HelloFresh New Zealand Arvostelua 14 772

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Overall I'm happy with service, we recently tried another brand. Then switched back. My only disappointment would be my last order was delivered after 8pm at night. With no textes or email of expe... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

The promotion enticed me, and broke a cycle of predictable suppers. Quality of food was excellent and recipes easy to follow and adapt to suit home grown veggies and extras for the family. Good work... Näytä lisää

Saanut 1/5 tähteä

The food was ok. We are not typically fancy eaters so the food was fine and the convenience was good. However, we just cancelled our subscription 15 minutes ago because hello fresh arbitrarily changed... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipe... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-kotiinkuljetuspalvelu
  2. Elintarviketoimittaja

Yrityksen kirjoittama

HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

15 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Hello Fresh for the win

We have been trialing both Hello Fresh and My Food Bag for awhile now, and have chosen Hello Fresh to go forward. The choices are just better, the food is great.. and the pricing is far far more reasonable. We love the packaging for HF too - so much easier when just about everything for a meal is in one bag which you can just grab. and we love the points and giveaways and little surprises that Hello Fresh keep delivering. Is convenient and easy - and the food is delicious.

5. elokuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Saanut 4/5 tähteä

There are hits and misses

There are hits and misses, but I've had a hundred or so boxes and will continue getting more.

19. heinäkuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Saanut 3/5 tähteä

I recieved my order on a Saturday by…

I recieved my order on a Saturday by Monday my tomatoes were rotting and the beans for different recipe were turning black. Disappointed.

28. tammikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Hi Ange,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Saanut 4/5 tähteä

Pretty awesome

Firstly, we are happy and appreciative of the time saved in shopping and thinking "what will we have tonight" and also financial savings... no impulse buying everything is sorted all we have to do is cook eat andclean up... however something that keeps showing up is missing or un usable produce... this is our 3rd week and without even opening our first bag I have notice we dont have the recipe/method instructions... im hoping this week all bags will have all ingredients required and that they are usable... so all in all this is my only under par comments everything else taste variety and as stated in the beginning the savings on many levels is awesome.

3. helmikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Saanut 3/5 tähteä

Tasty but not Quick

The meals have been tasty but I don't enjoy how long they take especially when tired and don't feel like reading from a recipe. Prefer to make quick meals where I can throw ingredients together.

3. helmikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Hi Julia,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Saanut 3/5 tähteä

Quality of product seemed to decline

Quality of product seemed to decline. EG shrivelled up radishes..Hello Fresh does not seem to be in tune with customers demographics.eg I am 78 years old.. my last order was tacos and hamburgers. More suitable for teenagers!

5. joulukuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Hi Jane,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Blanch
Customer Resolution Specialist
HelloFresh

Saanut 5/5 tähteä

Great way to take the stress of dinners…

Great way to take the stress of dinners and lunch ideas. As vegetarian, I get to choose from a great variety of veg options makes it so easy as well.

23. joulukuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Saanut 4/5 tähteä

Makes life easier

Good, healthy, easy to follow recipes,

18. marraskuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Saanut 3/5 tähteä

Choices of recipes are always the same

Choices of recipes are always the same

29. syyskuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Hi MP,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Saanut 5/5 tähteä

Hassle free

I really hate supermarket shopping and trying deciding on what meals to cook each week. I really like that HelloFresh kits have everything you need to make the meal. The quality of the meats and vegetables are excellent, as are the portion sizes.
I am enjoying cooking meals again and trying different recipes and ingredients.

14. tammikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for your five-star review! ⭐

It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌

If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week, and are happy to help! 😊

You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Saanut 1/5 tähteä

LHaven't been able cook yet as my first…

LHaven't been able cook yet as my first delivery was sent to wrong address. Will re-review when I get a delivery

3. helmikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Hi Hineari,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Saanut 5/5 tähteä

Great service

Great service, always appraised of delivery time. Great recipes,fresh ingredients. We save money on our meals this way.

21. tammikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Saanut 5/5 tähteä

I have supported Hello Fresh for years

I have supported Hello Fresh for years, stopping and starting subscriptions depending on where I was in life. This time, my family have really enjoyed the experience, decision fatigue at an all-time low, and enjoyment at a high. So far, so good and have committed to the next four weeks (without a discount locking us in). Keep up the fresh, great recipes!

6. toukokuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Saanut 4/5 tähteä

Great options and fast delivery

Great options and fast delivery. I know that things are more expensive but the protein portion is much more smaller than before, i ordered for two people and the meat is actually good for one.

10. helmikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren

Saanut 4/5 tähteä

Hello Fresh meals are great

Hello Fresh meals are great, I usually wait until they have a deal before I use them. I signed up when they had 40% discount off a box, then I felt it was worth me spending the money, Hard to get creative in the kitchen, so these recipes and pre planned meals really helps!

30. joulukuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Saanut 4/5 tähteä

A title is pointless. I'm critiquing not writing book

My Meal selection or choice on a whole isn't to bad.
Sometimes an ingredient (vegetable) is left out because of availability, which at times is understandable, but questionable at the height of their growing season.
Some vegetables delivered have been wilted or poor quality. it doesn't happen often but does happen.
Avocados are always green and have to be ripen. i can understand to a point, but it means running to the supermarket to buy a ripe one to follow the recipe when you're cooking that meal for the night.

9. joulukuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren 💚

Saanut 5/5 tähteä

Great food and great idees more than…

Great food and great idees more than enough for 2 ppl

31. tammikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Blanch 💚

Saanut 2/5 tähteä

A few issues, but still enjoy meals.

We have had a few issues recently. The flavors are always very good and nice balanced meals. But, we have found the chicken bags often come open and the raw chicken juice leaks over everything. So we have had to throw a few things away.
The avocados are always hard as a rock and plasticky- they cannot be eaten. The beef rump has been very grissley & chewy, not much actual meat. Besides those issues which have occurred a few times on numerous orders- we are happy otherwise.

20. elokuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Hi,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Saanut 5/5 tähteä

I don't need to think what do I cook…

I don't need to think what do I cook tonight.

14. tammikuuta 2026
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Saanut 4/5 tähteä

The food and recipes are true to…

The food and recipes are true to descriptions. Easy to follow and quality ingredients

18. marraskuuta 2025
HelloFresh New Zealand-logo

Vastaus yritykseltä HelloFresh New Zealand

Thank you so much for your review! ⭐

We are delighted to hear that you have been enjoying your meals!

Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️

If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:

Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Elise 💚

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