Hisar Hospital Intercontinental Arvostelua 

Extremely professional, welcoming and warming staff. I'd definitely recommend for any kind of intervention and consultation. I was extremely happy with all the process from the consults, to booking, actual exam and other amenities provided to make this as pleasant as possible. Big thank you to Gulshirin Beshimova and Israa Hisar who navigated us through this process.

Excelente experiencia. Viaje desde México para hacerme una cirugía de implante coclear. Antes que nada, encontré este hospital gracias a la atención de Bookimed, ellos me atendieron muy bien, consiguieron la mejor opción y se comenzó todo el proceso.
Al principio obviamente estaba algo temeroso de que todo fuera real y correcto y con buenos resultados, es la primera vez que utilizaba este tipo de turismo médico. Busque en muchos países y opciones y encontré el mejor trato a través de Bookimed en el hospital Hisar de Estambul al mejor precio. Ahora ya que paso todo, estoy gratamente sorprendido y agradecido con todos los que me atendieron. Me impresiona lo bien que tienen organizado todo el tema para pacientes internacionales. Desde el tema del transporte, al aeropuerto-hotel-aeropuerto, hotel-hospital-hotel, en todas las citas que tuve, más de 3 veces en dos semanas. El departamento internacional me asignó uno y en ocasiones dos traductores, todos se portaron muy bien, el Dr Yabuz Selim muy atento y profesional, el hospital excelente, el paquete incluía dos noches de alojamiento en una habitación con dos cuartos, y comidas para paciente y acompañante. Estudios pre operatorios, seguimiento post operatorio, y solamente se pago lo acordado desde un inicio, ni un dólar más tuvimos que pagar. Nunca había tenido esta experiencia en un hospital. Todo el procedimiento fue rápido y sin complicaciones, me revisaron en 3 ocasiones más y sin problema. Me ayudaron a resolver todas mis dudas e inquietudes, siempre con excelente respuesta a través de whatsapp. Sinceramente recomiendo y agradezco a todos los involucrados en el hospital Hisar. Espero nunca tener que regresar, pero si lo requiero, ni siquiera buscaré en otro lugar. Ampliamente recomendado.

Exceptional Care and Professionalism

I recently had the pleasure of receiving treatment at Hisar Hospital, and I must say the experience exceeded all my expectations. From the moment I walked in, the staff was incredibly welcoming and attentive. The doctors are highly skilled professionals who took the time to explain every step of my treatment in detail, making me feel at ease throughout the process.

The hospital itself is modern, clean, and equipped with the latest technology, which really reassured me that I was in safe hands. The level of care I received was nothing short of exceptional, and I couldn’t be more satisfied with the outcome. I highly recommend Hisar Hospital to anyone looking for top-notch medical care!

The whole process was swift and easy. The paper work is now online which makes the medical experience time efficient as well.

Special thanks to Mr. Lokman who arranged the medical appointment for me and made sure the whole process goes smoothly for me.

Highly recommend Hisar Hospital.

Regards,
Arman Ahmed

I am US citizen, a tourist, here in Turkey seeking medical treatments for my back, and this is the hardship your crew members made me go through lately.
1/ Before Ramadan 2024, I submitted my Lumbar MRI's and XRAY's to a Hisar rep named Kevin so he can share them with Hisar's doctors and prescribe a treatment according to my condition.
2/ After few days, Kevin emailed me a document where it states that the service was going to be a PRP treatment for my lower back offered by a doctor named Dr. Selman DOĞAN, MD.
3/ When I got there, the doctor named above said he has never received, or taken a look at, my MRI's or XRAY's and he does not anyway specialize in lower back treatments.
4/ After that, the staff/translator (Loida) found another doctor to meet me who did not have any idea about me or my exams images. After a long waiting, they had to go search for my images I do not where, then they found them on a tiny cell phone, they show them to the second doctor who said that PRP would NOT be appropriate for my back at all.
I did not receive any treatment.
This whole mess and they still made me pay $103.
My whole afternoon was a waste of time that day, no treatment received, and they made me lose $103. All I asked them for a refund of my $103.
I then communicated via Wassap with with a lady whose name is Betoul (it is the name posted on the Wassap profile number) over 3 months ago, shared with her all the details posted above. She promised me she'd be getting back to me within 48 hours, I've never heard back from her.
I then contacted some rep at Hisar via Wassap, she urged me to address my issue to international at hisar hospital, and emine.kaynak at hisar hospital, which I did immediately, this was over 3 months ago still.
Since then, I have made several attempts during the last 2 months to communicate with Betoul or whoever uses that Wassap account and works at Hisar, I tried to contact Loida who was the translator that day I went to Hisar and other Hisar staff members, and it did not go anywhere, they all ignored me, declined my Wassap calls and multiple texts and messages.
It is being 5 months now and no treply whatsoever form them.
Hisar is not a decent and honest medical entity, BEWARE. It is a place for crooks, scammers and thieves.
10/18/2024. Update upon getting Hisar hospital reply posted:
I have reported to a manager named Betoul, and substantially with facts explained to her via a Wassap phone conversation why I cancelled those 3 initial attempts of going to the hospital and always ahead of time with your hospital crew members, or Kevin himself, there was no last minute cancellation as you've hinted in your reply; obviously, there are many discrepancies and lack of communication within your hospital. All you did in your reply was, trying to sugarcoat your failure with incoherent and fabricated excuses due to the incompetence and lack of incompetence at your hospital. No need for me to repeat what I reported in my initial review, all facts are there. Moreover, for months and months I have tried to establish a basic communication platform writing and calling your hospital, and always been ignored always. This is the first time in months you are addressing my issue.
You made me waste my time and $103, now I am certain you will lose a lot more $ when foreigners seek medical treatments in Turkey and read this review, then blacklist your "medical" entity.

I'm going to thank Hisar Hospital and the people they , the are kind and helpful ,They took good care of me from before I came until I left , and thanks to Lokman he helped me to much

خضعت لعملية البروستات في مشفى حصار و كانت العملية ناجحة بفضل العناية الفائقة من قبل الدكتور و الطاقم الطبي و الإداري و اتقدم لهم بالشكر و على رأسهم السيد لقمان الذي جعل الأمور تسير بسرعة فائقة و سلاسة

" LOKMAN" for good arrangement

Had a really smooth process with this hospital and Mr.Lokman. He was incredible in making my trip to smoothly and comfortably!

Do Not Go To intercontinental Hisar hospital Istanbul for plastic surgery (rhinoplasty) with Dr.Hasan Şahin!He botched my nose so bad that I had to go for revision rhinoplasty in America few months ago.Please Do Not choose Dr.HASAN SAHIN! My surgery was done on February 17 2023

In January 2024 I had surgery on the hospital for Dr.Hasan Sahin. Correct operation and treatment. They had to give me a Spanish translator and I didn't arrive before I was in the room, I only did the process in English (my English is not good). Operation good, post operation very bad. I lost the results after a month or 2 months, I wrote, sent a photo and they kept telling me, they don't want to take charge. I don't understand, I didn't claim the money, I just propose to go again and have the fat loss fixed. It was a very simple and safely effective intervention. Lie and proven on my body. I do not recommend at all. Even the intermediary has blocked me from WhatsApp so as not to give explanations...

Nous sommes satisfait des soins de mon père à l'hôpital Hisar intercontinental, quand il partait il ne pouvait même pas se tenir sur ses deux jambes, à son retour il marche bien. Merci.