Help Disneyplus Arvostelua 323

Now has ads even though already spending money on service. Ruins movies and shows

I am only giving them a 4 star for the good shows they are producing and collecting.
For example, I am over the moon that “The Orville” has been added to Disney+; I was bouncing off the walls for a solid 10 minutes over it. “The Orville” is a wonderfully made show by Seth Mcfarlane and deserves a 4th season. However, the show has adult jokes and talk of sex which is not appropriate for children. Although buying the streaming rights was an excellent choice I think that shows such as that should be in a separate category or area for Disney. Our kids should not be exposed to jokes like that too soon.

Deleted my account but still got charged.

There are so many, so many ads coming and it's not 15sec or 1min it is 2min. mainly when I am watching any series. I am losing patience. Please remove those ads or minimize the ads

I have the Disney plus bundle with Hulu. I processed payment but my Hulu account was on hold. I spent over 3 hours on the phone with Disney plus customer support over a 2 day period. They kept telling me that it was a system issue and that it would be fixed within 15 minutes to 12 hours. It was never fixed. They keep you on the phone forever and won’t allow you to speak to a manager because supposedly higher level support isn’t customer facing. This is the WORST CUSTOMER SERVICE EVER.

2x took my money, but my sub didnt restart, helpdesk cannot be contacted, there is random phone number what doesnt work and exist, chat doesnt exist.. now im without money because this was my last money for next week... great company

Expire subscription prior to then end of the term. They will not help or resolve it. WHY WOULD I EVER SUBSCRIBE AGAIN. GOOD LUCK WITH THE STREAMING COMPETIION.

Had Disney for three years. Noticed kids watching shows that used the words gay, transgender, promoting black CRT and saying white supremacy in a cartoon. I heard many saying that they went woke and were pushing a Biden pedophila agenda. Well they are! Leave the kids alone. Cancelled!! Since you want to talk sex with kids. Go FK yourselves!

I’ve noticed there are ads that stream during movies on Disney plus now which was not there just some months ago. Tubi and several other FREE streaming platforms are FREE because they have ads and commercials. If Disney plus is going to have commercials, especially with how frequent they are, it should become a free streaming platform; however, the viewing options should remain with the quality of variation it has as of now.

I want to start by saying I love the content and think it is family oriented for EVERY family. I do appreciate this direction. Its just their Help center SUUUUUUUCKS! Like it was hard to get any questions answered and I couldn't figure out how to switch my bundle to a cheaper one through Disney+ and was just a maze to try and find Any way to contact an actual human being.

Called the Disney+ toll-free number. My call was answered by a gentleman named Lou (from NY...somewhere near Buffalo). He was GREAT!!! Lou was patient, smart and just genuinely epitomized exceptional customer service!!! I tried to leave this info using the automated survey, but my numbers (for some reason) just weren't accepted by the Disney Survey System. I'm hoping Lou gets these comments so he knows how very much I appreciated his assistance.

I was a subscriber but the new black cartoon show that basically says that white people are bad and we owe black people reparations and you are making these cartoons for children. I had the channel because I liked a lot of the early Disney movies like monsters inc and toy story and my granddaughter likes these shows but to start teaching my granddaughters that she is bad because she is white and she owes black people money. And to top it off you are showing gay and transgender people in cartoons for 2 year old kids they don't understand this stuff you are putting this stuff inside their heads. So I canceled my subscription I was leaning on canceling when you put out buzz lightyear but it wasn't that bad but then you put out strange new worlds with a gay lead character and I was seriously thinking about canceling but the final straw was the black cartoon that saws that white people are bad and we owe money to black people. I have news for you I was never a slave owner and neither were my parents and their parents and their parents and they didn't even live in America at that time except for a few which were native Americans. When I was younger the characters weren't gay and they didn't talk about their sexual preferences other than the fact that Mickey was dating minnie mouse. We also didn't talk about races and the differences between the two they were shown as the same and they didn't make a big deal about these items. A two or three old child can't understand this stuff and you shouldn't be putting these thoughts in their heads. Disney is going to go broke and it's because you are forcing the beliefs of less than 3 percent of the population onto the other 97 percent of the population and we vote with our money and my money is going elsewhere. You will start to see the difference in your bottom line very quickly because I am not alone in these thoughts and I'm sure you are seeing this also because your last few movies have flopped and your park admissions are way down and now you are laying off your employees.

THE AGENTS ARE FINE, THEY CANNOT FIND ME "IN THE SYSTEM" TOOK 4 HOURS TO NEVER GET A SUPERVISOR, THEY WERE GONE FOR THE YEAR

Absolutely junk. Mostly everything is Anti-white, Anti-Christian and Anti-Straight. It has turned from educational watching to indoctrination attacking straight, white, Christian and conservative viewers

Waste of money and time. Content is horrible. What a disappointment!

Horrible service; they charged my account for a service that I never received.

I’d give them a 0. Absolutely garbage. Worst service ever!!! 4 months of hours on the phone, they never fixed anything… worst customer service I’ve ever experienced.

Haven't been able to access the service albeit paying subscription and couldn't access Disney Plus help service by phone or live chat

Gostaria que resolvessem a questão das tradições para português na série private practice. Já estou a mas de seis meses tentando assistir a 5 e a 6 temporada mas ainda não está traduzindo para português.

I am a Verizon customer and there was a 6 month promotion through Verizon and Disney charged my account for months and when calling to get the situation resolved Disney
was not helpful was on hold for a long time to get approval from Management staff on charges that were not supposed to be charged due to it was a FREE 6 month promotion. When asked If somebody can contact me back or email me they were not allowed to do that is what I was told, I just had to sit on hold and wait until I got an answer definitely need better customer service....
Contacted Verizon as well and was told I was on the 6 month promotion but due to Disney charged me directly I needed to contact Disney. Well Word of advice when it comes to promotions they're NOT FREE they always will find a way to charge and bill you and then you spend time and inconvenience yourself to get the refund. It is always someone else fault I still have heard nothing to get a refund from Disney. I will take the time to contact my bank dispute the charges as well as contact Verizon agian due to the promotion was through them and Disney did not honor this promotion as well.
UPDATE... Disney did step up as of Jan 19th and refunded my money.
Thank you Disney