Bought a voucher from Wowcher and redeemed it with the company. They sent me a 1st class stamped addressed envelope in which I placed the printout, hair sample in a sealed plastic pouch and retur... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Purchased an Intolerance Test via Livingsocial/Wowcher some time ago. I received documentation from the company (Home to lab), sent back the samples in the envelope provided... and have heard noth... Näytä lisää
I was strangely suprised as how good it was! Despite having to chase my results - they came through immediately, anyone can have an oversight. My results were as expected ! I am gluten intolerant, but... Näytä lisää
Waste of money. Don’t bother. The “scientific results” are useless. In one area told to avoid shellfish, in another told to eat prawns; to avoid rye but eat more wheat and, most importantly, to avoi... Näytä lisää
Yrityksen tiedot
Yhteystiedot
WOWCHER code doesn’t work
Purchased a WOWCHER code to use on the website. The test in purchased isn’t listed so it won’t let me redeem the code. Live chat isn’t working (I’ve tried 4 different platforms) and there is no telephone number or email address, only a postal address. So far I am unable to order my test (that I’ve already paid for) and can’t seem to speak to anyone either
I have been unable to contact them.
I have a voucher to use with Home to Lab and I’m having trouble using it. I am trying to contact them but there’s no email or phone number on their site. It says there’s live chat but there isn’t. I’ve got others to check but it’s just not there.
Heather from customer support was a…
Heather from customer support was a great help. She was able to assist to my needs swiftly and was able to resolve my issues promptly. I would highly recommend this service.
Heather .
Heather .
Very helpful .
Thanks once again .
Simon
Great customer service!
Great customer service!! Heather was a great help!
confused
I was a little confused about how to send my sample and couldn't find the address to send it too, but Jake was very helpful and polite! He gave me all the information I needed very promptly!
Wowcher we’re terrible but Paul from…
Wowcher we’re terrible but Paul from customer service sorted me out and all good
Excellent customer service
Excited to get some results now
Got confused with the process having…
Got confused with the process having ordered through wowcher. Chatting with Jake online was really helpful and he was very polite and quick to respond. Can't comment on results of hair test yet i'm afraid!
I have a problem with the voucher
I have a problem with the voucher . Would not use them again but Paul has been very helpful . Thank you Paul you are the best thing about the voucher
Expert help was on hand
I just ordered, so cannot comment on product but, Paul who helped on live chat got me through the ordering process. I was having difficulty, I think because of the device I was using but I completed the order with an expert on hand. Thank you Paul.
Excellent customer service
Excellent customer service from Paul when I needed support with my order. Thank you!
Great customer service
Great customer service!
I had a problem with the voucher and a person name Jack was really nice and helpful. Thanks again!
Customer service is exceptional!
Customer service is exceptional, especially Paul. Fast, courteous and very knowledgeable. Issue resolved extremely fast.
Helpful and friendly
Paul was really useful and helped me answer my query in next to no time
Was having a problem redeeming my WOWCHER
Was having a problem redeeming my WOWCHER as the the purchase described on the WOWCHER site was not available on the web site.
Heather was very helpful and helped me redeem against a different product description but seems to be more tests, so can’t complain. I just hope that the test results are more accurate.
Quick help
Heather was very helpful and sorted my problem within minutes, thankyou
Amazing service
Amazing service, Paul was very helpful and all went smoothly. I will be back 100% for more orders
Great help on live chat
Great help on live chat, helped me work out what to do with my details
First class service
Always a bit hesitant about these sites, but I found the service to be first class especially the Chat line which was immediate and always very helpful. Will use again in the near future and also recommend friends and family
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








