I love this company so much! I’ve used their wash and fold service about 3 or 4 times now. Booking the service is so simple, there is an option to choose same-day collection (depending on the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have searched for years for a service like this in Manhattan. What a find!! With a guest room frequently in use, this laundry company provides streamlined service and delivers pristine pressed linen... Näytä lisää
Yritys on vastannut
Excellent, efficient, top-notch service. Always on time to drop off and collect, extremely reliable with fulfilling all requests whether it’s cleaning or repairs. Great, communicative support team who... Näytä lisää
Yritys on vastannut
Have had an awful experience with the uk service. 3 out of 4 cream/white items came back with black marks all over them (how on earth this wasn’t checked amazes me.) When they tried to rectify the iss... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä ihateironing
Yrityksen kirjoittama
ihateironing is a network of professional dry cleaners offering on demand laundry and dry cleaning services, along with great customer service and convenient collection and delivery times that work around your schedule.
The service is simple - place an order in a matter of seconds, ihateironing will collect and clean your items, returning them washed and pressed less than 24 hours later. Serving the United Kingdom , New York, and New Jersey our flexible collection and delivery slots mean you don't have to deal with restrictive opening times and you can place an order 24/7 online.
Every item we clean is treated with care and respect by our highly experienced team of experts, who provide a world class cleaning service, every time. If you are looking for a dry cleaner near you then look no further than ihateironing.
Customer Support:
Monday to Friday: 7am - 8.30pm
Saturday: 8am - 7pm
Other services from ihateironing:
Yhteystiedot
3Space International House, SW9 7QE, London, Yhdistynyt kuningaskunta
- 020 7060 4939
- info@ihateironing.com
- ihateironing.com
4,2
Hyvä
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not recommend and will never use again
Meant to be an easy, quick experience. They took my clothes and stained my top - I had to fight for them to clean it. The entire process took over a week. In this time, there were multiple issues with picking up and delivering my clothing and I spent so much time on the phone to customer support. They are friendly but ultimately kept making mistakes with my items - which are all precious! I will never use this service again with how long it took me to resolve the issues they caused
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear RK,
We sincerely apologise for the disappointing experience you had with our service. The concerns you have raised fall far short of the quality standards we set for ourselves, and we regret letting you down.
Unfortunately, we have been unable to locate your account based on the information provided. Would you kindly share your order details so that we can investigate the issues raised and work towards a suitable resolution?
Your feedback is invaluable as we continue to identify areas for improvement. We recognise that this experience has affected your confidence in our service, and for that, we are truly sorry.
Best regards,
IHI Customer Care
1 star: Held my clothes hostage over £30 during a bank outage
This was my first time using I Hate Ironing, and it will be my last.
When my order was due, Revolut was down worldwide and my payment couldn't go through. This was a known outage affecting millions of people, nothing to do with me. I offered to pay as soon as the bank was back online. The bill was about £30.
Instead of agreeing to that, they refused to release my clothes (which, as it tends to happen with business attire, I really needed asap) until they had the money. No grace period, no pay-on-delivery.
Any business can have a payment fail on them. What matters is how they treat a customer when it happens. I Hate Ironing showed they won't trust a customer even for a day, so I won't be trusting them with my clothes.
20. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear Antoni,
We are very sorry for the frustration and inconvenience caused by the payment failure and the resulting delay in delivery.
Your feedback is very important to us, and we would appreciate the opportunity to address your concerns. Unfortunately, we have been unable to locate your account. Would you kindly provide your account details so that we can identify your account and personally follow up with you?
We recognise that we have let you down, and for that, we sincerely apologise.
Best regards,
IHI Customer Care
Vastaus yritykseltä ihateironing
Hello Valiollah,
Thank you for your kind words. We're delighted to know that you've been happy with our service. Your satisfaction is our priority.
We appreciate your feedback and look forward to continuing to serve you.
Many thanks,
Saf
IHI Customer Care
Reliable and good quality
Reliable pick up and delivery times. High quality dry cleaning and packaged well.
19. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Nicky,
Thank you for your feedback. It's wonderful to hear that you've been pleased with the reliability of our collection and delivery service, as well as the quality of our dry cleaning and care taken with the packaging of your items.
We really appreciate your support and look forward to serving you again soon.
Kindest regards,
Saf
IHI Customer Care
I am extremely happy
I am extremely happy with Ihate Ironing. They're always on time collecting and returning my laundry. Theres always someone answering my phone calls. When theres been an issue they were quick to resolve it.
17. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Amir,
Thank you for taking the time to share your experience. We are delighted to hear that you are so happy with our service, and that you have found our collections and returns punctual and our team always available by phone.
We are also so glad that any queries were resolved promptly, and we truly appreciate your support. We look forward to welcoming you back soon.
Kind regards,
Saf
IHI Customer Care
Make washing and ironing extremely…
Make washing and ironing extremely simple at a competitive price.
15. lokakuuta 2026
Vastaus yritykseltä ihateironing
Hello Matt,
Thank you for your kind feedback. We are delighted that you have been impressed with the simplicity of our service, as well as our fair value.
Your feedback is very important to us, and we are very grateful for your support. We look forward to seeing you soon on your next laundry day.
Kind regards,
Saf
IHI Customer Care
I love I hate ironing
I love I hate ironing
What a fantastic service !!!! My washing machine broke - dirty clothes everywhere all in a mess.They came the same day I book it and delivred all super clean clothes the very next day and ... clothes where wrapped up in silk paper (: (: very happy customer
16. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Anneli,
Thank you for taking the time to review your experience with our service. We are so glad to hear that we were able to collect your laundry the same day you booked and return it beautifully clean the next day, and that you were pleased with our professional care and presentation.
We are delighted to have helped when you needed it most, and we look forward to welcoming you back whenever you need us next.
Kindest regards,
Saf
IHI Customer Care
The service is amazing
The service is amazing. I landed in the UK over the weekend, arranged for Saturday pickup and Monday drop off. I was worried that team will overpromise and find a reason not to deliver on time…. But I was positively surprised. Delivered promptly on time and ready for my Monday AM meetings. What was supposed to be a one-time fix in July is now months of reliability Ever since, they are my go to trusted laundry/ironing service. Part of my travel and daily routine.
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Ahmed,
Thank you for taking the time to share such kind feedback. We are delighted to hear that your Saturday collection and Monday delivery went smoothly, and that your laundry was returned on time and ready for your Monday morning meetings.
We are so pleased to have earned your confidence and to have become a trusted part of your routine over the last few months. We truly appreciate your continued support and look forward to continuing to provide the convenience you have come to rely on.
With Gratitude,
Saf
IHI Customer Care
The driver claimed to have arrived but was never there
The driver claimed to have arrived, but he was never at the address.
I was waiting in the front window. Received a message and a call in the same time. No one was there.
Called the number. Driver told waited 8 min.
Never arrived
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear Bruno,
We are very sorry for the frustration and inconvenience caused by your collection experience. We understand how disappointing this must have been, and we regret letting you down.
Your feedback is important to us, and we have personally reached out to you to address and resolve your concerns.
Best regards,
IHI Customer Care
Vastaus yritykseltä ihateironing
Hello Anne,
Thank you for your kind feedback. It is wonderful to know that you have been pleased with the speed and high standard of our service. Your satisfaction and convenience are our priorities.
We are so grateful for your support, and we look forward to seeing you soon for your next collection.
Best regards,
Saf
IHI Customer Care
An Excellent Service
Ironing Service - Booking, Collection and Delivery were all good. All the items were delivered in good condition and well packed for transporting.
11. lokakuuta 2026
Vastaus yritykseltä ihateironing
Hello M.A,
Thank you for taking the time to share your feedback. We are so pleased to hear that your experience with our pressing service, from booking and collection to delivery, met your expectations and that you were happy with how your items were returned to you.
We appreciate your support, and we look forward to continuing to serve you, whenever you need us next.
Kind regards,
Saf
IHI Customer Care
Great service as always!
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Giulia,
Thank you for reviewing your experience with us. We are so glad to know that you have consistently received great service.
Your satisfaction is our priority, and we look forward to continuing to serve you.
Best regards,
Saf
IHI Customer Care
Amazing service and very attentive to…
Amazing service and very attentive to whatever is needed. Would highly recommend
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Olivia,
Thank you for taking the time to leave such wonderful feedback. We are so pleased to hear that you found our service amazing and our team attentive to your laundry needs and personal requirements.
We are so grateful to have earned your recommendation, and we look forward to maintaining the standard of service you have come to expect from us.
Kindest regards,
Saf
IHI Customer Care
A really excellent service
A really excellent service. Prompt, reliable, respopnsive and laundry always beautifully packaged for return.
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Sean,
Thank you for taking the time to share such kind feedback. We are delighted to hear that you have found our service prompt, reliable and responsive, and that your laundry is always returned to you beautifully presented.
We truly appreciate your support, and we look forward to welcoming you back soon.
Kind regards,
Saf
IHI Customer Care
Cigaratte smoke smell
I had to stop using IHateIroning as my dry cleaning came back three times smelling like cigarette smoke (I dont smoke, neither anyone in my building), they investigated but there was no cause found. Shame as I enjoyed the service
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear S,
We are very sorry to hear about the issues you have experienced with your orders. This does not reflect the quality standards we set for ourselves, and we take your feedback seriously.
Unfortunately, we have been unable to locate your account using the information provided. Could you kindly share your order details so that our Quality Assurance Manager can personally reach out to you to address these concerns?
Best regards,
IHI Customer Care
Always quick and great service!
9. lokakuuta 2026
Vastaus yritykseltä ihateironing
Hello Sara,
Thank you for your lovely feedback. It’s wonderful to hear that you continue to be pleased with our prompt and reliable service.
We truly appreciate your support and look forward to seeing you soon for your next collection.
Best regards,
Saf
IHI Customer Care
Makes things so simple
Makes things so simple! I request a pick up (a one-hour slot), drop my bag with the concierge and it comes back the next day washed, ironed, if it’s a silk shirt, dry cleaned. I’ve had shoes heeled too. The communication is top notch and everything comes back beautifully wrapped or on hangers. Great service!
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Louise,
Thank you for your kind feedback. We’re so glad to know how much you appreciate the convenience of our service, from our collection and delivery process to the professional care taken with your garments and shoes. It’s also great to know that our communication and presentation have made your experience even better.
We really appreciate your continued support and look forward to maintaining the standard of service you have come to expect.
Kind regards,
Saf
IHI Customer Care
Collected on time at very short notice
Collected on time at very short notice, delivered back as arranged (24 hours later) and did a brilliant job in the meantime. Really appreciate this first class service.
7. lokakuuta 2026
Vastaus yritykseltä ihateironing
Hello,
Thank you for your lovely feedback. We’re delighted to hear that we could accommodate your request at short notice and return your items as arranged. It’s wonderful to know you were pleased with the quality of our work and the service you received.
We truly appreciate your kind feedback and look forward to seeing you soon for your next collection.
Best regards,
Saf
IHI Customer Care
Bad experience
Bad experience. Multiple items are missing, and dress (which was custom tailored) returned damaged. I'm heart broken - I care about my clothes.
6. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear Olivia,
We are deeply sorry for the disappointing experience you have had with our service. The concerns you have raised fall well below the standards we set for ourselves, and we are taking steps to address them.
Your feedback is incredibly important to us, and we want to assure you that we take these matters very seriously. We are in direct contact with you and will continue working closely with you throughout the resolution process to ensure your case is thoroughly investigated and fairly resolved.
We recognise that this experience has significantly affected your confidence in us, and we appreciate your patience whilst we work to put things right.
Best regards,
IHI Customer Care
They lost my clothes. Takes 48h to get a reply.
They lost my clothes. It has been more than I week and it takes me ages to get a reply. Terrible service
28. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear Enrico,
We are very sorry to hear of your recent experience with us. The issues you have raised do not reflect the service standards we set for ourselves, and we truly regret letting you down.
We are personally in touch with you and have processed full compensation for your items. Your feedback is very important to us, and while we remain committed to making the necessary improvements to our service, we recognise that this experience has significantly shaken your trust in us.
We sincerely apologise for the inconvenience and frustration caused, and appreciate your patience whilst we have worked to resolve this matter.
Best regards,
IHI Customer Care
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