Health Products Arvostelua 

My order was accepted. I had no problems.

Shipped quickly. Didn’t get what I thought what I was getting. That was probably my error. So I asked for a refund. It has been a month since I have asked for an RMA. I call them weekly for an update. They keep blaming it on their vendor. And… they do charge a 20% restocking fee and you have to pay for return shipping. Hopefully I will get my RMA number soon. Time will tell. But I am really tired of calling them.

They sent the incorrect items. It took a long time to get a return label. Then they tried to short me on the refund. They still have the items I wanted to order on the website, but they don't have them, they are just trying to scam people out of their money.

Worst experience ever while ordering health supplements. I wish I had read their reviews before ordering :(
They took forever with my order, more than 6 weeks, then I decided to cancel, since they claimed they had a large volume of orders which seems unbelievable. I request my refund and 4 months later, I still fighting for. Stay away from this company!

I would give them a zero! The absolute worst. 3 phone calls, 5 chats, 3 emails and still no refund. I had to go to PayPal and file a claim to get my refund. HPFY are simply terrible.

Their website states orders are shipped within 3-5 days - my order was finally received 25 days after ordered, and that was after I contacted them to find out where my order was. Ofcourse their excuse was the item was on back oder, which was not previously stated. They also charged my credit card immediately. This was the second time I ordered from them with the same results. It's a good thing I didn't need the product right away. I will say they have many products at a reasonable price, just don't expect to receive in a timely manor.

If I could leave 0 stars i would. This website is a SCAM! My grandpa ordered a product from them. Never received it, struggled getting ahold if customer service, once we made contact they said they would issue a refund, then all of a sudden my grandpas credit card had over$1,000 worth of charges that he never made.... Had to go through all the steps to get it fixed. But DO NOT DO BUSINESS WITH THIS WEBSITE, IT IS FAKE

My order was delayed 2 weeks past the 4-5 days shipping promise. When I tried to return it, they strung it out even further with promising emails that the lable would be sent and many delays to send the return label only to finally inform me they would not process the return because the item was discontinued.

They seem to be a GREEDY MIDDLEMAN. They stock nothing, I canceled order after no movement for a week. A month later still no refund. Called and got someone who said 3-5 days. What BS.
I will never deal with them again.

I ordered a hand-brace on June 18, 2025, it stated that I would receive the product in 5-7 business days; I have not received it. It is June 30, 2025.
I called and a recorded message said no agents were available to take the call.

Absolutely Disgusting. This Company Failed My Family When We Needed Them Most.

If I could give zero stars, I would. "Health Products For You" should be ashamed to call themselves a health supplier. My mother ordered a portable asthma machine for my grandfather—something he desperately needed. We were told it would be shipped promptly. Instead, we were left in the dark for over a week with no updates, no tracking, no compassion.

It got so bad that my mother’s boss had to step in and call the company himself. Only after that phone call—over a week later—did they finally bother to ship the device. It arrived two days too late. My grandfather died gasping for air, scared and suffering, still asking where the machine was. He never got the help we tried to get for him because of their laziness, their dishonesty, and their complete lack of humanity.

This isn’t just bad customer service. This is failure at the cost of human life. We trusted this company. We thought we were buying from people who understood urgency and care. Instead, we were met with silence and delay. I will never forget how this company contributed to the pain my grandfather endured in his final days.

Avoid this place at all costs. Do not trust them with your loved ones’ health. They are not just unreliable—they are inhumane.

I would give them a zero as well. Don’t waste your time! My order has never arrived. They have not responded to any emails, What’s Up texts, voice mail messages… The message always says no one is available to answer the call. It must be a scam or just horrible company.

Can I give it a ZERO rating?
This is the WORST online buying experience I have ever had. The company seems totally dishonest, promising me a refund THREE times over the space of 3 months for an item that I returned. One email, sent 2 weeks after UPS showed their receipt of the item, told me to just destroy the item! NEVER BUY FROM HPFY!!!

Placed an order for lab coats needed for work on 2/14, never received them or notification that it shipped. Called 2/27, was told item was backordered (even though they had not notified me of this nor did their website note item was backordered) and should expect item the following week. Called again 3/6 and was told item was expected to ship on 3/14. Still nothing as of 3/18, called back, am now being told item was discontinued and no notification of this via email or still on their website. Meanwhile, it's for sale and avail on other websites. They continued to tell me they are "initiating the cancellation process" which takes 1-3 days, then another 3-5 days for refund. Absolutely horrendous. Will be reporting to my credit card company if no refund by next week. STAY AWAY FROM THIS COMPANY!!! ABSOLUTELY TERRIBLE!!!

I ordered a medical supply that I needed - and eight days later when I called to check on delivery, I was told it was on backorder and had not yet shipped. The promised delivery date had already passed. I never received any information from them!

I cancelled the order. On the positive side, the refund was made in a timely manner.

I placed an order on 02 14 25. Still waiting for notice that item shipped. Called on 02 21. Was told they have the order but dont know when it will ship. They ARE WORKING HARD TO MEET MY NEEDS. It might ship in 3 to 5 days. They are not sure. So it might ship two weeks after purchase. They arent sure I think they took my money and ill never see my order.

Masks for a nebulizer. 15 dollars with shipping. I think this is a dishonest company. I am so sorry i didnt read the reviews ans wasted my money.

I told the human i spoke to that i was going to complain and he was not concerned. If they take these small orders and dont deliver...its fraud and theft.

Impossible to return an item. Tried for 3 weeks. BBB solved the issue in a single day - STAY AWAY - FAR AWAY....