I've been with this company for a few years now and couldn't be more satisfied. Streamlined process and quick delivery of insurance documents. Cost effective and payment plans available. Readily avail... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great online service, relevant questions and list of services to be covered, so your not paying for what you dont need.
Yritys on vastannut
I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
Yritys on vastannut
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Yhteystiedot
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
promptness in replying and asking for…
promptness in replying and asking for for what they need
6. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Agata,
Thank you for your feedback.
Providing clear, timely support is an important part of the service we strive to deliver at insurance.com.au. We're pleased to hear our team was able to assist you.
Very patient
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä insurance.com.au
Hi there,
Thank you for your wonderful feedback.
We are pleased to hear our team has been able to support you over the years and make managing your policy as easy as possible. We appreciate your kind words and ongoing support of insurance.com.au.
Vastaus yritykseltä insurance.com.au
Hi Marielle,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
Easy process and great price
Easy process to complete and competitive pricing meant they were the best pick!
10. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Sarah,
Thank you for your great review. We're pleased to hear that the easy process and competitive pricing made us the right choice for you. We appreciate your support.
Vastaus yritykseltä insurance.com.au
Hi Tony,
Thank you for your great review. We're pleased to hear Winalyn was able to provide the answers and support you needed.
So far all good
3. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Marie-Claire,
Thank you for the review. We are glad to hear you had a good experience with insurance.com.au.
Vastaus yritykseltä insurance.com.au
Hi Rapiporn,
We’re pleased to know we could be there to support you when you needed us. We really appreciate your feedback.
Very helpful assistant
7. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Mary,
Thank you for your review. We’re pleased to hear our team was able to assist you and provide the support you needed. We really appreciate you taking the time to share your feedback.
Very easy to make a insurance
6. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Xuefeng,
Thank you for the great review! We are glad you had an easy experience with insurance.com.au.
The input screen is not very user…
The input screen is not very user friendly. Also, the absence of EFT & Bpay is not acceptable. I had to talk to a customer service officer for several minutes to convince that our company do deal with EFT and Bpay only for payments. we do not use and have Cr or Dr cards in the company name.
6. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Guna,
Thank you for taking the time to share your feedback.
We're sorry to hear the process wasn't as straightforward as expected. We appreciate your comments and will share them with the relevant team as we continue to improve the customer experience.
Quick Response and excellent commitment
Quick Response, attention to details and commitment
4. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi there, Thank you for your review. We are pleased to hear our team delivered a prompt and attentive service.
Fast and efficient
4. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi there,
Thank you for your review. Providing fast and efficient service is something we strive for, so it's great to hear this was your experience.
Little bit of a convoluted process to…
Little bit of a convoluted process to make a notification regarding a potential complaint and having to work through brokers rather than the insurer though I respect you need adequate details. Solicitor was excellent
4. elokuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Eric,
Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to hear the solicitor provided excellent support. Your comments have been noted as we continue to review and improve our processes.
Vastaus yritykseltä insurance.com.au
Hi Cynthia,
Thank you for the great review. We are glad you had a good experience with insurance.com.au.
Difficulty renewing
Difficulty renewing. Too many calls to remind me to renew. My other insurance companies (car, home, health) didn’t ’remind’ me with several call. Like I don’t know it’s due/lapsed! My business is with my professional association. Insurance House and a bi-product of that. I clearly can’t renew with insurance.
And it’s expensive! I would have thought that a partnership with my association would offer a better price. I’ll be looking elsewhere next year
29. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Lydia,
Thank you for taking the time to leave a review.
We are sorry to hear we didn't meet your expectations. Your feedback is important to us, and we'd appreciate the opportunity to better understand your experience. Please contact us on 1300 468 730 or support@insurance.com.au so we can assist you further.
Vastaus yritykseltä insurance.com.au
Hi there,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Vastaus yritykseltä insurance.com.au
Hi Charles, Thank you for your feedback. We're pleased to hear you found the process efficient and appreciate you taking the time to leave a review.
The quote process was simple…
The quote process was simple to understand and thorough for assessing my needs. My insurance documents came through quickly after purchasing.
26. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi there,
Thank you for your review. We are glad you found the quote process straightforward and that your insurance documents arrived quickly. We appreciate you choosing insurance.com.au.
Excellent company
25. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi Vlad,
Thank you for the great review. We are glad to hear you had an excellent experience with insurance.com.au.
A great experience
A great experience. Applying online was really easy and customer service helped me quickly and helpfully with my queries.
31. heinäkuuta 2026
Vastaus yritykseltä insurance.com.au
Hi there,
Thank you for the lovely review. We are glad you had an easy experience online and with our customer service team; that's exactly what we aim for at insurance.com.au.
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