for a Christmas gift but did not arrive until end of December so i decided to keep for myself but it turns out i am allergic to the product Numerous e/mails and all i keep getting back is an automated message we will get back to you within 48 hours and thats as far as it goes. No information on website. DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY .

27. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Maura,

We’re really sorry for the frustration this situation has caused and for the delay you experienced. We know how disappointing it is when an order doesn’t arrive when expected, especially if it was intended for a gift or something time-sensitive.

Our customer care team supports a high volume of customers every day and consistently resolves enquiries with strong satisfaction, so when we miss the mark, we want to understand why. Your experience matters to us, and we don’t want it to feel overlooked.

We’re currently reviewing this internally and would like the chance to look into your case properly and make things right for you.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Cheap over priced plastic crap....took…

Cheap over priced plastic crap....took weeks to arrive from China....not Irish company... do not buy from this fraud company who try to give impression they are Irish

17. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Michael,

We’re genuinely sorry to hear about your experience and that the product didn’t meet your expectations.

We understand how frustrating long delivery times can be, especially when they’re unexpected. While we are an Irish-run business, we do work with international suppliers to offer a wider range of products, and we appreciate that this could have been clearer at checkout.

We truly want to make things right for you. Please either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’ll treat your case as a priority and ensure you receive the care and support you deserve.

As a small Irish team, we truly appreciate your patience and are committed to making this right for you.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Order no 224560

Order no : 224560
This company should not be allowed to trade!!
They’re aren’t Irish, product came from China ( collagen stick is what I had originally ordered) but came as something else, NOT collagen.
Various emails sent, still waiting for a reply.
The company name is misleading and product is awful, false advertising as the stick that arrived is not was advertised!!
Avoid at all costs!!!
All these negative reviews prove a point
DO NOT BUY FROM THEM

13. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Leigh,

We’re really sorry to hear about your experience, this isn’t the kind of service we want anyone to have. We understand how frustrating it is to receive something different from what was expected, and we apologize for the disappointment this has caused.

We work with international suppliers to offer a wide range of products that Irish customers enjoy. While some items may also appear on global marketplaces, we stand behind the extra care we take with customer support, quality checks, and our satisfaction guarantee, ensuring a level of service you won’t receive elsewhere.

We’re genuinely sorry for the delay in responding. Our team normally resolves a high volume of cases with strong satisfaction, so we want to personally review your experience and make it right.

We hope to have the opportunity to serve you again in the future at the high standard you deserve. We greatly appreciate your feedback and will use it to improve our service.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Order No.#222213

Order No.#222213
A drainguard advertised to fit all Irish sinks, does not and it is of very poor quality. Requested refund, eventually given return address in Worchester UK. Claim to be Irish Co.based in Cork, but are under American Company Soar. Most items come from China. Avoid at all cost.

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Noeleen,

We’re genuinely sorry to hear about your experience and fully understand how disappointing this must have been. This is not the outcome we want for any customer, especially when a product doesn’t meet expectations

We work with international suppliers to bring Irish customers a wide range of products they love. While some items may also appear on global marketplaces, we stand by the extra care we take with quality checks, customer support, and our satisfaction guarantee, support you won’t receive elsewhere.

We appreciate you taking the time to share this feedback, it helps us improve our product listings, quality checks, and return process moving forward.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Poor experience

I purchased 3 Heatpod wall mounted heaters as Christmas presents on November 29. On December 11 I received a message to say that there was quality issues with the batch and my delivery would be delayed until Dec 14. Option to change colour and receive earlier delivery was provided, however I chose to wait until Dec 14. The product was not delivered until the second week in January. It was also completely ineffective. Unless you are less than one foot from the Heatpod, you feel absolutely no heat. It does not convect any heat, even in a tiny area. I immediately requested a refund and offered to send products back, at my own cost, however this company is refusing to provide a return address. I have sent multiple emails and am now being ignored. They are actively preventing me returning the products.

Update: I have since been provided with a return address in the UK. I had to return by tracked post at my own cost of €20.

Not a good experience, won't be using again.

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Lorraine,

We’re very sorry for the frustration and disappointment this has caused, especially after the delays and the product not meeting expectations. This is not the experience we want for our customers, and we apologize that arranging a return has been so difficult.

We’re truly sorry for the stress this situation has caused and really appreciate you taking the time to tell us about your experience, even though it was disappointing.

While we work with international suppliers, responsibility for communication and resolutions sits with us, and we’re sorry that you felt ignored. We resolve over 150 cases daily with high satisfaction, so we want to personally review your experience and make it right.

We sincerely hope you’ll give us another opportunity in the future to provide the service you deserve. Your feedback is invaluable, and we’ll use it to make improvements moving forward.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Extremely slow delivery

Placed an order 4/12, received 23/12. Contacted the company several times about the delivery. They said they used Fastway, Fastway were no longer operating which was the first worrying response from them which was a clear sign they aren’t an Irish company. Order came packaged as if it came from shein/temu. Extremely disappointed and have expressed this by email/chat bot.

Every response from this company is a chat gbt response also!

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Aoife,

We’re sorry to hear about your experience and understand why this was disappointing, especially given the delivery timing and mixed messages. This isn’t the service we aim to provide.

To clarify, we’re a fully Irish-owned company with a customer care team based in Ireland. We do work with both Irish and international suppliers, which means some orders are shipped from overseas and can take longer than expected.

We understand the frustration caused by delivery delays, especially for time-sensitive orders. We’re reviewing this internally.

Our customer service replies are handled by real people on our team, not bots, and we genuinely want to help. We review every case carefully and take feedback like yours seriously so we can improve how we communicate and support our customers going forward.

Thank you for sharing your experience, we appreciate you taking the time to let us know where we need to do better.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Order didn't arrive

Please don't buy from this company.
I ordered a microscope on Dec 15th. I am still waiting. It was a Christmas gift for me nephew.
Not a reliable company to deal with.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Anne,

We’re really sorry to hear about the delay, that’s certainly not the experience we want for our customers. We completely understand how disappointing long delivery times can be, especially when the item was meant as a gift.

We really want to set things right. Please either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’ll put your case first and make sure you’re properly looked after.

Being a small Irish team, we genuinely appreciate your patience and are dedicated to turning this around for you.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Made an order taught it was coming from cork !!!!

Made an order taught it was coming from Co Cork ITS NOT ITS COMING FROM CHINA ….. not info u are given when you order it came too late so you had to pay postageMYSLEF back to the uk !!!!!NOT CO CORK BUT THEY ARE IRISH………made order 9/12/25 and still waiting for refund ….Dont waste ur time order directly from Shien

9. joulukuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Lisa,

We’re really sorry for the frustration this has caused, this isn’t the experience we want for any of our customers. We completely understand how disappointing longer delivery times can be, especially when an item is needed.

We work with international suppliers to offer a wide range of products that Irish customers enjoy. While some items may also be available on global marketplaces, we take extra care with customer support, quality checks, and our satisfaction guarantee, support you won’t always get elsewhere. We’re reviewing these cases internally and want to make sure you’re properly looked after.

We really want to set things right. Please either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

Your case is a priority, and we’ll take care to handle it properly.

As a small Irish team, we sincerely value your patience and are focused on resolving this matter to your satisfaction.

Kind regards,
Siobhan

Saanut 1/5 tähteä

I recently placed an order (no:225235)…

I recently placed an order (no:225235) thought their site looked professional. Started getting really amateurish emails about offers and alarm bells started ringing. I googled them and found all their reviews and everything that the negative reviews say is fact. Their chat "customer service" is just A.I. I've sent multiple emails to their support email address with no reply. The tracking info on my order has not been updated in 6 days. Resigned to the fact these scammers have caught me. AVOID FFS.

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Shane,

We’re very sorry for the frustration and concern this situation has caused. We fully understand how upsetting it can be to feel unheard, particularly when you’re waiting for updates on an order.

We’d like to clarify that our responses come from real members of our small Irish-based team, not bots and our intention is always to help as clearly and promptly as possible. When communication falls short, we recognize how disappointing that can be, and we take that seriously.

We are a fully Irish-owned company, with customer support handled here in Ireland. While we work with both local and international suppliers, our focus remains on supporting Irish customers and resolving issues properly.

We genuinely appreciate this feedback and would welcome the opportunity to review your order personally and provide a proper update or resolution. Thank you for raising your concerns, it helps us improve and deliver a better experience moving forward.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Stay away from this company …

Selling products they dont have in stock . They dont have a warehouse or a store . They simply take your order then source the product usually from China and place the order which then takes forever to arrive if at all ??? They give misleading information regarding any products they are selling and also they use paid for reviews. Just look at the actual real reviews and you should run a mile . The likes of this company ( if you could call it a company) need to be exposed for what they are and that is a very bad experience. Returns are non existence as contact is non existence. They simply wear you out until you go away .
Stay away from this company

6. tammikuuta 2026
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Michael,

We’re really sorry to hear how disappointing your experience was, this clearly isn’t the kind of outcome we want for anyone who shops with us. We understand how frustrating delays, unclear information, or difficulty getting in touch can be, and we acknowledge that this left you feeling let down.

To clarify, we’re a fully Irish-owned company with a customer care team based in Ireland. While we work with both Irish and international suppliers to offer variety and value, our priority is always looking after Irish customers first. We genuinely want to help make this right for you. Please either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’ll make your case a priority and ensure you’re properly looked after.

As a small Irish team, your patience truly means a lot to us, and we hope to turn this around for you.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Should have known better but purchased…

Should have known better but purchased dashcam which turned out to be absolute rubbish when it arrived. WONT BE CAUGHT AGAIN

25. syyskuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Vincent,

We’re really sorry to hear that the dashcam didn’t meet your expectations, we know how frustrating it is to buy something and have it turn out to be a disappointment.

Please be assured that we will take all necessary steps to resolve this and make it right. We really want to set things right. You can either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’ll make your case a priority and take every step to make sure you’re properly looked after, keeping you informed while we work to resolve the issue as smoothly as possible.

As a small Irish team, we truly appreciate your patience, and we’re committed to resolving this and making things right for you.

Kind regards,
Siobhan

Saanut 5/5 tähteä

Be prepared to wait for delivery …

Be prepared to wait for delivery don't panic it's on its way but worth the wait , everything i purchased came wrapped so safely & care was taken to prevent damage , every item was as described & working perfectly, thank you so much , well done to all concerned 😟

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Mary,

Thank you so much for such a wonderful review, this truly made our day!

We’re delighted to hear that everything arrived safely, was carefully packaged, and worked perfectly for you.

We also really appreciate your patience with the delivery time, and we’re glad it was worth the wait in the end. Feedback like yours means a lot to our team and keeps us motivated to continue improving.

Thanks again for your trust and support, we’re so happy you had a great experience!

Kind regards,
Siobhan

Saanut 1/5 tähteä

Ordered " drain guard anti clog drain…

Ordered " drain guard anti clog drain stopper" 3 for price of 2 deal. Apparently I missed some button in the order process and lo and behold I was not getting the third "free" stopper. Order took almost a month to arrive, so looks like "Irish supply (complete with tricolor)" is really China supply. The long awaited drain solution unfortunately did not fit my Irish drain and during gentle persuasion decided to fall apart. Made out of flimsy plastic and wire mesh these items are way overpriced and not fit for purpose. A complete waste of time and money. I sent my comments to the company but am not holding my breath😏
Thanks for your caring and thoughtful reply, it might be worth stating that all the details you look for are contained in the email I previously sent to you which you somehow overlooked responding to. Maybe it makes a difference when it's public🤔

24. joulukuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Mick,

We’re very sorry to hear about your experience and completely understand how frustrating this must have been. It’s certainly not the kind of experience we want for any of our customers.

While we work with international suppliers to offer a wide range of products that Irish customers love, we take feedback like yours seriously and are reviewing this case internally to help improve our listings, product quality, and ordering process moving forward. We’re committed to making this right. You can choose to:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’ll give your case top priority and ensure it’s handled with care and urgency, making certain you’re fully supported and properly looked after throughout the entire process.

We're a small Irish team and genuinely appreciate your patience. We hope to turn this around for you.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Did not receive my order made 1st week…

Did not receive my order made 1st week December. Two gifts for my Son and my Husband. I have sent many many emails but I still have not received my order. Extremely upset.

7. joulukuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi there,

We’re truly sorry that your order hasn’t arrived, we completely understand how disappointing this must be, especially when the items were meant as gifts for your loved ones.

There are times when emails don’t make it through or end up in spam, and we know how frustrating that can feel, especially if you’ve already been trying to reach us. We really want to help resolve this. Please feel free to:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We'll prioritise your case and make sure you're properly looked after.

We’re a small Irish team, so your patience truly means a lot to us. We hope to make things right and turn this experience around for you.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Never received my order

Never received my order, when contacted customer they never acknowledged my email just stated

'we will update you on the status of your order when we know'

Avoid at all cost

28. marraskuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Declan,

We’re very sorry to hear that you haven’t received your order yet, we completely understand how frustrating that must be. We never want any customer to feel ignored, and we’re sorry if our previous update felt unclear.

Please rest assured that we will get back to you as soon as possible. Our customer support team handles a high volume of queries each day, often resolving well over 150 cases, and we genuinely want to review your experience personally to make things right.

Kind regards,
Siobhan

Saanut 1/5 tähteä

Disaster company

Order #215994.
I ordered from these cowboy's November 20th and never received my order, they say 100% money back guarantee, I've send several messages looking for my money back but no reply from them, an automated message is certainly not a response. DO NOT buy from this site. I could not leave a review without leaving a *

20. marraskuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Cait,

We’re truly sorry for the frustration this situation has caused, it’s not the experience we want any of our customers to have. We completely understand how disappointing it is when an order doesn’t arrive, especially when customs issues are involved.

On some occasions, emails may be missed or filtered into spam, and we understand how frustrating this is, particularly when you’ve been trying to reach us.

We normally resolve over 150 cases a day with great feedback, so we’d really like to take a personal look at your experience and set things right for you.

We’ll be prioritizing your case moving forward and will make sure you’re properly looked after every step of the way, so you can feel confident that this is being handled with the attention and care it deserves.

Thank you for taking the time to share your feedback. We’ll take this into account to help us enhance our service in the future.

Kind regards,
Siobhan

Saanut 1/5 tähteä

No sign of my order or a refund

I sent you an email on the 29th December and still no word back.

I placed an order back at the end of August. My order stopped by customs and I got a letter from them stating that I would not receive it. I have emailed Irish supply and showing proof of the letter and asked them for a refund as I hadn’t received the product. This had still not been resolved and now they will not answer my emails. I definitely wouldn’t recommend this company.

30. elokuuta 2025
Oma-aloitteinen arvostelu
Irish Supply-logo

Vastaus yritykseltä Irish Supply

Hi Elizabeth,

We’re really sorry for the trouble this situation has caused, it’s certainly not what we want our customers to experience. We understand how frustrating it can be when an order is delayed due to customs.

Sometimes emails can be missed or end up in spam, and we completely understand how frustrating that must be, especially when you’ve been trying to get in touch. We genuinely want to make this right. You can either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

Your case will be given top priority, and we’ll make sure you’re fully supported. As a small Irish team, we truly value your patience and hope to make this right for you.

Kind regards,
Siobhan

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin