I don't recommend dealing with this store. For three weeks, they didn't give a precise date for inspection before shipping the order. They also refused to cancel the order. We provided passports and c... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Vorab: Ich habe (noch) nicht von hier bestellt, möchte aber dennoch den so tollen Kundenservice loben. Ich war mir unsicher bzgl. 2 Taschen und habe nach mehr Infos und Bildern gefragt. Nach nu... Näytä lisää
Yritys on vastannut
Skvelý overený obchod. Prehladná ponuka tovaru, bezproblémový nákup. Tovar je presne zdokumentovaný, bez zavádzania zákazníka. Rýchle dodanie, presné informovanie o odoslaní. Z mojej strany už 3.... Näytä lisää
Yritys on vastannut
Amazing experience, fast delivery and high quality product and matched as per description. I would highly recommend using Her Age. Thank you for the fast service.
Yritys on vastannut
Yrityksen tiedot
- Vintage-vaatekauppa
- Laukku- ja matkatavaraliike
- Asusteet
- Muotisuunnittelija
- Kirpputori
- Haute Couture ‑muotitalo
Yrityksen kirjoittama
Her-Age | Italy's Trusted Luxury Archive Her-Age is an Italian luxury archive and curated marketplace dedicated to authentic pre-owned fashion, jewellery, watches and accessories. We believe luxury is not defined by novelty, but by craftsmanship, rarity, provenance and enduring value. Every piece we present is carefully selected to become part of a curated collection that celebrates the history of the world's most iconic maisons. Our catalogue features more than 30,000 authenticated pieces from Chanel, Hermès, Louis Vuitton, Cartier, Dior, Gucci, Prada, Alaïa and many of the most influential designers in fashion history. From timeless classics to rare collector's pieces, every item is professionally authenticated before becoming part of the Her-Age selection. Unlike traditional resale platforms, Her-Age manages the entire experience from end to end. Each item undergoes professional verification, quality control and premium preparation before worldwide delivery from our Milan headquarters. Every order includes secure payment, dedicated concierge assistance, insured international shipping and our Certificate of Authenticity. Beyond commerce, Her-Age exists to help collectors and enthusiasts understand what truly holds value. Through expert curation, historical knowledge and rigorous authentication, we aim to become one of Europe's leading references for luxury heritage, timeless design and informed collecting. Our community includes private collectors, specialised boutiques, fashion professionals and clients from over 70 countries who share a passion for exceptional craftsmanship and iconic design. At Her-Age, every piece carries a story. Our role is to preserve it, authenticate it and pass it on to its next chapter. Her-Age. Where you understand what truly holds value.
Yhteystiedot
20155, Milano, Italia
- customerservice@her-age.com
- her-age.com
4,5
Erinomainen
53 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Acquisto borsa Chanel
Ho acquistato per la prima volta sul sito di Her Age una borsa di Chanel e la mia esperienza è stata molto positiva. La borsa nuova, come appena uscita dalla boutique ed ho trovato lo staff del servizio clienti molto gentile, professionale e disponibile. Riacquisterò sicuramente in futuro e mi sento di consigliare un acquisto di lusso ad un prezzo vantaggioso da Her Age
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your first experience with us.
We are delighted to know that your Chanel Classic Lambskin Wallet on Chain fully met your expectations and was appreciated for its exceptional condition. This is an iconic piece of the Maison, valued for its elegance, craftsmanship and timeless appeal, and it is always rewarding to know it has been received as if new.
We are also pleased that our client care team accompanied you with professionalism, availability and attention throughout your purchase. Offering a refined and reliable experience is central to our approach.
Thank you for your trust and your recommendation. We look forward to assisting you again in the future.
Kind regards,
Kimberley
Non vedo l'ora di fare un nuovo acquisto
L'articolo ricevuto è perfettamente rispondente alla descrizione e alle foto, cosa non così scontata quando si acquista un prodotto usato. Questo mi invita sicuramente a fare altri acquisti e a consigliarlo ad altri.
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your feedback.
We are pleased to know that the item you received fully matched both its description and photographs. Accuracy and transparency are essential when selecting pre owned pieces, and it is especially important to us that each client receives exactly what they expect.
Your willingness to make future purchases and to recommend us to others is truly appreciated and represents the trust we aim to build through careful curation and responsible presentation.
Thank you for choosing us. We look forward to assisting you again.
Kind regards,
Kimberley
Molto soddisfatta
Sono rimasta molto soddisfatta dalla mia prima esperienza con Her Age. Alba, la titolare, molto gentile e disponibile a mostrarmi i prodotti da me preselezionati. La borsa acquistata è perfetta, come da accurata descrizione. Ho ricevuto un expertise professionale che certifica l’autenticità del prodotto. Mi affiderò ancora sicuramente alla serietà e competenza di questa azienda.
25. heinäkuuta 2025
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your first experience with us.
We are truly pleased to know that your visit and your purchase of the Hermès Double Sens 36 in Clemence leather met your expectations. This is a refined and versatile piece, appreciated for its craftsmanship, understated elegance and practicality, and it is wonderful to hear that it was exactly as described.
We are also glad that the authentication expertise accompanying your bag was reassuring. Providing professional verification and absolute transparency is a fundamental part of our work and of the trust we aim to build with each client.
Thank you for your confidence in our seriousness and competence. It will be a pleasure to assist you again in the future.
Kind regards,
Kimberley
Fantastic
Before deciding to make the purchase, I asked several questions to customer service, and they were always helpful and prompt in their responses. I bought a LV backpack that I had wanted for a long time, and everything went very well. The shipment arrived within the expected timeframe, well-packaged, in perfect condition. I will definitely buy from the site again.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your experience.
We are pleased to know that your interaction with our client care team was helpful and that you felt supported throughout your decision process. Guiding our clients with clarity, responsiveness and care is a fundamental part of how we work, especially when selecting a piece of lasting value.
We are also delighted to hear that your Louis Vuitton backpack arrived within the expected timeframe, carefully packaged and in perfect condition. Ensuring that each item is handled with attention from selection to delivery is essential to us.
Thank you for your trust. We look forward to welcoming you again in the future.
Kind regards,
Kimberley
molto positiva come esperienza
molto positiva come esperienza, sicuramente acquisterò altro in futuro
25. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your experience.
We are pleased to know that your purchase of the Louis Vuitton Speedy 25 met your expectations and that your overall experience was a positive one. The Speedy 25 is a timeless icon of the Maison, appreciated for its balance of practicality and enduring elegance, and it is always rewarding to see such a piece chosen with confidence.
We truly value your trust and are delighted to know that you would consider purchasing again in the future. It will be a pleasure to assist you with your next selection.
Kind regards,
Kimberley
Stavo cercando da tempo un accessorio…
Stavo cercando da tempo un accessorio che ho trovato in questo bellissimo negozio on line di second hand,dove c’è davvero una grande scelta di abbigliamento ed accessori anche vintage,meravigliosi!
Il servizio clienti è stato da subito molto attento e davvero cordiale per tutte le mie domande,veloce e puntuale.
Consiglio vivamente questo negozio virtuale perché troverete serietà gentilezza e pezzi unici davvero preziosi.Grazie Her Age per questo inizio 2025 meraviglioso❤️
2. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing such thoughtful feedback.
We are delighted to know that you found exactly what you had been searching for and that your Chopard Happy Diamonds yellow gold jewellery met your expectations. This piece is a refined expression of Chopard’s savoir faire, combining elegance, movement and timeless value, and it is truly gratifying to know it has been appreciated as a unique and precious choice.
We are also pleased that our client care accompanied you attentively throughout your journey. Offering clarity, availability and a considerate approach is an essential part of how we work, especially when guiding the selection of special pieces.
Thank you for your trust and for beginning 2025 with us. We look forward to assisting you again.
Kind regards,
Kimberley
Ho acquistato un cappotto Louis Vuitton…
Ho acquistato un cappotto Louis Vuitton ed una borsa Chanel davvero stupendo ed in condizioni eccezionali.
Consigliato
5. joulukuuta 2024
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for taking the time to share your experience.
We are truly pleased to know that both your Chanel Medaillon bag and your Louis Vuitton black coat from the 2010s met your expectations and were appreciated for their exceptional condition. These are two iconic pieces, each representing a distinct expression of craftsmanship and timeless style, and it is always rewarding to see them valued for their quality and enduring appeal.
Your recommendation means a great deal to us and confirms the importance we place on careful selection, accurate presentation and attentive service throughout the entire purchasing journey.
We sincerely thank you for your trust and look forward to welcoming you again.
Kind regards,
Kimberley
Vastaus yritykseltä her-age.com
Dear Paola,
Thank you very much for sharing your feedback.
We are delighted to know that you were satisfied with your experience and with your Louis Vuitton Monogram Gange Pochette from the 2010s. This model is a true icon of the Maison, appreciated for its versatility, timeless design and everyday elegance, and it is always rewarding to know it has found the right owner.
Providing attentive assistance, clarity throughout the process and a smooth, efficient service is an essential part of how we work, and we are pleased this was reflected in your experience.
Thank you for choosing us. We look forward to assisting you again in the future.
Kind regards,
Kimberley
beautiful bag, every promise fullfiled
Le sac que j'ai acheté, un Ferré en croco était exactement tel que décrit et mieux, je suis sincèrement ravie, ma première expérience sur votre site
16. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Nickis,
Thank you very much for your kind words and for sharing your experience.
We are truly delighted to hear that your Gianfranco Ferré crocodile bag met, and even exceeded, your expectations. Pieces like this carry not only exceptional craftsmanship, but also a strong cultural and creative heritage, and it is always a pleasure to know they are appreciated by someone who recognizes their value.
We are especially honored that this was your first experience with us and that it left such a positive impression. Care, accuracy in description, and respect for each piece are standards we take very seriously.
We look forward to accompanying you again in future discoveries.
Warm regards,
Kimberley
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.