Homefans Arvostelua 

253
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I done the Argentina experience with home fans and it was the trip of a lifetime everything was dealt with by them from accommodation to tickets to extra curricular activities I then went on to Brazil... Näytä lisää

Saanut 5/5 tähteä

Guided Corinthians football in Sao Paulo with Rafael. I booked last minute and he reached out quickly and was extremely responsive to get my ticket and information verified through the fairly complex... Näytä lisää

Saanut 5/5 tähteä

Booked for Colo Colo game in Santiago. Amazing game day experience. Leo was amazing host stopped for beer before the game and even arranged for ride back to hotel. If your on the fence about booking... Näytä lisää

Saanut 2/5 tähteä

We went to Velez Sarsfield to a Copa Libertadores game v Penarol last year 1) Meeting location changed on arrival at meeting point due to extra security so a 20 mins walk to new location 2) Once... Näytä lisää

Yrityksen tiedot

  1. Online-markkinapaikka
  2. Matkatoimisto

Yrityksen kirjoittama

Homefans is a global marketplace for unforgettable sports travel experiences. From football derbies in Buenos Aires to matchdays in Istanbul, we connect travellers with passionate local hosts who bring the game – and the city – to life.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

253 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 60 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(253)

41 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Pedro was the perfect host

Pedro was the perfect host -- amiable, enthusiastic, informative, communicative, and organized. Experiencing the passion and joy of the Corinthians fans with him was an exhilirating and memorable afternoon. I can't recommend Pedro and Corinthians football any more highly!

1. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant Buenos Aires trip

Brilliant. Had a perfect trip. Did 4 games all good days out organised perfectly. Boca and River Plate games were unbelievable atmospheres. Good central apartment, and Mariano and his staff all very helpful. Recommend using this company. Argentine football is fantastic.

21. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Experience When Traveling

I'm sad that I didn't learn about Homefans during all my previous years of traveling, I just discovered about them this year.
They have been the best experiences when traveling. The guides are great, the people you meet are great, and the games are absolutely wild. Every time I'm in a new country now, I will check to see if Homefans has a presence there. Everything is great.

25. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing

Amazing! Absolutely brilliant! The best experience ever! Mariano Sala, Nacho Campoo, Andrea.,thank you so much for everything! Extremely helpful, caring and kind guys!
Strongly recommended!
Bocato death 💛💙

21. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Superclassico 24

Great experience
Mariano was a top host.
Went to three games including superclassico without any problems.
Argentina is a beautiful country and the people were friendly.
Food was good.
Apartment was nice.
Overall an unforgettable experience.
Would gladly use Homefans again.

21. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Superclassico Sept 34

Excellent trip. Good organisation. Great guides who helped us to and from the football matches The hotel was very nice.
Overall I would recommend travelling with Home fans and will use again sometime in the future.

21. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I went to see River Plate vs Newells…

I went to see River Plate vs Newells Old Boys. My guide Ramiro was very professional, laid everything out , what to expect, Had a worse case scenario options laid out (which werent needed but still) and even spoke English.

25. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Spurs vs City

Fuimos al ultimo partido de la temporada en el estadio de los Spurs versus el City. Homefans hizo que la experiencia fuera superior y diferente a solo ir a ver el partido.

14. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Excellent overall, but improvements needed

There is no question that Homefans absolutely nailed the main aspects of the two capitals trip to Buenos Aires and Montevideo. There were no issues with our hotels, the transfers, and ferry tickets to and from Uruguay. Overall, we had a brilliant time and all of the hosts were excellent. A special mention has to go to Liber, who was an incredible host in Montevideo, taking us to a lovely lunch and a guided tour of the Estadio Centenario, which he delivered himself. However there were certain aspects of the matchday experiences which weren't met, and I suspect this is down to a lack of communication between the hosts and Homefans themselves. For the Independiente matchday experience (purchased as an additional extra for 260 Euros for the two of us), my dad and I were promised seats in the long side of the ground, but were seated somewhere else with an obstructed view of the scoreboard. We were also told that food was included, which was something we had to purchase ourselves. (costing roughly another £30). The Boca Juniors matchday experience was also soured as we were promised an authentic pre-match experience. What actually materialised was in excess of an hour-long wait at a convenience store, devoid of any pre-match atmosphere, where we waited to be separately taken to the vicinity of the stadium. We then had to make our own way into the ground past two security checks and meet our transportation back, when we thought we'd all be sat together. This left us both feeling extremely disappointed. I would book with Homefans again, but do feel that certain descriptions in some of the matchday experiences need to be reviewed. Hence the four and not five-star rating.

5. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Futbol/soccer match in Rio

I went to a futbol/soccer match in Rio. The experience as well as my local guide Luiz were great. A truly authentic and fun Brazilian experience. If you are a sports fan and in Brazil I definitely recommend attending a soccer match.

25. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Prague experience

We had originally scheduled a tour of the Prague grounds but unfortunately they weren’t open for tours on the day we’d arranged. Our host Michal said we could reschedule but due to our itinerary this wasn’t possible and he very kindly offered us a tour of Prague which took in the old town and all of its sites over the Charles bridge to the Lennon wall and was pointing out landmarks along the way. We were taken to staropramen brewery tour and had a few beer samples before finishing at the castle. Michal was extremely knowledgeable very good company and very helpful he went well over time with us and nothing was too much trouble. If you’re fortunate enough to go on any trips with this young man you’re in for a treat.

15. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Napoli Trip!

I was part of the Napoli trip experience. My god! such an atmosphere!
Wonderful stadium, Roberto really made the eve very special. His knowledege and passion about Napoli is really amazing! And regarding the trip, it was really good handled by the Homefans team, nothing to say about it. I enjoyed it A LOT with my son, definitely will come back to Italy to see another game.

12. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

San Siro stadium and match experience

We were met by Davide outside the ground and he was fantastic at taking us round the perimeter of the San Siro stadium, explaining the history of not only the stadium but also the Italian game of football and the local teams history.
Davide explained everything we needed to know about our time spent in the stadium too.
He took us to one of the food stalls outside the stadium and we shared some lagers which was really nice. This was a perfect start to the evening and put a huge smile on both mine and my husbands face.
Booking was simple and although we chased a few times for the local contact to confirm a few things, it all went as expected. Thanks homefans - my husband is now wanting to plan the next trip and I am not sure of this is a good or bad thing 🤣🤣

22. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Argentina with Homefans

We just took part in a trip in Argentina and it was incredible. The organization, the warmth of our hosts and Homefans team members, the amazing cultural and sports experience we enjoyed there.

Couldn't recommend it more - join a trip or experience on Homefans

6. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Like to move the goalposts

Quite disappointed with HomeFans as a business. We booked the Ultimate SuperClasico package. When you book they send you a list and itinerary of what the offer, 4 star hotel, welcome meal between fans, tickets to a different match. In reality they moved the goalposts multiple times. We were meant to stay in a Novotel, so we planned everything around that location, we asked for two rooms and they charged us an additional £400 for it. Two days before arrival they tell us we’re staying in a top rentals apartment instead. Now the total cost of our stay, if booked seperately, wouldn’t have been £400 plus the rooms were around £80 a night cheaper! Quite misleading. They assured us it was a better place to stay but no pool, no bar, no info until day 3 that breakfast requires coupons and is in a different building doesn’t quite stack up.

They then offered us the San Lorenzo game but in the morning tell us there’s an issue with tickets and policing (which turns out to be a lie) and offered us tickets to a different match scheduled for later in the day. They also tried to offer us tickets for a 3rd match for €120 each which we managed to get ourselves for €18.40. I get there needs to be a markup but that’s ridiculous.

The day of the Boca game was a bit disorganised also. We sat in a van for over an hour whilst our guide/host went to collect tickets. Why couldn’t that have been done prior or drop us off to get some food/drink while he does it?

Each of the games we went to were absolutely incredible and likely wouldn’t have ever seen Boca vs River at La Bombonera without them which is why I gave them a 3 star but all in all they now seem to value profit over the people who got them to be the size they now are. Next years trip is a 3 star hotel, no transfers (optional extra) along with no breakfast included (optional extra) yet the same cost as this year!

I wouldn’t be rushing back to use them again after the way they’ve ripped us off.

1. lokakuuta 2023
Oma-aloitteinen arvostelu
Homefans-logo

Vastaus yritykseltä Homefans

Hi Reece,

We view all the feedback we receive here at Homefans as constructive, as it’s feedback like yours which helps us to continually improve everything we do and experiences and tours available on our platform.

As the subject of your review says: Argentina is constantly moving goal posts as a country in general and Homefans have to deal with this as well. You don’t notice that as a traveller, but the local team in Argentina is dealing with it all the time, every week.

We are, however, disappointed to see that unlike the other travellers who went on the same trip rated this specific trip highly, your trip did not completely live up to your expectations. We can assure you the local team has done their absolute best to make things go as smoothly as possible for the biggest derby in the world.

We’d also like to point out that Homefans is not a ticket re-seller. We offer travellers extra options for match day experiences led by locals on our marketplace. These match day experiences are much more than just a ticket.

For those that would like to obtain a ticket only as you highlighted, we are absolutely fine with that, but Homefans doesn’t set the prices for the curated match day experiences, it’s the locals.

You have also had an upgrade in accommodation during your stay as you paid for in comparison with other travellers. Same with San Lorenzo as the club had a difficult situation that weekend, you still went there with help of the team unlike other travellers who opted for another experience.

We value our customers and strive to provide excellent service. Please don't hesitate to contact us by email should you wish to discuss this matter further.

All the best,

Team Homefans

Saanut 5/5 tähteä

Superb customerservice

We had booked and payed for 6 tickets for River Plate in november.

Unfortunately the game will not take place when we are are there, this was prromtly informed and good alternatives were offeret. We endes up asking for, a refund and this was recieved within 2 days.

Top ndtch customerservice and very trustworthy.

Top of the class and will definetly use homefans next time possible

10. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

7 out of 5 stars !

I am a Glasgow Rangers fan and travelled to Buenos Aires to see boca juniors match, unfortunately the game got moved to the day before the previous date meaning I couldn’t make it. Home fans were so very supportive of this offering me a full refund or tickets to other games and refund whatever the difference turned out to be. I ended up attending both a San Lorenzo game and a vellez Sarsfeild match and honestly don’t have one bad thing to say about the experiences, we would meet up with Ramiro ( the guide ) in a location he gave us before the match for a few beers and food which was covered by the company and talk all things football. Ramiro would then make sure of your safety whilst travelling from the pub to match and talk all things football ( which he is very knowledgeable about ). After the match he makes sure use all get into a safe taxi and on route to your hotel which is once again paid for by the company. Ramiro really made my experience wonderful and wanting to go back ASAP. If I could have picked 7 stars out of 5 I would have without a doubt. Great experience, even better guy and great company! Me and Ramiro still even still keep in touch!

12. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommend

A very professional company, it was an amazing experience booking through them, communication with them was extremely easy and without any stress. Highly recommend!

7. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommended

We did the Superclasico experience, From the minute we landed to minute we left Homefans looked after us with the highest organisation
Nothing was too much trouble and they were happy to help with experiences outside of the games
The local guides were excellent and the trip coordinator Valantin made everything run like clockwork
We'll definitely be using them again

11. syyskuuta 2022
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin