Medipol Health Group Arvostelua 14

On Tuesday, April 14, 2026, at 01:20 PM, I attended a scheduled examination with Prof. Dr. *** at the Urology Department of Koşuyolu Medipolitan Hospital. Following the initial consultation, the doctor requested several tests. Since the hospital staff informed me that blood samples must be collected before 10:00 AM, I completed all requested procedures—including blood work, urinalysis, ultrasound, and other tests—on the morning of April 15, 2026. I paid a total of 29,206 TL for the examination and diagnostic tests.The hospital reception scheduled a follow-up appointment for the evaluation of these results on Monday, April 20, 2026, at 11:00 AM. When I attended the follow-up, I was deeply saddened by the unprofessional and condescending attitude of Prof. Dr. ***. He addressed me in a dismissive manner, as if I were pleading for a favor, asking, “When were these tests done? Why did it take you so long to get the results?” despite the fact that I followed the hospital's own scheduling. Furthermore, he claimed one test was collected incorrectly and demanded it be repeated. To avoid further delays, I remained patient, had the test redone, and submitted the result to him immediately.When I asked specific questions regarding my diagnosis and test results, his responses were far from medical or professional. He used dismissive phrases such as, “This can happen to anyone,” and “One night, lightning will strike in your head and you will get better,” which I find completely incompatible with medical ethics and the standard of care expected from a professor. The session ended abruptly with him prescribing a single 30-capsule medication, without even a basic professional courtesy or a "get well soon."Despite paying a premium fee and undergoing all requested tests, I received neither a satisfactory medical explanation nor the respect due to a patient. I request a detailed investigation into this negative experience regarding both service quality and patient satisfaction. The doctor’s communication style and his scientifically inadequate remarks do not align with the professional and ethical standards of a private healthcare institution.Due to the lack of adequate medical counseling, the unsatisfactory nature of the evaluation, and the overall professional misconduct I experienced, I hereby demand a full refund of the 29,206 TL paid. Furthermore, I request that the necessary administrative actions be taken to prevent such incidents from recurring.

Ich wurde hier am 21.01.26 bauchdeckenstraffung und Fettabsaugung operiert, leider bin ich überhaupt nicht zufrieden. Meine Bauchnabel ist auf der linken seite 2-3cm und der schnitt ist über meine bikini zone. Nach wochen langem beschwerden, tut sich leider garnichts, das Krankenhaus meldet sich nicht und geht auch nicht an die Anrufe ran. Jetzt wurde das alles an die Anwalt von meiner Seite aus weitergeleitet. Finger weg, könnte ich nur meine Bilder auch hinzufügen😞

​إلى السيد الأستاذ المشارك الدكتور إردينتش غينتش وفريقه الموقر،
​أتقدم بخالص الشكر والتقدير لكم ولجميع أفراد فريقكم على الاحترافية العالية خلال عملية تبديل مفصل الركبة الناجحة التي أجريتموها لي، وطوال فترة علاجي. بفضل علمكم وخبرتكم استعدت صحتي.
​كما أود أن أتوجه بشكر خاص لمترجمي العزيز السيد أحمد، الذي أرشدني خلال هذه العملية وأقنعني باختيار هذا الطبيب الناجح والمستشفى. بفضل نهجه الاحترافي ودعمه، أدركت مرة أخرى أنني اتخذت القرار الصحيح.
​أنا ممتن لجميع العاملين في مستشفى ميديبول باهتشيلي ايفلر. أتمنى لكم دوام النجاح.
​مع خالص الاحترام،
مريضكم: عبد الجليل أحمد شيخو
​Sayın Doç. Dr. Erdinç Genç ve Değerli Ekibine,
​Gerçekleştirmiş olduğunuz başarılı diz protezi ameliyatı ve tedavi sürecim boyunca göstermiş olduğunuz profesyonellik için size ve tüm ekibinize en içten teşekkürlerimi sunarım. Bilginiz ve tecrübeniz sayesinde sağlığıma kavuştum.
​Ayrıca, bu süreçte bana rehberlik eden, bu başarılı doktoru ve hastaneyi seçmemde beni ikna eden değerli tercümanım Ahmet Bey'e de özel olarak teşekkür etmek isterim. Kendisinin profesyonel yaklaşımı ve desteği sayesinde doğru kararı verdiğimi bir kez daha anladım.
​Medipol Bahçelievler Hastanesi’nin tüm çalışanlarına minnettarım. Başarılarınızın devamını dilerim.
​Saygılarımla,
Hastanız: Abdulcelil Ahmed Şeyho

I can't say enough wonderful things about this place. I came from the states and this was my first transplant in another country but everything was amazing. I've had four transplants in the states over the past 30 years and they always say it would not be painful but it was always extremely painful. But here there was literally no pain at all. The staff was great and they provided free transportation and it was really more than I expected. Special thank you to my team ,Hamit my translator, my coordinator Beyza along with the hair transplant team in Medipol Bahçelievler It was an absolutely perfect experience. If you're coming from the states or another country don't be scared. These guys are as good as it gets!

World class facility. Great friendly staff, with excellent results.

Customer service from door to door first class. Professor Dursun was impeccable. Venerable experience coupled with a caring and compassionate bedside manner. He made us feel comfortable and confident in every aspect of his care. Supported by some of the best nursing staff on the planet we were rewarded with the best of care. Topped off by the most professional interpreters and administrative staff MEDIPOL HEALTH GROUP has assembled one of the finest hospitals in all of Turkey. We highly recommend for all of your families health care needs. Our kindest regards, Mr. and Mrs. Rich.

Hele fijne ervaring gehad (gehele check up) dankzij (abdullah) Andres heel erg bedankt!

Me siento muy satisfecha, con todo el servicio, sobre todo con Andrés que ha estado aconpañandome y orientandome en todo momento, un equipo muy profesional 💖🌸✨️💕✨️💕

Diş ve çene cerrahisi bölümünde olan Doktor Mustafa temiz haricinde herhangi bir sorunla karşılaşmadım plastik cerrahi bölümünde Naci hoca için gitmişken de hiç tanımadığım genç ve çok da bilgili olmadığını fark ettiğim fakat iyi niyetle ve sahip olduğu bilgiyle de yardımcı olmaya çalıştığını da söylemem gereken biriyle görüştüm check up ekibi Naci hocayla daha sonra görüşmem için gerekli çabayı gösterdi Mustafa temiz konusunda ( muayene sonrası henüz daha kendi şikayetlerimi söyleyemeden koşar adım dışarı çıkarken kapı açık bi şekilde herkesin ortasında zar zor sorularıma cevap bulmaya çalışırken bu iletişimin böyle olmaması gerektiğini söyledim oturup konuşmamız gerekirken acil doktoruyum diyip resmen halka yayın yapar gibi sorduğum bana ve rahatsızlığıma özel soruları ortalıkta konuşmak durumunda kaldım sonra da gerekli şikayetleri ilgili birime ileteceğimi söyledim istediğin yere iletebilirsin cevabını aldıktan sonra ordan ayrıldım check up ekibine ve hasta hakları birimine de yazılı ve sözlü olarak aktardım

Medipol Bahçelievler Hastanesi’nde almış olduğum sağlık hizmeti sürecinde göstermiş oldukları ilgi, özveri ve profesyonel yaklaşımları nedeniyle teşekkürlerimi iletmek isterim.

Özellikle Uluslararası Hasta İlişkileri Avrupa Bölge Uzmanı Sayın Ahmet Ünye, sürecin en başından itibaren bilgilendirici, çözüm odaklı ve son derece ilgili yaklaşımıyla her aşamada yanımda olmuş, gerekli tüm koordinasyonu titizlikle sağlamıştır. Kendisine destekleri ve güler yüzlü iletişimi için teşekkür ederim.

Ayrıca Genel Cerrahi Uzmanı Sayın Doç. Dr. Osman Civil, tıbbi bilgi ve deneyimi, hastasına güven veren yaklaşımı ve başarılı tedavi süreciyle takdirimi kazanmıştır. Gerek tedavi öncesi bilgilendirmeleri gerekse süreç boyunca göstermiş olduğu ilgi için kendisine ayrıca teşekkür ederim.

Medipol Bahçelievler Hastanesi’nin hasta memnuniyetine verdiği önemi bu değerli çalışanlar sayesinde bizzat deneyimlemiş bulunmaktayım. Emeği geçen tüm sağlık çalışanlarına teşekkür eder, başarılarının devamını dilerim.
Tülay Çakmak,Özal Tiryaki

I just received my Hepatitis B vaccination, and everyone was extremely helpful, professional, and efficient. They also applied a discount through my insurance automatically, without me even having to ask. I really appreciate the excellent service and smooth experience.

 I would like to talk about medipol Hospital instable Turkey I went there to have an eye lift and breast augmentations with a lift Dr Burak Ergun Tatar and the lovely coordinator nuvar deaniz we got off the plane there they were with a car ready to take me to the hospital took me and showed me my room showed me all around. The room was fantastic. Very happy with it. Explained to me the procedures that they would be doing so I understand everything that was happening I got in my gown got on the table when I woke up. There was no pain and I had a lovely meal in front of me. The nurses were there to take to take care of me I can’t believe how fantastic the rooms were and the staff if I ever need a neck lift next. I’m going there. Medipol and I must say Hospital has to be one of the best specially with Doctor. Burak and a lovely
deniz and the nurses there to help me at every corner of my circle getting better  and I must say I am very happy with the results so a big thankyou to All of the people at medipol hospital in instable turkey

I recently had a hair transplant operation at Medipol Hospital, and I couldn’t be happier with the entire experience. From the moment I arrived, the staff was incredibly professional, kind, and attentive. The doctors explained every step clearly, which made me feel comfortable and confident throughout the process.

The operation itself went smoothly, and the care I received afterward was excellent. The team regularly checked on me, ensuring I was healing properly and answering all my questions with patience.

I truly appreciate their professionalism, cleanliness, and the high standards of medical care. I highly recommend Medipol Hospital to anyone considering a hair transplant – it was one of the best decisions I’ve ever made.