Horrible place
Horrible place, dirty apartment filled with long black hairs, mold in the bathroom, sticky dirty fridge, uncomfortable dirty couch. We took pictures of the dirt.
And most important:
they discriminate against people with disabilities and therefore bringing a servicedog. For the first time ever, our friend was charged for a servicedog, and she is a worldwide traveller, both in the US and EU. A very rude receptionist told her a dog is a dog! And has absolutely no understanding of the job of a servicedog, and that it is essential for a person with some disabilities to bring a servicedog everywhere! In 2021 a new law was passed in Germany that servicedogs can be brought everywhere in busses, trains, hotels etc - without payment. As in all other western countries!
This hotel does not respect this, and of course we have now filed complaints with Schlichtungsstelle BGG and other organizations for people with disabilities and hope other guests with disabilities will avoid this hotel, now with this review at least they are warned. We will definitely keep spreading the words about this place.
10. heinäkuuta 2024
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