Home Comfort Enterprises Ltd Arvostelua 

102
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The scaffolders very pleasant and work around my plants to not damage them! The men fitting the solar panels very good and pleasant and the electrician done an excellent job. Very pleased with the ru... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From first meeting with Nigel to installation was easy, and then through to installation was seamless. Contractors (scaffolders, roofer and electricians) worked really hard through the heatwave,... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From first meeting with Nigel to installation was easy, and then through to installation was seamless. Contractors (scaffolders, roofer and electricians) worked really hard through the heatwave,... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We chose Home comfort enterprises Ltd because they done Home visits not over the phone like some companies. Nigel and the team are very knowledgeable and answered any questions. And it was nice to hav... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Aurinkoenergiayhtiö
  2. Aurinkoenergiaurakoitsija

Yrityksen kirjoittama

At HCE ltd we are equipped and experienced to provide you with a reliable renewable energy system. We can provide you with a suitable system to cut down carbon footprint and to also combat rising energy prices. So Let’s go green! Our systems will change the way you power your property for the better. To do this, our experienced consultants will ask you a few carefully-chosen questions and provide you with a detailed document of all the information tailored to your property. Whether you are looking for advice and guidance from an expert, or just want to understand the different systems available, we are here to help. Speak with one of our trained consultants today.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

102 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(102)

40 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent Company

Nigel is very professional and knowledgeable. He explained how the Solar system works and the cost savings that can be made. No hidden costs, everything clearly explained & no pressure selling.
We were given full back up and support from installation to getting up and running on the app. Thanks again A+++

10. tammikuuta 2025
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Thank you so much. It was a delight to help you 🙏

Saanut 5/5 tähteä

Solar panels look modern on house

Our solar panels give the house a bit of a sci fi vibe. In a good way, though!

8. elokuuta 2024
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

all black. in space there's no where you can hide. Black panels rule

Saanut 5/5 tähteä

The joy of Solar Panels

I wasnt sure that i actually really wanted solar panels it was just one of those things that Ithought might be a good idea and Imet with Nigel with a slightly negative attitude, however after he pointed out the benefits to the planet and the financial benefits to myself I decided to go ahead and from then on everything was carried out promptly and professionally from start to finish and is now up and running only 10 days from my original enquiry

10. syyskuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Thank you so much. We are so happy another person cares enough about the planet as we do. only 7 billion more to go LOL

Saanut 5/5 tähteä

Complete Solar Power Solution

Excellent service from start to end - Nigel patiently and clearly took us through the technical details and made sure we were getting a solution that met our needs; the follow-up site survey suggested a couple of small changes; it was all installed and working a week later.

In addition, HCE are handling all the paperwork and dealing with the electricity supplier (who will hopefully soon be an electricity receiver!)

12. syyskuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Thank you so much. A real pleasure all beit some scaffolding confusion. my apologies

Saanut 5/5 tähteä

Nigel and his crew made the whole…

Nigel and his crew made the whole process smooth and stress-free. Their expertise is truly valuable.

8. elokuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

thank you Stella

Saanut 5/5 tähteä

Nigel visited us on a busy day and took…

Nigel visited us on a busy day and took great efforts to go through the installation and offered a very prompt service. Incidentally, we could not go ahead and he immediately refunded our deposit within 24 hours. He knew his stuff, was charismatic and instilled confidence and we would definitely go ahead with his company when we decide to go ahead. I wish him and his team and his customers the very best and a good, professional experience.

14. elokuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Hopefully we can work together in the future

Saanut 5/5 tähteä

We are so excited about our solar…

We are so excited about our solar system now. The installers are fantastic; they are friendly and so very knowledgeable, and that took the stress out of the installation.

1. elokuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

thanks Dan

Saanut 5/5 tähteä

How my Solar Panel and battery system…

How my Solar Panel and battery system would work was explained very well and my needs were analysed so that my system does exactly what I needed it to. The scaffolding, installers and electrician were all very good, polite and professional. I’m now very happy with my system.

17. heinäkuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Well done for trusting the process

Saanut 5/5 tähteä

Fantastic Job.

The team was amazing, a young professional team on the job, the materials used are really good quality, well i cannot finish without mention Nigel the owner what is a very comprehensive and friendly person. My thanks and I will give my recommendation.

8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Was a pleasure to do the job. thank you for the kind words

Saanut 5/5 tähteä

The guys were quick helpful and…

The guys were quick helpful and respectful. We have three small children running around the house so the job was really difficult for them. However they stayed until finished and it was raining so not easy. However we are delighted with the finished job and would definitely recommend homecomfort enterprises. Really happy with them great company to work with

8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

thank you for your review

Saanut 1/5 tähteä

Nigel the fraudster

Nigel came to our house. Acting very charming gave us a good price and said we had to make a deal or he would leave unless we gave him a deposit. He manipulated me and my wife. We payed deposit of £200. Without telling us he decided it's too cheap and he said he returned the money however he hasn't. He is the biggest fraudster. After checking him he and his company he is a big lier also.

25. kesäkuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Thank you for your review and the contents of which are noted. We are surprised of your comments. The suggestion that any fraud has taken place. If you believe this to be the case then we suggest you contact the police immediately and report any such fraudulent behavior as that is the normal course of action one would take if a fraud had been committed, which we entirely refute. For the avoidance of doubt, I will try to explain to you the process of events having now investigated the same Nigel attended your property to investigate the possibility of installing solar panels and batteries at your home. After spending time with you in explaining the various options, Nigel suggested a tentative price subject to survey and should you wish to proceed with this survey, then a refundable deposit would be required in the sum of 200 pounds. This deposit was paid on the basis of it being fully refundable in the event that the project would be canceled for any reason whatsoever by both yourselves and of course Home Comfort Enterprises Ltd. A survey was arranged, and you were informed of the date and time, but in any event, Nigel did make you aware that the price agreed was subject to survey and would depend on the conclusions of the same. When analyzing the price that had been agreed, it became clear that the project had been grossly under costed and that there would be no point in attending the survey as the project would be rejected. Naturally, we should have contacted you to confirm the same however due to an oversight, we did not do so and this we of course apologize for not informing you of the cancellation of the survey. However, the refund was instantly completed and when you spoke to Nigel, he informed you of the same and also informed you that it would take between seven and 10 days for the 200 pounds to reappear on your account from which the payment was made. After you contacted him on several occasions, he did explain this to you numerous times. Just to explain that the banking system when paying by credit card or debit card is totally out of any retailers control and is entirely dependent on the banking system and that a little patience is required. Of course, we naturally understand that this can be intensely irritating for both you Consumer and us the retailer. We can only apologize for the banking system taking so long to refund your 200 pounds but no doubt this amount will reappear on your card very shortly. We believe Nigel has furnished you with a photograph receipt of the refund.

Suggesting that Nigel is a fraudster or our company being the same, we can only assume is said as a matter of frustration for not yet receiving your refund.

Of course, we understand that the inconvenience of not yet receiving your 200 pounds may cause you great financial difficulty however, once again we can only reiterate that we are not responsible for the United Kingdom banking system.

We are not a charity, and therefore, we are unable to proceed with a project which would end up costing our company for your benefit as no contract between the parties had been agreed upon. It is only natural for either party to cancel the same.
We wish you well with finding any appropriate company that you may employ for your own installation and if you still perceive that
A fraud has taken place. We advise you to contact the appropriate authorities.

In the meantime, we can assure you that the 200 pounds has been refunded

Saanut 5/5 tähteä

The Perfect Solar Company

I found and contacted HCE on the internet and was extremely sceptical on first meeting them as I had been deliberating solar panels for 5 years. having had many sales people none of which I trusted. Eventually I took the plunge with Home Comfort and am so glad I did. They were quick to fit, respectful and a pleasure to deal with. I was kept fully informed from start to finish via a live group whatsapp which proved incredibally helpful. I highly reccomend this company to anyone considering Solar panels and batteries. No hard sell, no pushy salesman wonderful explanation and the best price after seeing many different companies.

I cannot reccommend these people highly enough

IT WAS AN ABSOULOUT PLEASE TO DEAL WITH THEM EVERY STEP OF THE WAY

27. kesäkuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Thank you

Saanut 5/5 tähteä

Great company

When meeting Nigel, I was comfortable with his presentation and his explanation helping me to understand how solar works he listened to my requirements. And problems and helped to solve these both from a financial aspect and installation issues
I then had a few other discussions with a couple of other companies and came to the conclusion That Nigel offered me the most flexible Options to suit my circumstances
The system was fitted very quickly. And.
To my satisfaction.
And I have no hesitation in recommending home comfort enterprises as a professional installer Once again, thank you, Nigel. And the team so much for all of your help.

20. kesäkuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

Thank you for your business

Saanut 1/5 tähteä

I would not trust HCE

I see a lot of positive reviews here for Nigel and he was friendly but I also thought he was untrustworthy during his visit due to these reasons :

- he showed me his Octopus energy account on his iphone which was £2000 (two thousand) in credit which he claimed had accumulated in only 6 months since the start of the year from selling solar energy from his home back to the grid falsely building up my expectations (i have since learnt a more realistic amount would be £200 for the same period)
- to entice me, he openly breached GDPR rules and shared his other customers contracts/proposals with me from his iPad, I could clearly see the customers' names/addresses and high amounts quoted (~£13k each), then later quoted me £13k too
- he offered a lower "cash only" discount price explaining he could avoid corporation tax and so could reduce my quote by £900
- offered further discounts which he said were only available whilst he was at my home, pressing me to make the deal immediately.
- called his electrician Abdullah to arrange a site visit to my home (costing £250) even before I agreed to a sale
- claimed to be a member of HIES and left his company brochure with "HIES Accredited member" printed but later when I checked I could not find 'Home Comfort Enterprises' on the HIES website.

His tactics left me feeling pressured and I just had to share my experience here

12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

We are sorry to hear of your poor experience and are surprised at the same.
For clarification purposes, you suggest that we are not a member of Hies
Kindly see our membership number as follows
HCE/A/1392 valid until 7 May 2025
Accredited products
Solar photovoltaics and battery storage

One can only assume that clearly if this statement in your review is wrong, we can only assume the rest is also questionable.

Of course it is our priority to comply with GDPR and any information that you may have been shown from other customers, would have been done so at those customers granted permission. This complies with the same.
You suggest that you felt pressured into a purchase and totally contradicts all other reviews on our site.
We will, of course, investigate your concerns and bring it to the attention of our complaints department.
Naturally, we understand that your choice of installer is important to be able to trust the same and upon reflection, we wish you well with any future choice that you make

Saanut 5/5 tähteä

Great company

Nigel and the team were excellent. Everything was clearly explained and the installation went smoothly. They did not interfere with our day to day activities as a company.
Since the install it is clear that they have been keeping an eye on everything to make sure that it's all working correctly and as we still aren't 100% on how it all works it's great to see this aftercare taking place.

3. toukokuuta 2024
Oma-aloitteinen arvostelu
Home Comfort Enterprises Ltd-logo

Vastaus yritykseltä Home Comfort Enterprises Ltd

your savings will be off the chart. thank you for choosing us

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