I don't recommend dealing with this store. For three weeks, they didn't give a precise date for inspection before shipping the order. They also refused to cancel the order. We provided passports and c... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Vorab: Ich habe (noch) nicht von hier bestellt, möchte aber dennoch den so tollen Kundenservice loben. Ich war mir unsicher bzgl. 2 Taschen und habe nach mehr Infos und Bildern gefragt. Nach nu... Näytä lisää
Yritys on vastannut
Skvelý overený obchod. Prehladná ponuka tovaru, bezproblémový nákup. Tovar je presne zdokumentovaný, bez zavádzania zákazníka. Rýchle dodanie, presné informovanie o odoslaní. Z mojej strany už 3.... Näytä lisää
Yritys on vastannut
Amazing experience, fast delivery and high quality product and matched as per description. I would highly recommend using Her Age. Thank you for the fast service.
Yritys on vastannut
Yrityksen tiedot
- Vintage-vaatekauppa
- Laukku- ja matkatavaraliike
- Asusteet
- Muotisuunnittelija
- Kirpputori
- Haute Couture ‑muotitalo
Yrityksen kirjoittama
Her-Age | Italy's Trusted Luxury Archive Her-Age is an Italian luxury archive and curated marketplace dedicated to authentic pre-owned fashion, jewellery, watches and accessories. We believe luxury is not defined by novelty, but by craftsmanship, rarity, provenance and enduring value. Every piece we present is carefully selected to become part of a curated collection that celebrates the history of the world's most iconic maisons. Our catalogue features more than 30,000 authenticated pieces from Chanel, Hermès, Louis Vuitton, Cartier, Dior, Gucci, Prada, Alaïa and many of the most influential designers in fashion history. From timeless classics to rare collector's pieces, every item is professionally authenticated before becoming part of the Her-Age selection. Unlike traditional resale platforms, Her-Age manages the entire experience from end to end. Each item undergoes professional verification, quality control and premium preparation before worldwide delivery from our Milan headquarters. Every order includes secure payment, dedicated concierge assistance, insured international shipping and our Certificate of Authenticity. Beyond commerce, Her-Age exists to help collectors and enthusiasts understand what truly holds value. Through expert curation, historical knowledge and rigorous authentication, we aim to become one of Europe's leading references for luxury heritage, timeless design and informed collecting. Our community includes private collectors, specialised boutiques, fashion professionals and clients from over 70 countries who share a passion for exceptional craftsmanship and iconic design. At Her-Age, every piece carries a story. Our role is to preserve it, authenticate it and pass it on to its next chapter. Her-Age. Where you understand what truly holds value.
Yhteystiedot
20155, Milano, Italia
- customerservice@her-age.com
- her-age.com
4,5
Erinomainen
53 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I’m very happy with the bag
I’m very happy with the bag. The colour and condition is according to the description. This is my first puchase from Her Age and I’m satisfyed with the whole process.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Lena,
Thank you very much for sharing your experience.
We are delighted to know that your Hermès Togo Bolide 35 arrived exactly as described and that you are happy with the colour and overall condition. The Bolide is one of Hermès’ most iconic designs, admired for its timeless silhouette and the beautiful texture and durability of Togo leather.
We are especially pleased that your first purchase with Her-Age met your expectations and that the entire process felt smooth and reassuring.
It will be a pleasure to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
I love my bag
I love my bag. It’s exactly what I had imagined when I got it.
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Customer,
Thank you sincerely for taking the time to share your experience.
We are truly pleased to know that your order met your expectations and that you appreciated the care in presentation and delivery. At Her-Age, every piece is handled with attention, precision, and respect for its story — because trust and authenticity are at the core of what we do.
Your words mean a great deal to us and reinforce our commitment to thoughtful curation and seamless service.
We look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Fast shipping
Fast shipping, thoughtful packaging and an amazing new item. Love this shop
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Liz,
Thank you sincerely for your wonderful words.
We are truly delighted to know that your Mario Borsato Couture Jacket from the 1990s arrived quickly and exceeded your expectations. Couture pieces from that era carry a distinctive character — bold, expressive, and crafted with a level of attention that defines true atelier workmanship.
Thoughtful packaging and careful presentation are part of how we honor each piece and the person receiving it. Luxury, for us, is not only about the item itself, but about the experience surrounding it.
We are honored that you love the shop — and we would be delighted to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Ottima scelta, affidabili e precisi
Ottima scelta, prezzi concorrenziali e un servizio veloce ed efficiente! La borsa mi è arrivata in 4 giorni in condizioni per come da descrizione!
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Sara,
Thank you very much for your kind words.
We are delighted to know that your Celine Small Lambskin Trio Crossbody arrived quickly and exactly as described. The Trio is a beautifully understated piece — appreciated for its minimalist design, supple lambskin leather, and effortless versatility. It is a model that embodies refined practicality while remaining distinctly timeless.
Accurate representation and careful verification of every detail are fundamental to our approach, as trust is at the core of luxury resale. Ensuring that each piece reaches its new owner in the promised condition — and within a prompt delivery window — is a responsibility we take seriously.
We truly appreciate your recommendation and look forward to assisting you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
Excellent customer service!
Excellent customer service!
My bag is exactly like the pictures and perfect condition.
I definitely recommend this her age to buy luxury items
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Vanessa,
Thank you sincerely for your kind words.
We are delighted to know that your Hermès Chevre Mysore Kelly Longue Wallet met your expectations and arrived exactly as presented. This piece, crafted in Chevre Mysore leather and shaped in the iconic Kelly silhouette, embodies the precision, structure, and timeless refinement that define Hermès craftsmanship.
Ensuring that every item is represented with accuracy and delivered in impeccable condition is central to our philosophy, and we are pleased that this was reflected in your experience.
Your recommendation truly means a great deal to us.
It will be a pleasure to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
This entire experience has been…
This entire experience has been seamless. Her age is trustworthy, and my bag came in perfect condition. I received a heartfelt note with my bag too. So glad I was able to get my dream bag! Thank you!
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Nikki,
Thank you sincerely for your thoughtful words.
We are truly delighted to know that your experience felt seamless and that your Dior Romantique Vintage Monogram Trotteur Bag arrived in perfect condition. This early 2000s piece represents a distinctive era in Dior’s creative history — feminine, expressive, and timelessly relevant. It is wonderful to know it has found the right home.
The handwritten note is a small gesture, but one that reflects how personally we approach every selection and every client relationship. Luxury, to us, is not only about the piece itself, but about the feeling that accompanies it.
We are honored that we could be part of you finding your dream bag.
It will be a pleasure to assist you again whenever you wish to discover your next exceptional piece.
With gratitude,
Kimberley
Her-Age Concierge
In passato ho acquistato una camicia…
In passato ho acquistato una camicia Moschino e oggi una T-shirt Louis Vuitton. Ho usufruito di un servizio di spedizione rapida e, quando ho espresso alcune perplessità riguardo alla camicia Moschino, sono stata immediatamente contattata con una spiegazione chiara ed esauriente.
Ora attendo la T-shirt, con la speranza di vivere la stessa piacevole esperienza.
Kimberley è una professionista molto gentile, cortese e attenta al cliente.
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Maria-Ludovica,
Thank you sincerely for taking the time to share your experience.
We truly appreciate your continued trust, from your Moschino Cheap and Chic semi-sheer shirt from the 2000s to your recent Louis Vuitton Cruise Printed T-shirt. Each piece reflects a distinct moment in fashion history — expressive, characterful, and designed to remain relevant beyond seasons.
We are especially pleased to know that when you had questions regarding your Moschino shirt, our team was able to assist you promptly and transparently. Clear communication and thoughtful guidance are essential to the way we approach every client relationship.
We hope your Louis Vuitton piece brings you the same satisfaction, and we remain at your complete disposal should you need anything further.
With gratitude,
Kimberley
Her-Age Concierge
Poor description of defects
Unfortunately the description was lacking of some important elements: there are a lot of small holes, most likely caused by moths, and there's no evidence in the description. The cape, described in excellent condition, in my humble opinion, is quite good, but no more.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Sir,
Thank you for taking the time to share your feedback.
We are genuinely sorry to read that the condition of the Steinbock wool cape did not fully align with your expectations. You are right in pointing out that the presence of small holes should have been communicated more clearly in the description, and we regret this oversight.
When working with vintage garments, age and signs of time are part of their nature, but transparency in describing any visible defects is essential and non negotiable for us. In this case, we acknowledge that the description did not reflect this with sufficient accuracy.
We truly appreciate your feedback, as it helps us refine our internal review process and ensure greater clarity going forward. We will be reaching out to you directly to address this personally and with the attention it deserves.
Kind regards,
Kimberley
Tutto perfetto
Tutto perfetto, borsa originale, team impeccabile che mi ha seguito passo passo fino alla consegna … ottimo !!!
22. joulukuuta 2025
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your experience.
We are delighted to know that everything met your expectations and that you felt supported step by step throughout the entire process until delivery. Your Louis Vuitton Monogram Alma BB is a timeless and elegant piece, appreciated for its refined proportions and everyday versatility, and we are glad it was received with such satisfaction.
Providing authenticity, attentive guidance and a smooth purchasing journey is central to our approach, and we are pleased this was reflected in your experience.
Thank you for your trust. It will be a pleasure to assist you again in the future.
Kind regards,
Kimberley
Oggetto perfettamente in linea
Oggetto perfettamente in linea con la descrizioni e, perciò, con le mie aspettative. Spedizione in tempo utile per gli "impegni" natalizi. Comunicazione puntuale e in tile con il prodotto. Unico neo: mancava una busta di stoffa, magari con il marchio, almeno "her age", che avrebbe avuto un ruolo importante nel momento del regal. Lo scorso anno comprai una Louis Vuitton da voi e c'era.
29. joulukuuta 2025
Vastaus yritykseltä her-age.com
Dear Sir,
Thank you very much for your thoughtful feedback.
We are pleased to know that the item fully matched your expectations and that delivery and communication were aligned with your needs during the holiday period. We truly appreciate your note regarding the absence of a fabric dust bag, especially considering the importance of presentation when a piece is intended as a gift.
Your observation is valuable and helps us refine details that are part of the overall experience. Thank you again for your trust and for sharing such constructive feedback.
Kind regards,
Kimberley
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your feedback.
We are pleased to know that you found the price fair and appreciated the quality of our communication. Your Salvatore Ferragamo Gancini convertible top handle bag is a refined and versatile piece, valued for its elegant design and functionality, and we are glad it met your expectations.
Thank you for your recommendation and for choosing us. We look forward to assisting you again in the future.
Kind regards,
Kimberley
Vastaus yritykseltä her-age.com
Dear Sir,
Thank you very much for your feedback.
We are pleased to know that your experience was perfect and that you appreciated the rapid and efficient communication throughout your purchase. Your Vivienne Westwood Ranch jeans from the 2020s are a distinctive piece, reflecting the brand’s bold spirit and contemporary attitude, and we are glad they met your expectations.
Providing clarity, responsiveness and consistency at every step is a priority for us, and we are pleased this was reflected in your experience.
Thank you for your trust. We look forward to assisting you again.
Kind regards,
Kimberley
Very trustworthy seller
Very trustworthy seller. Great responsiveness and correct prices. 👌
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Sir,
Thank you very much for sharing your feedback.
We are pleased to know that you found us trustworthy and appreciated both our responsiveness and pricing. Your Cartier vintage Baignoire watch from the 1960s is an exceptional piece, admired for its timeless design, refined proportions and historical significance, and we are glad it met your expectations.
Accuracy, transparency and attentive communication are essential to us, especially when dealing with rare vintage watches, and we are pleased this was reflected in your experience.
Thank you for your trust. We look forward to assisting you again in the future.
Kind regards,
Kimberley
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for your feedback.
We are pleased to know that your experience was smooth and that everything went as expected. Your Jean Paul Gaultier mesh dress from the 2000s is a distinctive piece, appreciated for its bold design and iconic character, and we are glad it met your expectations.
Thank you for your trust. We look forward to assisting you again.
Kind regards,
Kimberley
Only received confirmation of my order.
Only received confirmation of my order.
Did not receive my order or any follow up.
9. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Nina,
Thank you for sharing your feedback. We sincerely apologise for the delay you experienced. Over the past weeks we have received an exceptionally high volume of international orders, and while each item is individually inspected and prepared through our curated shipping process to guarantee authenticity and condition, this has resulted in longer processing times than usual.
We completely understand your concern and regret that you did not receive proactive updates from our side. Please rest assured that your order was fully secured at all times. However, as per your request, it has now been cancelled and a full refund has been issued.
We are deeply committed to providing a seamless, trustworthy experience, and your feedback helps us improve our service standards further. Our customer care team has reached out to you privately, and we would be pleased to welcome you back with a dedicated priority service.
Thank you again for your time – your trust is invaluable to us.
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your feedback.
We are pleased to know that your experience was positive and that you found our service reliable. Both your Louis Vuitton Monogram Speedy 35 and your Prada Large Saffiano Cuir Double Satchel are iconic pieces, appreciated for their craftsmanship, durability and timeless design, and we are glad they were delivered successfully and met your expectations.
We value your trust and your balanced review, as it helps us continue to refine every aspect of our service. Attention to selection, authentication and logistics remains central to our standards.
Thank you for choosing us. We look forward to assisting you again in the future.
Kind regards,
Kimberley
Item was exactly as described
The Chanel necklace I ordered is truly beautiful and exactly as described. My only complaint is that it took a very long time to get here and was delivered while I was on vacation… almost 3 weeks to arrive. With that being said they answered all of my questions in a timely manner and switch my delivery to my work since I would not be home to receive. I would order again from them with knowing it will take a bit to get my item.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for taking the time to share such detailed feedback.
We are pleased to know that your Chanel gold plated CC pendant necklace fully met your expectations and was exactly as described. This is a timeless piece, appreciated for its elegance and iconic design, and we are glad it was received with satisfaction.
We also appreciate your honest note regarding the delivery timeframe. When dealing with second hand and vintage jewellery, additional steps such as quality control, authentication and careful logistics can sometimes extend delivery times. We are grateful for your patience and are glad our team was able to assist promptly and adapt the delivery to your workplace to ensure everything went smoothly.
Thank you for your understanding and your trust. We look forward to assisting you again in the future.
Kind regards,
Kimberley
Pristine vintage item
Pristine vintage item, helpful customer service and fast delivery.
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your experience.
We are delighted to know that your Chanel vintage long jacket from the 1980s was received in pristine condition and met your expectations. Pieces from this era represent exceptional craftsmanship and a strong sense of style, and it is always rewarding to know they are appreciated for their quality and character.
We are also pleased that you found our client care helpful and the delivery timely. Attention at every stage, from selection to shipment, is essential to us.
Thank you for your trust. We look forward to assisting you again in the future.
Kind regards,
Kimberley
PERFETTI
Prodotto perfettamente conforme alla descrizione (ovviamente legit) ed assistenza sempre presente e pronta a rispondere!
16. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your feedback.
We are pleased to know that your Prada Tessuto Impuntu Wallet on Strap fully matched its description and that you appreciated the constant and responsive assistance throughout your purchase. This piece is valued for its clean design and practicality, and it is always rewarding to see it received with confidence and satisfaction.
Ensuring authenticity, accuracy and attentive support is central to our standards, and we are glad this was reflected in your experience.
Thank you for your trust. We look forward to assisting you again.
Kind regards,
Kimberley
Tres belle 1 ere experience
Le sac est magnifique .Il est arrivé tres bien emballé
Je suis ravie
2. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä her-age.com
Dear Madam,
Thank you very much for sharing your first experience with us.
We are truly pleased to know that your Louis Vuitton x Philip Karto Master of Game Speedy 35 from the 2020s arrived beautifully packaged and met your expectations. This is a particularly special and distinctive piece, appreciated for its creative character and limited appeal, and it is wonderful to hear that it brought you such satisfaction.
We are honored that your first experience with us was a positive one and that the care taken in presentation and delivery was felt.
Thank you for your trust. We look forward to accompanying you again in future selections.
Kind regards,
Kimberley
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.