Recipes are great and the deliveries are always completed well. While I understand the reasoning for the change, I still prefer the old boxes it got delivered in, the carboard now is often squished an... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We've been getting Hello Fresh 3 times weekly since November 2025 and I can honestly say its one of the best decisions I've ever made ,the food is great. We have not had one bad meal I love the fact... Näytä lisää
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Think I spend less money using Hello Fresh because I don’t go to the shops as often and therefore buy the things I think I need. Meals are surprising filling compared to the size of the meat recei... Näytä lisää
Food quality is excellent. Step by step instructions easy for teenagers to follow. A huge amount of plastic and cardboard packaging. Recipe cards are brilliant.Reasonable value while I'm getting the d... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whether you're cooking for two or feeding a whole hungry horde, HelloFresh has the right meal plan for you! Choose from classic, vegetarian or family-friendly recipes, then select how many meals you need and for how many people. With meal planning and grocery shopping out of the way, you're left with the fun part of cooking! Learn new skills as you take on cuisines from all over the world. Say goodbye to the stress of deciding what's for dinner and hello to healthy variety! Our flexible subscription plans mean you can pause or cancel deliveries before our order cut-off deadline each week. And our friendly customer care team are here to help with any questions or feedback you have. Thanks for choosing HelloFresh!
Yhteystiedot
5 Queen Street, 2008, Sydney, Australia
- (02) 8188 8722
- hello@hellofresh.com.au
- hellofresh.com.au
4,1
Hyvä
19 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have found on multiple occasions the…
I have found on multiple occasions the vegetables are not very fresh and only just last the week. Also my last order 2 of my items had past there use by date so they didn't even last a week.
21. tammikuuta 2026
Think I spend less money using Hello…
Think I spend less money using Hello Fresh because I don’t go to the shops as often and therefore buy the things I think I need.
Meals are surprising filling compared to the size of the meat received.
14. huhtikuuta 2026
Love the convenience and freshness of…
Love the convenience and freshness of products.
3. helmikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Tasty and easy
14. huhtikuuta 2026
Vastaus yritykseltä HelloFresh Australia
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Daren💚
The food has been very tasty and easy…
The food has been very tasty and easy to cook
2. huhtikuuta 2026
Vastaus yritykseltä HelloFresh Australia
We appreciate your five-star rating! It's great to hear that you find our meals tasty and easy to prepare. Thanks for sharing your experience!
- Daren
Very good
Very good, our family have throughly enjoyed the family friendly meals… top notch
31. maaliskuuta 2026
Vastaus yritykseltä HelloFresh Australia
Thank you for the five stars! ⭐ We're delighted to hear that our family-friendly meals have been a hit with your family. We appreciate your top-notch feedback!
- Daren
If you are always struggling to decide what's for dinner....
Recipes are great and the deliveries are always completed well. While I understand the reasoning for the change, I still prefer the old boxes it got delivered in, the carboard now is often squished and as it is kept cold, it falls apart easily like cardboard does when it gets wet. Very occasionally the meat can be too fatty or something, but vegies and everything else are usually pretty good. It helps us diversify our meal choices and try things we otherwise probably wouldn't attempt to cook and not have to wander the supermarket trying to decide! Easy to order and change meal choices.
26. maaliskuuta 2026
Vastaus yritykseltä HelloFresh Australia
Thank you so much for your review!
We appreciate your positive feedback on our recipes and deliveries. We've noted your comments regarding the new box quality and how it performs when damp, as well as the occasional issue with meat quality. We're glad our service helps diversify your meals and simplifies meal planning.
- Daren
Constant mistakes, missing ingredients.
Got a meals delivered. Spent the 20mins cooking it up, absolutely disgusting, inedible, saltiest thing I’ve tasted. Called customer service and they didn’t want anything to do with it and then cancelled our subscription! Absolute poor customer service, rude and “failed to believe” no apology.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HelloFresh Australia
Hi Chris
Thank you for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it.
I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested contact information.
I hope we can turn this around and give you the true HelloFresh experience.
Daren
Customer Resolution Specialist
HelloFresh
The ease of cooking these meals is…
The ease of cooking these meals is fantastic, they are also very flavoursome, only thing is some bags of lettuce have been slimy and soggy so have had to pull all those bits out, with all the meals I've had there has only been one my husband and I havent liked.
7. huhtikuuta 2026
Vastaus yritykseltä HelloFresh Australia
We're happy to hear that you find our meals easy to cook and flavorful! We appreciate your feedback regarding the lettuce and are sorry some bags were not up to standards. We'll look into this to ensure consistent quality. We appreciate you sharing your experience.
-Daren
Vastaus yritykseltä HelloFresh Australia
We're so happy to hear you think the menu and food is delicious! Thank you for your five-star review; we appreciate your feedback.
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
The food i have had this week has been…
The food i have had this week has been so tasty.
15. huhtikuuta 2026
Vastaus yritykseltä HelloFresh Australia
Thank you so much for the five stars! ⭐
We're so happy to hear that you enjoyed the tasty food from your box this week!
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
Vastaus yritykseltä HelloFresh Australia
We're so happy our recipes are fresh and easy for you to cook! Thank you for your five-star review; it really makes our day!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
Great tasting food
Great tasting food, easy to understand recipes suitable for beginner cooks. Great customer service, filterable site for choosing meals, high quality of ingredients. Delivery goes well and can be tracked. I prefer HelloFresh to Marley Spoon
31. maaliskuuta 2026
Vastaus yritykseltä HelloFresh Australia
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau 💬
Happy cooking! 😊
- Elise 💚
We have only had one item missing in…6 deliveries
We have only had one item missing in the meals so far
6. huhtikuuta 2026
Vastaus yritykseltä HelloFresh Australia
Thank you so much for the five stars! ⭐
We appreciate your feedback and are so glad to hear you've had a great experience with our meals. We'll work to ensure order accuracy.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
In the main menu packages arrive on… Sunday
In the main menu packages arrive on time. Menus are interesting and varied.
11. marraskuuta 2025
Vastaus yritykseltä HelloFresh Australia
Thank you so much for your review! ⭐
We appreciate you taking the time to share your thoughts. We're happy to hear that you find our menu packages varied and that they are delivered punctually.
You can reach our awesome Customer Care Team via:
📞 Phone: (02) 8188 8722
💻 Live chat: hellofresh.com.au
💬 Facebook DM: http://fb.com/msg/hellofreshau
Happy cooking! 😊
- Blanch 💚
Easy to pause deliveries while away…
Easy to pause deliveries while away from home.
Rang to contact…..spoke to a real person…..
Excellent response….
10. maaliskuuta 2026
Vastaus yritykseltä HelloFresh Australia
We're happy to hear that pausing deliveries was easy and that you spoke to a real person, Annette! We appreciate your positive feedback regarding the excellent response you received.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Ricka 💚
I just love Hello Fresh
I just love Hello Fresh, why! because the food is always delicious and fresh. It is always packed and delivered to high standards. They keep in contact with you so you know when and where your delivery is.
3. huhtikuuta 2026
Vastaus yritykseltä HelloFresh Australia
We're so happy to hear you love Hello Fresh, Dell! Thank you for the five stars! ⭐ We're delighted that our fresh, delicious food and delivery standards meet your expectations. Knowing when your delivery arrives is important.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Ricka 💚
Vastaus yritykseltä HelloFresh Australia
We're so glad you find our service easy to use and that you appreciate the fresh, high-quality food we provide! Thanks for the five-star review!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Ricka 💚
We've been getting Hello Fresh 3 times…
We've been getting Hello Fresh 3 times weekly since November 2025 and I can honestly say its one of the best decisions I've ever made ,the food is great. We have not had one bad meal I love the fact that you don't lose your cooking skills and there is no waste and its portioned perfectly. We always seem to have enough for 2 dinners and a lunch the following day .Definitely recommend trying it for yourself.
7. marraskuuta 2025
Vastaus yritykseltä HelloFresh Australia
We're happy to hear that Hello Fresh has been such a positive experience for you since 2025, Tracy-Ann!
It's great to know you're enjoying the delicious meals, skill retention, reduced waste, and perfect portions. We appreciate you recommending us!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Ricka 💚
Easy to order
Easy to order
Only two delivery days
Would like more green vegetables
Would recommend to others
18. marraskuuta 2025
Vastaus yritykseltä HelloFresh Australia
Thank you so much for your review! ⭐
We appreciate your order and recommendation! We're glad the delivery was convenient. Thanks for the feedback about wanting more green vegetables; we'll consider this.
- Daren
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