Homefans Arvostelua 

We attended the Charlton Athletic experience last Saturday with local host Jayne and her boys and nephew and it was an out of this world experience.

From a local breakfast at the Valley Cafe listening to anecdotes and the history of the club, to getting some nice pints at the Royal Oak Pub and then heading to the Club Shop and the ground. Jayne was out of this world and her family made the experience even more fulfilling.

Amazing seats and view at the ground. Couldn’t recommend enough - the game got canceled unfortunately for a fan passing away at the ground (RIP) , but we were so grateful and amazed at the experience that will want to take part when we’re back.

Kudos to Jayne and her family! Thank you Homefans!

Gabriel was the best guide you could imagine. After solving our Face ID problems, he showed us the great pre-game atmosphere. I also really enjoyed our conversation during the game, and afterwards he took us to a quiet place to order an Uber.

My husband and me attended the Galatasaray Experience and it was amazing! Our local host OG assisted us with the whole ticket and passolig process , he was super helpful for anything we needed and the pre-match was amazing. My husband was over the moon with the experience. Thank you Homefans!

Just been to see Galatasaray v Göztepe with home fans representative Arif, what a fantastic guy, dealt with all our issues with a calm professional air.
We were initially taken through Istanbul, treated to the joy of where the home fans gather before the game, a kebab then to the stadium.
He organised all Passo cards and tickets at the stadium, can’t recommend enough..

Cheers Arif and home fans

I did the Napoli v Genoa game on 5/10/2025. I had heard that tickets would be quite tough to get so decided to use Homefans.

I was added to a a group chat 1 week before the game. Tickets were sent to me the Friday before the game.

Meet up was punctual. Went to the Maradona Murals first before heading to the ground. The train to the stadium was included as well as a drink.

Took us to our gate and got in fine. Loved the game and stadium and would use homefans again for other experiences.

The host had advised us if we had any issues at all that we could contact them and they would assist. I didn't need to use that service as everything was smooth sailing in Naples.

11 day Argentina package.
(19th September)

The overall experience was ok.
If I was to know what was to come and give others advice. I would say to not book this trip. The quality of the product doe not match the amount of money spent.

Book the river and boca games but book your own accommodation, you won't miss out on anything homefans tell you your getting.

I will start with the
accommodation homefans booked for us.
When first enquiring about the Argentina football
package we were shown was a bit of a dream what turned out to be nothing like we were told.

For an experience you’ve waited for 15 years to only be ok is very disappointing.

The accommodation we were showed wasn't the one they actually booked for us. I have proof of the conversation where they sent me a link to this very bright 2 room apartment with two beds in one room and a living room with a kitchen and sofa with a tv.
When first enquiring about the Argentina football
package we were shown was a bit of a dream what turned out to be nothing like we were shown.
The bathroom was dirty with Mold on the ceiling, with rust in a very decaying bath. The floors were dirty. Then the beds were single beds with very well used mattress.
We was told a time we could check in and that was 2pm but on arrival we was told it was actually 3pm by a slightly aggressive rude member of staff who clearly had zero customer service.

Next I want to say about the organisation.
Before the match's I was added to an experience group chat for that game, but my friend who came with me on my booking was never added.
This was even the case after I had asked for Adam to be invited in on multiple occasions. This might be a small thing to some people but for me and my friend it was a big deal. For starters I sometimes struggle to read that did end up in confusion to the Hurracan game where it said about a taxi and meeting point. Me having dyslexia read it as we need to be at a meeting point to get a taxi.
Not a taxi was taking us to a meeting point. Then led to us getting our own taxi and wasting money.
The other thing was with Adam not being in the groups we were worried about him not having a ticket, so that coursed unnecessary panic on what was meant to be a great experience. When telling the host about our concerns it was kinda laughed off like it wasn't a big deal.

Next on our options. We had booked this 11 day trip with games not confirmed. But they did give us the flexibility to pick the week closer the time. (Around 8 months before ) to make sure we were guaranteed a Boca home game and a River game. On this trip we were told about tours that were included and 3 games. The 3rd game was said likely to be a San Lorenzo game. But poor organisation we didn't get an itinerary until 2 weeks before we flew out. I did ask multiple times but felt like I got fobbed off everytime. Like I said this was meant to be a trip of a life time but felt like was a constant stress.

On the activity and matches.
Once we finally found out what we was doing it was very disappointing to see there was a lack of activities, when sold an 11 day experience to be told we only had experiences on 5 out of those 10 days. We were given to option of more activities but at a highly increased cost from home fans. We had the Boca and River game, but no San Lorenzo game. It was a Hurricane game on the first night, we wer given no times for and as it turned out this would've been difficult to attend as we booked flights to get us there on the Friday with no instructions on timings and the meet up would have been day time the same time we would have been checking in to our hotel.
We wouldn't have know we We wouldn't have know we were missing the game due to only seeing the itinerary 2 weeks before. We were ok with this until we spoke to other people in the group to find out everyone else got the San Lorenzo game included as well. At this point we were done with Homefans. We ended up booking the San Lorenzo game with a different company who offered it us for a lot cheaper price.

While we were there all homefans tried to do was sell us things, constantly messaging about different games with absolutely eye watering prices. One game that was €240 each.
For the tours we were told about they weren't actually included, it was just another add-on apparently.

We were booked to go for a big group meal, but after an exchange of messages
between my friend and a host we didn't feel very welcomed.
These messages were about my friend asking about why he wasn't getting invited to group WhatsApp chat and felt very confrontational when he had the reply "we will chat at the meal"
We both felt this was a simple conversation turned very sour.

This is my review

We arrived on 19/09/2025, and up to two weeks before the trip we were told we’d be staying at a completely different hotel than the one originally advertised. When we checked in, the receptionist was unfriendly, and the room itself was in poor condition. It was dirty (we took photos), the bathroom ceiling was covered in mold, the bath was rusty, and the showerhead was eroding. The hot water lasted only five minutes before cutting off, and then we had to wait an hour before we could get another five minutes of hot water.

We had paid for the San Lorenzo, Boca, and River Plate games, but upon arrival we noticed on the itinerary that we were actually down for the Huracán match, which we never requested. The Huracán experience itself wasn’t great—while the host was welcoming, it felt uncomfortable when she asked to take photos with us after Huracán lost, as the locals were staring at us. After the match, she simply split us into two taxis and sent us back with no real sense of a “matchday experience.”

Another big issue was the pricing. Homefans consistently tried to sell experiences for far more than they actually cost if booked directly. For example, they charged £60 for a Boca stadium and museum tour, but if you just turned up at the stadium, it was only £17. Likewise, they tried to sell San Lorenzo tickets for £100, while we got them for a fraction of that price through Pibe de Barrio—who, by the way, were excellent hosts and gave us a genuine matchday experience rather than just dropping us at the stadium.

There was also a lot of confusion with communication. I wasn’t added to the WhatsApp group for matchday tickets, which caused unnecessary stress as I wasn’t sure if I even had a ticket. It was only at the very last match, when facial recognition was required, that I was finally added.

We had also booked the asado, but skipped it as one of us was unwell. The Homefans host tried to confront me about my earlier feedback on the WhatsApp confusion during that time, which I felt was inappropriate as I had already explained everything over message.

Now for the positive: the Boca and River games with our host, Chan. He was absolutely fantastic—friendly, attentive, and genuinely went above and beyond. He made sure to talk with everyone individually, helped with photos, and was patient if anyone wanted to stop at the shop. He really made the experience special.

Honestly, if it weren’t for Chan, the whole trip would have felt like a complete waste of money.

My advice to anyone considering this trip:

• Book your own hotel. Homefans promise one thing but deliver another.
• Use Homefans only for Boca and River matches, specifically with Chan as the host.
• For everything else—stadium tours, other games, and experiences—check the clubs’ official channels or Twitter, or look into Pibe de Barrio, who offer better value and a more authentic experience.

Nowhere near accepted. I booked a experience to watch the Vienna derby. The match got rescheduled from Saturday to Sunday before I made the booking, I contacted both the host and homefans. Homefans answered that the experience will take place on the Sunday while I got no response from the host himself. Fast forward 4 weeks and only 4 days before the match and the host contacts me saying the game got rescheduled and he can't make it to the game so he has to cancel it.

I got refunded but will still loose all the money on flights and hotell because the game is already sold out and its impossible to get hands on tickets only with 4 days before kick off.

Book from Homefans if you want the risk of the host to cancel the experience with only a few days prior....

Everything was perfect. Security, punctuality, experience, availability. Chan was a wonderful guide during the all process

I joined 3 matches, Boca and River in Buenos Aires, Rosario central in Rosario. Homefans organized perfectly, make me having a wonderful experience in Argentina! You feel really like they said: don’t worry anything just enjoy the match.

Chan was great. Made it easy for us. Met us before the game for a beer and gave us good instructions for the Staduim. Great atmosphere and loved all the chanting. Ben

Chan was such a great person. He guided us thru the crowded fans in the stadium. Definitely coming back

Went to a river plate game with Chan, awesome experience and atmosphere and pretty well set up and run for you to enjoy

Gonzalo was an awesome host… he made all our family feel included and safe at all times… he organised transport from our hotel to take us to a pub where we all met up and then walked 15 mins to the stadium with other fans. The box seats are in an excellent position at the Bocca Junior stadium and there’s clean toilets and refreshments available right by them … a night to remember for sure! Do it! ⚽️

Very great experience!And very kindly host. It's a memory that will last a lifetime

Attending a game with my son at La Bombonera was a great experience which will be challenging to surpass. Our host Agustin was great, communicating with us prior to meeting, during the pre match stop at a nice restaurant near La Bombonera, and after the match. Overall it is a football pilgrimage that every serious fan of the sport should do at least once.

Went to see Boca v Racing with homefans. Incredible experience. You simply have to see a game in the Bombonera if you are in Buenos Aires. I have never witnessed an atmosphere like it. Chan was a great as our guide for the tour, and the whole experience went smoothly from start to finish.

Our tour was absolutely excellent, thanks to the wonderful tour guide Roberto. It ended up just being the three of us, two adults and my son who absolutely loved it. Roberto is so friendly and personable considerate and has the most incredible knowledge and facts that he shares with you along the way. He has a great sense of humour as well and tailored some of the history and facts for our 10-year-old son as well which was just perfect. We spent about three or four hours with Roberto in the end. Paul rounded off with a fantastic espresso. he knows so many people about town which just makes it even more enjoyable. The Maradona murals are brilliant. You really feel like you’ve seen so many parts of the city On this tour. We only had 48 hours in Naples that have been shown so many things on this tour we can revisit in the future. Thank you Roberto for everything we will certainly be booking you again and will be sharing details with all of our friends and family. Grazie!!! 🙏❤️💚🤍

Thumbs up in Rio de Janeiro... Went to a Flamengo-game with Fabio and a Vasco-game with Pedro and I had a sensational time at both games. The hosts are professional, knowledgeable, social and takes care of you while you are there. Great time, just do it....