Invideo Studio Arvostelua 

1 022
•
TrustScore 2/5 tähteä

1,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I like the software, the results were good but the Invideo business model doesn't make sense for anyone wanting to build a YouTube Channel. If you want to add 3-5 videos per week, this is not the tool... Näytä lisää

Saanut 1/5 tähteä

I subscribed to the Plus Plan, which comes with 2,000 credits, expecting to create a decent amount of content. To my absolute shock, the credits didn’t even last for TWO short videos using standard... Näytä lisää

Saanut 1/5 tähteä

Really poor consumes your credits and doesn’t produce anything 2500 credits and still nothing. And you can’t get a refund!! This is a scam!! I understand it’s new technology but not at my exp... Näytä lisää

Saanut 4/5 tähteä

This is a good online platform to create a video. Not much clutter and simple user friendly interface. The interface does take some time to get familiar with and team members are always there to assis... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. ja myös
  3. Verkkomarkkinointipalvelu

Yrityksen kirjoittama

At invideo, our mission is to re-invent video creation and make it accessible to the world. We firmly believe that the future of video creation is in the browser, across devices, collaborative, easy and fun! Currently armed with 5000+ unique designer templates, 9M+ premium media (including iStock), a large audio library for every mood/genre and a lot of customisable features, we are aggressively moving towards our north star metric. Invideo flexible timeline and drag & drop editor further enhance the user journey of making professional videos on the browser. Our 24*7 live customer support service and 26K+ strong Facebook Community further add value to every creator's workflow. Customer feedback is key to the way our product is shaping up everyday. We're only and only building for the end user, who makes videos for a living. With 7M+ users from 195+ countries who have made millions of videos in 100+ foreign languages on InVideo, we look forward to the road ahead.


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 12 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,8

Kaikki arvostelut

(1 022)

127 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

⭐ 1-Star Review for InVideo.io

⭐ 1-Star Review for InVideo.io

I subscribed to InVideo AI expecting a simple way to turn my PowerPoint presentations into narrated videos for teaching. Not even one hour later, I realized it didn’t work as expected — there was no clear way to upload my PPTX as advertised, and the interface was confusing.

I never even used the service beyond completing the demo/free version before subscribing. When I asked for a refund — just minutes after subscribing — support refused and pointed to a rigid “no refund” policy. Instead of helping, they offered credits I didn’t want or need.

For educators or creators looking for a simple tool: test the free version thoroughly before paying. Because once you subscribe, you're stuck — even if the service doesn’t work for you. Very disappointing experience and poor customer-first approach.

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Invideo Studio-logo

Vastaus yritykseltä Invideo Studio

Hello Natelya,

Thank you for taking the time to share your feedback. We apologise for the confusion and frustration you experienced.

After reviewing your account and the conversation with our support team, we'd like to clarify what happened and acknowledge where we fell short.

When you created your video on the Free plan (before subscribing), you used our Script to Video feature. You took the text content from your PowerPoint slides and pasted it as a script, which our AI then turned into a video. You did not upload a PPTX file directly; instead, you shared the script/text content from your slides.

This same workflow is available on both the Free plan and paid plans. The confusion arose because:

You were looking for a way to upload PPTX files directly (which our platform doesn't support)
Our support team initially didn't clarify that you had actually used the Script to Video workflow on the Free plan, not a PowerPoint upload feature

You can absolutely continue using the same Script to Video workflow you used before subscribing:

- Copy the text/script from your PowerPoint slides
- Paste it into invideo
- Add any images or video files you want to include using the "Add files" option that appears after entering your prompt
- Generate your video

This workflow is identical on both Free and paid plans.

Our Mistake:
We made an error during our chat conversation by not immediately checking when your video was created (December 28th, before your subscription). We should have verified this detail sooner and provided clearer guidance about the Script to Video workflow you were already successfully using.

We genuinely regret that this experience was frustrating for you, especially when you're working on creating over 100 videos for educational purposes. That's a significant project, and we understand the time pressure you're under.

If you'd like assistance with understanding how to use the Script to Video workflow more efficiently for your remaining subscription period, our support team is available 24/7 at ai.invideo.io/support.

Thank you for your feedback. It helps us improve our customer support and communication.

Saanut 1/5 tähteä

Avoid Invideo.....Poor Quality Videos

Avoid Invideo at all costs. They provide low quality unusable videos. I observed mixed reviews before subscribing, but thought I would give it a shot. I typed in a script for a short 10-second video with subtitles. The subtitle wording was inaccurate and illegible. I made a request to edit and correct the video, and they wanted more credits to fix their mistake, so I was left with an unusable video.

I then tried to produce a 3-minute video with a full step by step script, and it kept freezing up stating it couldn't complete the request.

I reached out within 7 days requesting a refund, and was told since I created a video, even an unusable one, I didn't qualify for a refund. Don't waste your money on this sub-par company. I'll be using Grok moving forward.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Have to give 1 star to create a review…

Have to give 1 star to create a review but if it wasn't for that it would be -5 star. This platform is, a scam starting of with its pricing 100 use per month if billed at 1 year to try for 1 month the real price is 130 use per month 100 credits lol gone with 3 creations not even 2-3 minutes long and then billing you 25 use for 20 more credits so honest opinion about this site STAY WELL CLEAR OF IT. IT'S A SCAM

2. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I purchased extra credits after having…

I purchased extra credits after having issues generating. I spent $175.00 in credits but only used 75.00 worth. Two weeks later those credits were completely gone. I was told they had expired. Apparently, your credits are reset at the beginning of every subscription renewal and you lose all that you had. So, I had that money stolen from me. I was told that is the same company policy for everyone as if that some how makes it okay. This is a horrible business model. Buyer beware.

20. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

absolute garbage DO NOT USE over priced…

absolute garbage DO NOT USE over priced garbage its just so hit and miss with the quality of videos it makes and 8/10 its unusable which cost YOU money not them they seriously need to be investigated for misuse of conduct.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It simply doesn't work

It simply doesn't work. The selection of footage is dreadful. Signed up for a month and produced 4 videos but ended up having to un-stitch them and complete in another programme as the footage it either selected from stock or generated was either completely wrong or just plain awful. And yes, try and fix and guess what - you run out of paid credits! (time to top up folks and 'upgrade' to yet another tier! This is not ready for paying customers - so don't get stung

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you for the excellent support, Mac.

Mac was extremely helpful and kind throughout the whole process.
He answered all my questions clearly, patiently, and with a very professional attitude.
I truly appreciate the way he handled my concerns and guided me with clarity and respect.
Thank you for the excellent support, Mac.

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Extremely Disappointing Experience with…


Extremely Disappointing Experience with Invideo A Total Waste of Money

I have rarely experienced customer service as poor as invideo . Their AI video tool simply does not work. I created a video that only needed a minor adjustment, but instead the AI completely remade the entire video from scratch. I then had to spend even more money trying to restore the original version without a voiceover, because the synchronization was totally off. Apparently, that’s what 700 DKK gets you in their system.

After spending an additional 300 DKK to fix the issues, the AI ruined the video again – this time the woman in the video didn’t even have a head(!).

At that point, I requested a refund and asked to have my account deleted, because I had received absolutely nothing usable for the 900 DKK I had spent. I was promised a refund, but after 10 days nothing had happened. When I contacted support again, they suddenly refused to refund me at all. They even refused to retrieve the original support ticket, despite it clearly existing in their system.

To make things worse, I was bounced between four different support agents, none of whom bothered to read or follow the previous conversation. All I got was resistance and zero help.

My clear recommendation: Do not! spend money on OpenAI’s video products. The system is unstable, expensive, and the customer service is completely unprofessional. I’ve never felt so misled.

⸻

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ce sont des voleurs

J’ai voulu générer une vidéo pour créer une bande-annonce pour un livre que mon amie a publié.

Elle m’avait préparé un script bien détaillé pour chaque scène, avec le ton, le style, etc.

J’ai passé environ 2 heures avant à tester en version gratuite, puis en version payante à 35 dollars, car le résultat était complètement ignoble. La version payante permet de générer des vidéos et non d’utiliser des banques de vidéos, mais le résultat était tout aussi inexploitable car l’IA a des hallucinations, ne respecte pas le script, fait des personnages différents d'une scène à l'autre etc.

J’ai donc contacté le support pour être remboursé, étant donné que j’avais payé pour rien.

Ils m’ont donné du crédit supplémentaire, mais le crédit ne me servira à rien puisque leur outil ne permet pas d’avoir un rendu qui respecte le script et qui soit un minimum utilisable.

J’ai insisté pour être remboursé.
Ils ne m’ont plus répondu.

Donc ce sont des voleurs. Je ne mets pas souvent d’avis négatifs, car je crois que les entreprises qui sont dans une bonne démarche doivent avoir le droit à l’erreur. Mais dans ce cas, c’est purement et simplement du vol.

16. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Please I hope someone reads this and…

Please I hope someone reads this and saves their money. This is such a scam, there is premium generation mentioned but that is not video minutes like it might seem but instead it allows you to use stock videos. So for the plus subscription it gives you enough credits for one video and it will create it poorly. You might not even be able to finish the one video by the time you finish editing it will already be asking you to add credits. Oh then there is the refund, they basically will not refund you once you have tried anything in the app. Get a chat gpt subscription and it will be so much better for any video generation. PLEASE don't give this awful money grab any more money

17. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

HORRIBLE AND UNFAIR. DO NOT PAY THEM!

I paid for a the cheaper yearly subscription (my first mistake), I made one video and it gobbled up all my credits, so coudln't use it for another month. And the result was horrible. When i asked for a refund - Because i have no intention of using it anymore, i was declined, saying it's against their policy to give a refund. So, i made one video the first day, result was horrible, i couldn't fix it because it took up all my credits, i couldn't make another video because of no credits left, and they won't refund me although i paid for a year in advance. DON'T MAKE MY MISTAKE. Don't pay them anything, it's a cash grab. Horrible experience.

16. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I am pretty shocked to be honest…

I am pretty shocked to be honest considering other good reviews I had seen. I asked it to generate an intro scene via AI and then uploaded original video to edit together. The AI completely ignored 8 clips that I uploaded and its generated clip was completely unusable. I was unable to get it to incorporate my footage no matter what as the generated video was so far off the mark that it couldn't be salvaged.
The credits used amounted to ~100$!!
I immediately wrote to support after it was clear the project wouldn't be salvageable for a refund of fee or credits and after about 5 exchanges of "This is a new technology sometimes it will misfire" I was neither able to get a refund of cash or AI credits.

To not have any refund/ "exchange" when your product completely does not deliver is ridiculous. They would also not review my prompts and provide feedback.

One of the worst dealings I've had with any online service I've ever had.

25. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

My experience with InVideo AI has been…

My experience with InVideo AI has been very disappointing. The platform was hard to use and I spent a lot of time trying to create my avatar with multiple videos. All my credits were used up and the output was garbage. I reached out to support and went through the helpdesk but the answers were not helpful. I never even got to properly use the platform before being charged. This ended up being a waste of money and I am canceling so I do not get charged again. I hope sharing this helps others make an informed choice.

12. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Aplicación malísima para la creación y…

Aplicación malísima para la creación y edición de videos. No la recomiendo. He pagado 150€ para nada, solo me ha dejado crear un video, que tiene personas sin piernas y cosas así, y al volver a crear me quieren volver a cobrar creditos.
Es un robo y una estafa en toda regla.

5. marraskuuta 2025
Oma-aloitteinen arvostelu

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