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Homefeeling Arvostelua 71

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TrustScore 4/5 tähteä

4,1

Kodinkonemyymälä
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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Recently (Jul2025) bought 2 Willow under-counter wine coolers. So far very pleased: good value and seems to keep well to the chosen temperature. Would have awarded 5stars but fitting the bottles int... Näytä lisää

Saanut 4/5 tähteä

In my very brief interaction with Homefeeling, I have no complaints as it was all completed online. Following delivery, I can say that it is an excellent item. Delivery time was outstanding - 2 days... Näytä lisää

Saanut 5/5 tähteä

I was looking for a small silver fridge-freezer. I looked at most brands from Smeg to Russell Hobbs but settled on this product due to its size. I do not know the Willow brand but it comes with a two... Näytä lisää

Saanut 5/5 tähteä

Having originally ordered my fridge freezer through Amazon, not only did they mess me about but cancelled my order which was the opposite of my wishes . Went direct to Home Feeling - what a difference... Näytä lisää

Yrityksen tiedot

  1. Kodinkonemyymälä
  2. Elektroniikkaliike
  3. Keittiösuunnittelija
  4. Keittiötarvikkeet
  5. Kylmälaitteet
  6. Pyykinpesukoneet ja kuivausrummut

Yrityksen kirjoittama

OUR PROMISE TO YOU Everything we sell, we are proud to offer and would happily buy for our own homes (and often do). We shall always be as friendly, open and helpful, as we can. We work hard to provide a selection made up entirely of good, reliable products from reputable manufacturers, so you only have to worry about which ones are right for your needs, budget and style. First established as a family wholesale business in 2012, the Home Feeling team has earned a solid reputation amongst suppliers and customers for being dependable and for keeping our promises. We all work together at our Lichfield HQ & warehouse in the Midlands. We have a great mixture of young people (many of whom are setting up home themselves) and older hands with valuable experience in customer service. When necessary, all of us have the rare advantage of being able to call on the expertise of our in-house team of experienced electrical engineers. So, if and when you do have a query, we should be able to answer it. In fact, if you would like to ask something about our products, or about choosing electrical appliances in general, now, you can do so, here. • Free and fast delivery, working with the best couriers • Unbeatable prices across the board • Carefully chosen range of stylish premium products and reliable budget items • 30 day no-quibble guarantee • Helpful, friendly customer service from our in-house, on-site team. • Caring, family run company • Warehouses full of stock, ready to dispatch. MT 13/1/23 14580 Home Feeling Page 2 of 2 Want to make any space, your place? Forget the style gurus! Whether you expect to be in your current home for a few months or a few decades, you’ll want to make it feel like home. You might think that starts with decorating and furniture. But our surveys show that, for most of us, getting that home feeling starts with comfort, cleanliness and hot cooked food. Scatter cushions and putting ‘LOVE’ in big letters on the wall, don’t get much of a look-in. This feedback reminds us at Home Feeling, just how important it is that the stuff we sell, works well, year after year. When your budget allows, it should look great, too - and have some of the extras you usually only get with mega-pricey premium brands. Our range isn’t the biggest, because we don’t see much point in offering, say, 36 same-size white chest freezers. A choice of two or three within our budget is, for most of us, ample. Send us your photos and feedback We love feedback from our customers. It helps us to keep our support services and our buying choices, as good as they can be. So please, no matter how shy or proud you are of your place, send us a pic of what your new appliance looks like, now it’s in your home. Tell us how easy or hard to was to order, take delivery and set up. It all helps us to help you, make any space, your place. You can send your photos and feedback here.

Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

71 arvostelua

5 tähteä
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Saanut 1/5 tähteä

Chaotic delivery and shoddy customer service

Shoddy service. Large freezer arrived a day after they said it would. No timely communication about the change - received a text the day before stating the date and on the morning. Waited in all day (having taken time off work) and it was only when I called in the afternon I was told it would be the next day. Then told it would be 6pm next day. Ended up being 10am the next day. Chaotic. Made worse after I emailed and the customer rep accused me of refusing the original delivery and making this up despite the existence of text message evidence!

2. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A totally trusted supplier

Having read all the customer reviews I recently bought a small upright freezer which seemed to very good value it arrived within two days and I was immediately impressed with the quality considering the price I paid however on closer inspection I noticed a small dent in the front panel, I contacted Homefeeling who immediately apologised and offered a replacement or a partial refund which I accepted and within hours I received confirmation that the refund had been issued. A great company to deal with and having recently had dealings with a couple of large and well known retailers who spent a lot of time and effort evading their responsibility this has restored my faith and I will certainly be using this company in future.

10. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good Customer care

Customer care team were polite, helpful and responded to emails. Ordering process was simple and email conformations were timely and relevant.

28. elokuuta 2025
Saanut 4/5 tähteä

Overall a great wine cooler

Recently (Jul2025) bought 2 Willow under-counter wine coolers. So far very pleased: good value and seems to keep well to the chosen temperature.
Would have awarded 5stars but fitting the bottles into the sliding beech trays is not as easy as one would like. Also, the capacity of 52 bottles is a little optimistic, especially with champagne bottles.

27. heinäkuuta 2025
Saanut 3/5 tähteä

Ordered Microwave

Ordered Microwave, came earlier then expected which was really pleasing but found out it was too small, so arranged return through Amazon which was quite easy .
Problems started via Evri when they did not up date their system, it took two weeks from dropping the microwave off at the shop to sending it back, so I can get my refund which is going to be another week
Also I have noticed this company don’t look at their Amazon account every often , messages do not get answered which caused a delay in processing my refund which I had to chase.

1. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Neat wine/can drinks cooler

Neat wine/can drinks cooler, fits well under a work top, very quiet, easy to open door, however most importantly it has made space in the fridge which was taken up with bottles etc! Nice product.

2. heinäkuuta 2025
Saanut 5/5 tähteä

Outstanding service. I bought a drinks fridge -Willow 98ltr…

I bought a drinks fridge -Willow 98ltr - from Homefeeling. The whole experience from the moment of purchase was excellent. Email communication at every stage was prompt and precise, the delivery was with a company called Furdeco. They continually updated their delivery information and timings to keep us informed. The courier was at pains to make sure he had put the item in the right room for us, so polite and helpful.
On unpacking we found some damage and emailed Home Feeling. They offered us a discount or replacement and we asked for the replacement. They have arranged a drop off and collection straight away.
We are so pleased with a) the quality of the product and b) the quality of the service that we have ordered another for our son.

1. heinäkuuta 2025
Oma-aloitteinen arvostelu

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