Holiday Floridas Arvostelua 

Booked 27th July 2025 for Holiday 5th April 2025.

The Holiday booking DIDN'T go smoothly at all.
It required constant intervention by myself and YOU had the audacity to claim that change to airline departure airport (Jet Blue) was just due to bad luck and had initially been expected to accept revised changes and pay more to change!

Ironically, the revised departure airport (Heathrow), was that what was originally requested, but hadn't happened?

However, the fault clearly laid with how holidayfloridas manages bookings and tries to make savings, regrettably at the risk to the traveller!
The company may have now learned a lesson booking with Jey Blue.

Suspicions were raised, when there was a lack of confirmation of flight bookings, especially when the holiday balance was settled a lot earlier.

You have a lacking of managing requirements for young travellers and to fine NO provision to ensure a child is seated next to an adult on a plane OR travel safely in airport transfer vehicles.

Due to previous string of problems. I had no option to resolve the issues directly with the revised airline (United) and airport transfer company and drivers.

I do appreciate any changes that may have incurred extra cost and were met by HolidayFloridas, however it was the responsibility of HolidayFloridas to resolve.

The company lacks dialogue to explain packages, or update booking details, just simply forwarding e-mails and details provided from 3rd parties are neither fully passed on, or explained.

It shouldn't be necessary to request Disney World Reference No. in order to plan ahead using the Disney Experience App, it should have been provided without requesting!

Certainly won't be booking again with HolidayFloridas...

If only it was possible to award a ZERO star review!

Just got back from an incredible 2 week holiday to Florida and Holiday Floridas made the whole booking process easy and stress free. Donna was absolutely amazing at booking this for us, from sending through loads of villas for us to choose from and helping us get the best flights possible and a truck as our hire car! She also booked all of our passes for the parks before we went, so all we had to do was pack, get on the plane and enjoy ourselves! Nothing was ever too much trouble and once we booked Donna would touch base with us throughout our lead up to the holiday checking on us and making sure we had everything we needed. I cannot recommend this company and Donna enough! If we are ever fortunate enough to go to Florida again I will be booking through them. Thank you so much.

Excellent customer service, very helpful

Adam was so helpful and answered all of our questions. The quote we were given was amazing! you won’t find a better price elsewhere. I would definitely recommend using Holidays Florida’s!
Thank you Adam :)

Excellent service from Sofia

Donna has been amazing throughout the booking process. She was also very patient when I was emailing to-and-thro with questions & asking her for different quotes.
Prices are very competitive & beat all other quotes I have received from TUI to take my wife to Disney World for her 50th. Can’t thank Donna enough.

Still waiting on refund, no one gets back to you and they change account managers constantly.

Second time booking with HolidayFloridas after a brilliant trip back in 2018. Had no issues at all, holiday was just what we wanted. Rebooked again and now almost at the end of our payments for our second trip. By far the cheapest quotes too! Can’t fault them at all

We booked to go to Florida for a 3 week familymoon, Sean made everything so easy and went out of his way to help us get the right flights, property, car, tickets, nothing was too much trouble.
We had to change our dates by a day and he sorted it all out for us and just let us know the details, we really couldn't fault the service from this company.

Unfortunately we had a terrible experience, after 3 lots of rearranging and significant price increases due to covid we arrived at our hotel to the tiniest family room imaginable, major restoration ongoing across the whole complex and the pool drained.... absolutely no warning and when requested we are moved asked to pay an extortionate amount to do so. I would not recommend and I never ever give bad reviews!

Great people to deal with.

If you are booking a holiday with these people ask for Debbie! Had lots of questions and managed to get a reasonable price for my holiday to Florida! Well happy!!

U would use this company again . Adam gave good and helpful service, he answered all my questions in a polite and friendly manner, and I feel he did his best to accommodate my requests as they changed a few times. Good experience

Very friendly advisor and really helpful

Customer service is amazing, answer all questions and received really good quotations, I have not booked just yet for next year just awaiting other companies response but I like what I see so far.

Pleasant helpful and informative

Kelly was really attentive and helpful - from quote to booking, the whole experience was simple and straightforward.

The price we achieved met our budget, so all in all, we’re happy.

2nd time we have used Holiday Florida's and both times they have been extremely helpful and very competitive in price.

Information about resort clearly explained and hassle free service especially round payments. Holiday personal very helpful and efficient. Looking forward to the facilities as recommended to us. Hope to have a fabulous holiday. Will let you know in June 2025 when we return home.

Great company to deal with . We’ve booked a holiday through them & they are very efficient & great to deal with …. So far so good …