I've been with this company for a few years now and couldn't be more satisfied. Streamlined process and quick delivery of insurance documents. Cost effective and payment plans available. Readily avail... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great online service, relevant questions and list of services to be covered, so your not paying for what you dont need.
Yritys on vastannut
I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
Yritys on vastannut
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Yhteystiedot
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä insurance.com.au
Hi Megan,
Thanks for your review! We're glad our team could provide the support you needed.
Vastaus yritykseltä insurance.com.au
Hi Charity, Thank you for your kind feedback. We aim to make arranging insurance as simple as possible, so it's great to hear this was your experience.
Online application form does not…
Online application form does not explain many options very well . I had to call your office
30. kesäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Mei,
Hi Mei,
Thank you for your feedback. We appreciate you taking the time to share your experience. We are pleased our team was able to answer your questions when you called and that you were able to complete your purchase with us.
Your feedback has been shared with our team as we continue to improve our online application experience.
Vastaus yritykseltä insurance.com.au
Hi Peta,
Thank you for the review. We are glad you had an easy experience with insurance.com.au.
Penalized for following Best Practice
The reason I have given this insurance provider a low score is based on my recent experience.
I have worked as a clinical psychologist for many years in both private practice and local government. Last year, a law firm requested access to the private clinical notes of one of my clients. I advised the firm that, in accordance with best practice, I could only release these documents if I was served with a subpoena.
The law firm responded by threatening to make a formal complaint against me. This caused me considerable stress. I contacted my insurer seeking advice, support, and professional representation, as I expected my insurance would provide guidance in a situation like this. Instead, I was simply told to "wait and see" whether the law firm actually lodged a complaint.
Fortunately, no complaint was ever made. However, when I attempted to renew my policy a few weeks ago, I was informed that my previous enquiry had to be investigated before my eligibility for renewal could be confirmed. This experience brought back the stress I had felt during the original incident. It left me feeling as though I was being penalised simply for seeking advice while carrying out my professional duties and following accepted best practice.
Overall, I do not feel that this insurer has my best interests at heart. Although I have renewed my policy, I did so purely for convenience, as I have unfortunately come to believe that there is little difference between professional indemnity insurers when it comes to supporting their members.
8. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Laura,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We continue to work closely with our insurance partners to streamline the renewal process and improve the experience for our customers.
We would welcome the opportunity to better understand your concerns and review your experience. Please contact our team on 1300 468 730 or support@insurance.com.au so we can discuss this with you further.
Thank you
insurance.com.au Team
Vastaus yritykseltä insurance.com.au
Hi Suet,
Thank you for the review. We are glad to hear you had a quick and easy experience with insurance.com.au.
Vastaus yritykseltä insurance.com.au
Hi Katie,
Thank you for the great review. We are glad to hear your renewal went well.
Rep professional helpful clear
Rep answered my questions clearly, very polite & professional.
7. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Jennifer, Thanks for your review! We're glad our team could provide the support you needed.
Brilliantly followed up
Brilliantly followed up
Reminded me then followed up when I didn’t realise their email was the approved policy, reminding me again via text. Brilliant. Thank you 🙏
14. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi there, Thank you for your wonderful feedback. We're glad our team and communications could help make the process as straightforward as possible. We appreciate your support.
Quick response and thorough follow‑up
Quick response and thorough follow‑up. Clear, professional communication. Appreciate your help, Reign.
7. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Julio,
Thank you for the great review. We are glad Reign was able to provide helpful and professional assistance; that's what we are all about at insurance.com.au.
Vastaus yritykseltä insurance.com.au
Hi Denise,
Thank you for the great review. We are glad you had a quick experience with insurance.com.au, that's what we are all about.
Always helpful and efficient
13. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Maurice,
Thank you for the great review. We are glad you had an efficient experience with insurance.com.au.
Vastaus yritykseltä insurance.com.au
Hi Le, Thank you for the great review. We are glad you had an easy and quick experience with insurance.com.au.
Easy to apply online
Easy to apply online.
Great price and possibility to cover several modalities.
6. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
HI Kristina,
Thank you for the great review. We are glad you had an easy and affordable experience with insurance.com.au.
Quick and thorough response
5. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Tijana,
Thanks for your review! We're glad our team could provide prompt assistance.
Easy navigation for self service
Easy navigation for self service, quick registration. Not a lot of paperwork required, easy to make payments.
11. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Lucretia,
Thank you for your review. We aim to make arranging insurance as simple and convenient as possible, so it's great to hear you found the process easy to navigate.
Vastaus yritykseltä insurance.com.au
Hi Vanessa, Thank you for your feedback. We're pleased to hear you found our information clear and informative.
Vastaus yritykseltä insurance.com.au
Hi Nigel, Thanks for your review! We're glad you found arranging your insurance simple and were able to choose the cover that suited your needs.
Vastaus yritykseltä insurance.com.au
Hi Samantha,
Thank you for your feedback. We're pleased to hear you found the application process quick and easy.
Easy process and free insurance is a…
Easy process and free insurance is a huge help
1. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Amy,
Thanks for your review! We're glad you found the process straightforward and that the complimentary insurance has been helpful.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.