Holmes Place Arvostelua 153

Holmes Place Berlin-Schlossstr.
Völlig überteuert- Abzocke
1. Von 6 Monaten funktioniert der Fahrstuhl 5 Monate nicht, wird repariert geht kurz danach wieder kaputt
2. Es kann nicht gelüftet werden, weder auf der Trainingsfläche noch in den separaten Trainingsräumen. Die Fensterfront, auf die die Sonne den ganzen Tag draufknallt, kann auch nicht abgedunkelt werden…Training im Gewächshaus ohne Pflanzen, die noch für bessere Luft sorgen würden
3. Seit einem Jahr sind die Hälfte der Duschen bei den Männern durchgehend und 2, manchmal 3 bei den Frauen kaputt.
4. Das Schwimmbad ist auf den ersten Blick sehr schön, nur wird es selten gereinigt, das Papiertaschentuch von letzter Woche schwimmt immer noch inzwischen in kleinen stücken durchs Bad.
5. Die Geräte sind veraltet einige sind kaputt, das interessiert aber niemanden.
6. Das Personal ist oft dumm dreist, dumm frech. Einige sind noch bemüht, aber dumme Sprüche sind die Regel.
7. Auch in der Frauenumkleide, -dusche und –klo putzt oft ein Mann.
8. Ab 17.00 ist das Studio völlig überfüllt.
9. Matten werden nie gereinigt, mensch sollte sich seine eigene mitbringen z.B. Yoga wird barfuß drauf gemacht. Es ist wirklich eklig. Auch im Ruheraum liegen Leute nackt ohne ein Handtusch o.ä. drunter zu legen auf den Betten…brrr
10. Der Vinyasa yoga-Trainer unter der Woche hat weder Ahnung von Yoga noch weiß er was eine Vinyasa überhaupt ist. Inzwischen unterrichtet er wohl Di bis Fr. jetzt weiß ich auch warum man sich beim Yoga die Knochen kaputt machen kann. Eine bodenlose Frechheit.
11. Viele sind sauer, ich glaub aus Frust werden Müll und Handtücher rumgeschmissen und (Klein-)Geräte verschwinden.
12. Geklaut wird alles was nicht niet-und nagelfest ist. Ich war in der Sauna und meine Edel-Wasserflasche stand davor, wie der Kulturbeutel einer anderen Frau. Als wir rauskamen war beides weg.

Ate agora tudo correu bem no HP de Coimbra.
Adoro o ambiente e é bem frequentado. Vale a pena face a outras opçoes.

I am reviewing Holmes Place (HP) Portugal (see also portuguese version after the english one).

During my registration they are very friendly and it is all facilities and flexibility.
I was told that I could use all HP clubs and the person who talk to me even asked me where I lived and when I told him the place, she said that I could even go swimming in the pool at the Cascais Club. She told me to ask the front desk for a free pass for that purpose and that's what I did and they gave me an HP Free Pass. After 3 months the Club Oeiras SPA was in maintenance for 1 week and then I resolves for the first time to experience the Cascais club. I arrive and see that I had to pay the parking, which if I go for 2 days a month would imply an increase in the monthly rate of about 10%. I went to the reception of this club and asked if it was correct, because when I had registered I had not been notified of anything. They confirmed that it is so. Then I asked for the Complaint Book. Came the manager and tried to sensitize me that the parking was only for those who signed up for that club and that they had few seats and more "sales talk". I made the complaint and walked away. On the way home, I get a call from the manager of the Oeiras club where I am registered, to let me know that I could not even go to the Cascais Club. We scheduled a meeting for the next day. When I arrived it was also present the person who had sale my registration. After denying everything she promised before and because I do not have patience for this kind of people, I proposed that since I had been tricked, I would settle things and stop being a member of HP without penalty for loyalty. I was told by the manager that for this reason it would be very difficult, if not even impossible such happen. I was still told by the manager of the Oeiras club that the club in Cascais was of another level and therefore more expensive !!!! Good publicity for his club. He do not even realize that the problem on my part is not money but rather be deceived. I asked for the book of complaints and denounced the misleading practice of hounding customers during enrollment. Almost a month has passed on these two complaints and I have not received any communication from HP.
So whoever plans to sign up for HP ask all these questions related to parking and use of other clubs and several times because they are never clear on the subject. Then demand that this be written because the contract that we sign in good faith with a lowercase letter that no one reads because we are in good faith, we trust what they tell us and we sign it. Then what counts is the contract and this is always the excuse they give us, that ee signed a contract. Do not be in a hurry and take the contract to your home, read it carefully and then come back to negociate. Do not fall for the lie that later the costs are more expensive, because that is not true. As long as you do not get your inscription, sympathy and facilities are always the attitude of the sales person.

Holmes Place Portugal
Quando me inscrevi no Virgin Active em Oeiras esta tinha acabado de ser comprada pela Holmes Place.
Durante a inscrição são muito simpáticos e é tudo facilidades e flexibilidade.
Foi-me dito que poderia utilizar todos os clubes do Holmes Place e a pessoa que me atendeu até me perguntou onde morava e quando lhe disse o sítio, referiu que então até podia ir nadar à piscina do Clube de Cascais. Disse-me para pedir na recepção um pass para esse efeito e foi o que fiz e deram-me um HP Free Pass. Passado 3 meses o SPA do Virgin Oeiras esteve em manutenção por 1 semana e então resolv, pela primeira vez experimentar o clube de Cascais. Chego e vejo que tinha que pagar o estacionamento, o que se fosse 2 vezes por mês implicaria um aumento na mensalidade de^10%. Dirigi-me à recepção desse clube e perguntei se era assim, porque quando me tinha inscrito não me tinham avisado de nada. Confirmaram que sim. Então pedi o Livro de Reclamações. Veio o gerente e tentou sensibilizar-me para que o estacionamento era só para quem se inscrevia naquele clube e que tinham poucos lugares e mais conversa de chacha. Fiz a reclamação e vim-me embora. A caminho de casa, recebo um telefonema do gerente do Virgin Active de Oeiras, a dar-me conhecimento desse facto e de que eu nem sequer podia ir ao Clube de Cascais. Marcámos uma reunião para o dia seguinte.Quando lá chego estava presente também a pessoa que me tinha feito a inscrição. Depois de negar tudo o que tinha prometido e eu não ter paciência para este tipo de pessoas, propus que visto que tinha sido enganado, gostaria de resolver as coisas e deixar de ser sócio do HP, sem penalização pela fidelização. Foi-me dito pelo gerente que por este motivo seria muito difícil, se não mesmo impossível tal acontecer. Ainda me foi dito pelo gerente de Oeiras que o clube de Cascais era de outro nível e por isso mais caro!!!! Boa publicidade para o seu clube. E nem percebe que o problema da minha parte não é dinheiro mas sim ser enganado. Pedi o livro de reclamações e denunciei a prática enganosa de caçar clientes durante a inscrição. Passou-se quase 1 mês sobre estas duas reclamações e ainda não recebi qualquer comunicação por parte da HP.
Assim, a quem pensa inscrever-se no HP pergunte todas estas questões relacionadas com estacionamento e utilização de outros clubes e várias vezes porque eles nunca são claros no assunto. Depois exijam que isso fique escrito porque o contrato que assinamos de boa fé com letra minúscula e que por sermos pessoas de bem, confiamos no que nos dizem e assinamos, não diz nada. Depois o que vale é o contrato e é sempre essa a desculpa que nos dão. Que assinámos um contrato. Não tenham pressas e levem o ciontrato para cas para o lerem bem e só depois voltem. Não caiam na mentira de que depois a prestação fica mais cara, porque isso também não +e verdade. Enquanto não conseguirem a V. inscrição a simpatia e facilidades são sempre muitas.

la succursale de lausanne, il y a des hauts et des bas. propreté moyenne, accueil un peu trop orienté sur le chiffre d'affaire, ensuite on vous zappe.

Machines pas mal.

Hochpreisige Fitnessstudios, welche die Qualität nicht in jedem Fall gewährleisten. Man könnte den Eindruck bekommen, sobald sie das Geld haben, interessiert sie der Kunde nicht mehr.

- Bei weniger als drei Teilnehmenden werden Gruppenkurse abgesagt (Holmes Place Oberrieden)
- Management reagiert nicht auf wiederholte Anfragen (obwohl dies zugesichert wurde (Holmes Place Oberrieden)
- Saunaregeln werden geändert ohne Mitglieder richtig zu infomieren - ein Zettel für ein paar Tage and der Garderobentüre ist nicht optimal. (Holmes Place Oberrieden)
- Das Feedback im Newsletter wird gewünscht, reagiert wird darauf allerdings nicht (Holmes Place Oberrieden))
- Sanitäre Anlagen sind längere Zeit (> 2 Wochen) defekt (Holmes Place Zürich)
- Teilweise massive Unterschiede bei den Instruktoren (Können & Wissen)

DIe Studios sind meist immer recht gut und groß nur die Ausstattung ist in die Jahre gekommen. Das rechtfertigt den Preis keinesfalls.

Das Studio an sich macht schon was her. Tolle Einrichtung und auch gutes Angebot. Manchmal ist es etwas voll und teilweise auch nicht so sauber, aber das Ambiente bleibt schon gehoben. Daher nur 4 Sterne.

ALL WOMEN BE CAREFUL I will not mention all the details of what happened to a woman in the sauna and Holmes Place Geneva done nothing. The man came back twice to do the same again. You can fin out more details if you do a internet search about Holmes Place Geneva.

Also
According to Swiss consumer protection law (art. 10 al. 1 let. e Ordonnance sur l'indication des prix), Sports centers  like Holmes Place MUST PRESENT THEIR PRICES! As you may or may have not noticed, there are no brochures, flyers or anything printed of that sort to show their prices! Outrageously, In one week, 3 similar clients - no special corporate price or anything - received different offers from the same representative!

And the private trainers? I caught a glimpse of their price lists once when the trainer was trying to sell a few classes. There were different prices listed that increased gradually with the title " VIP 1" to.."VIP 6" !!!

As the French would say, their business is " a la tete du client"!