Hedon Arvostelua 

We had communication all the time, they kept me informed about every step since my purchase until the arrive (not yet because of vacations), I am very satisfied with my purchase

Items that were ordered arrived in good condition. Quality of the upper garment ordered was A-okay! They match the Hedon head gear I own.

Hello Hedon team,

I wanted to share that I am extremely happy with your products. The helmet I purchased is truly beautiful and of outstanding quality. The design, materials, and craftsmanship are simply exceptional.

It is a pleasure to buy from a company that pays so much attention to detail. I also want to thank you for remembering and taking care of a customer who lives so far away in Argentina.

I look forward to continuing to buy your products in the future.

Kind regards,
Cristian Ciccia

Purchasing from this company was a pleasure. I ordered some visors and accidentally ordered wrong fitting type. They contacted me knowing the lid I had purchased, resolved the issue before sending wrong ones. Communication was great Top service & lid is awesome.

I started looking for a new helmet that would offer great protection, visibility, comfort and wouldn’t look out of place on vintage motorcycles. I have been wearing Shoei helmets for the past couple of decades, and although they are great helmets, it was time for something new. I saw the Hedon helmets in a review and started checking them out. I liked the looks, quality, finishes and keen attention to detail. I contacted the company and received quick responses to my numerous questions. I found a number of helmets that I liked, and found the Heroine Racer Interstellar 2.0 for sale at Revzilla and purchased it. I came in the mail a few days earlier and when I pulled it out of the box, i said WOW! I act never seen such quality. I pulled the straps and put it on, and my head felt like it was in heaven. It was simply incredible. If you are looking for a great helmet, do yourself a favor and check out Hedon.

The helmet is really nice, but the customer service not up to the level of the quality of the product.

Amazing service and helmets! The only for me!

A work of art! I recommend it 100%

Awesome product. Well package and great quality. Really fast shipping even all the way Down Under. Thanks!

Had issues with my order, exchanged several emails with Anne and Gine. Support is great. They live up to the brand's name and made sure that your concerns, issues, etc., are all accommodated and resolved accordingly. They are both great and superb. The helmet is also stunning. Will surely recommend this helmet to other.

Lovely helmet. Quality. 5 stars

Wonderful shopping experience, magnificent staff service !. The quality of the helmets is unmatched. I am very happy and will buy from Hedon again soon !.

I received a recommendation for the Hedon helmet I purchased from ChatGPT. My requirements were a perfect match for the Hedon brand. The Hedon helmet I bought is very well made. The after-sales support regarding my questions about the visor I ordered was excellent. I wear glasses, and the Hedon team gave me very good advice. After the start of the new season, I'm considering getting a full-face helmet from Hedon to complement my current open-face helmet. Hedon team: keep up the good work!

Ich habe sehr lange überlegt, ob und was ich zu meinen negativen Erfahrungen mit Hedon abschließend sage.
Ich war wohl einer derjenigen Kunden, die einen der letzten Epicurist 1 Helme direkt bei Hedon gekauft haben. Ich wusste allerdings nicht, dass bereits ein neuer Helm in Vorbereitung war. Man sagt es mir auch nicht. Nur wenige Monate später benötigte ich wegen einem Kratzer ein neues Visier. Bereits zu diesem Zeitpunkt gab es keinen Ersatz mehr, weder bei Hedon noch im Sekundär Handel. Zuerst vertröstete man mich über Monate. Nach langem Hin und Her hat mir der Support dann einen Epicurist 2 mit Rabatt angeboten. Das Visier des neuen Helm sei nicht abwärts kompatibel und Ersatzvisiere für den ersten Helm würden nicht mehr angeboten.
Das ist die sprichwörtliche „Notlösung“, die bei einem 600-€-Helm eigentlich eine Frechheit ist. Ich sitze nun auf einem Helm, der seine Hauptfunktion verloren hat. Dass man den ersten Epicurist in dieser bescheidenen Situation nicht einfach zurücknehmen wollte, ist ein Armutszeugnis für den Hersteller-Support. Meine Erfahrung: Bei Hedon handelt sich wohl eher um eine Lifestyle Boutique als um einen soliden Hersteller, der auf einen nachhaltige Zufriedenheit seiner Kunden setzt. Da nutzen all die schönen Materialien gar nichts, wenn der Helm innerhalb kurzer Zeit nichts mehr wert ist. Noch ein Hinweis: Druckknöpfe zur Befestigung eines fixen Visier sind nicht vorhanden. Nach der Demontage des Klappvisier zeigte sich, dass Hedon zur Befestigung einfach vier Muttern nachträglich in der Helmschale gebohrt und verklebt hat. Dabei wurde so unsauber gearbeitet, dass eine Nutzung ohne Visier einfach nur schlimm aussieht und ebenso ausscheidet.

Wonderful company with wonderful products. Worth every penny.

Awesome
Communication - Prompt Turnaround. Seamless

Very good communication and a superb product ..very happy 😁

Had an issue with my order and the customer service team was very helpful.

Thanks Anne.

Speedy delivery from the UK to Germany. Shipping costs are at the high side.