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Hbada Arvostelua 

46
TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Product arrived fairly quickly which is good but a was confused over the pricing (thought the online was a total inc VAT but there was no VAT on the product so might net cost was higher than it seemed... Näytä lisää

Saanut 4/5 tähteä

I have to admit delivery and setup was really quick, didn’t spend much time. The chair itself is good. One weak point is the headrest, it is very weak and it moves only by dusting the chair. Every tim... Näytä lisää

Saanut 1/5 tähteä

I ordered a chair from this outfit, but changed my mine within an hour of ordering after reading reviews of the product quality (unfortantly also the customer services and refunds process too). Cu... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

It's been a great experience for me. The several recline positions have been worth it for me, as well as the many handrest adjustments. I initially did not understand some of the adjustme... Näytä lisää


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

46 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(46)

36 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Headrest and the constantly moving lumbar support

The headrest doesn't sit right and hence doesn't feel right. The lumbar support moves irrespective of the sensitivity set on it and that creates discomfort.

7. kesäkuuta 2026
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to read about your experience. 🙏

We understand your frustration with the headrest and lumbar support not staying in place as you would expect. Your feedback is important to us — it helps us better understand how different users experience our products in real-life use.

We would also suggest checking out our product usage videos on YouTube, which may offer some helpful guidance on adjustment. If you have further questions, please don't hesitate to reach out.

Thank you for taking the time to share your thoughts with us.

Best regards,
The HBADA Team

Saanut 5/5 tähteä

E3 pro

E3 pro.

Excellent product quality. Easy to build and extremely comfortable. Highly recommend

3. kesäkuuta 2026
Saanut 5/5 tähteä

HBADA E3 Ultra Ergonomic Office Chair…

HBADA E3 Ultra Ergonomic Office Chair Futuristic

I love my chair! The comfiest office chair I've ever sat in. Shipping to Canada was super fast! The customer service was super kind and helpful as well. I highly recommend this chair.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Latest Experience

I liked the chair a lot and this was my 2nd chair in the last 12 months. Amazing luxurious experience. There was a small glitch in the product but the customer services has resolved it. Many thanks for making a satisfactory customer.

19. huhtikuuta 2026
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

Thank you for your feedback.

We are truly sorry for the poor experience you had with our product.

Please kindly check your email inbox (and spam/junk folder, just in case) – we have sent you a compensation proposal regarding the usage issue you raised.

We deeply appreciate your patience and the opportunity to make things right.

Thank you again for bringing this to our attention.

Best regards,
The HBADA Team

Saanut 3/5 tähteä

Broken main support, no spare parts

Update: The chair was gifted to me so I had no receipt. Them being unable to provide spare parts for a chair went off production 2 yrs ago is not pleasant. Also, it took ‘only’ 54 e-mails to get a partial refund but hey, I’m happy with the result. Thanks team Hbada.
I’ll keep the review at 3 stars as it’s crazy how the chair failed at first place.

I have a J501 chair. It literally collapsed around strut bracket. First deformed then weld snapped.
Emailed them for spare parts but they haven’t been able to find even a part number for more than a month.
Update: after 2 months of back and forth they said parts are not available and I should use their 10% off and buy another horrid chair from them.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Hi there,
Thank you for your patience.
We have sent you an email with our partial refund proposal regarding the issue you experienced. Could you kindly check your inbox (and spam/junk folder, just in case)?
We are truly sorry for the inconvenience this has caused you. Please know that we deeply value our customers' feedback, and we are always working to improve our product and service experience.
Thank you again for helping us get better.
Best regards,
The HBADA Team

Saanut 1/5 tähteä

Worst company ever

Had to go on a 6 month long court case to get a refund they owed me. Worst company ive ever dealt with.

13. marraskuuta 2025
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to read about your experience. 🙏

We understand your frustration, and we regret that the process took far longer than it should have. That is not the experience we aim to provide, and we are sorry for the time and effort this has cost you.

Your feedback is valuable to us — we are taking it seriously and will continue working to improve our service.

Thank you for sharing your thoughts with us.

Best regards,
The HBADA Team

Saanut 1/5 tähteä

Serious safety & return issues

After just 2 days of normal use, my HBADA E3 Ultra chair suffered major structural failure - one of the main legs broke off, making the chair unsafe and completely unusable. This is unacceptable for a product in this price range.

HBADA agreed to a full refund and free collection, but then repeatedly failed to arrange the pickup, missed confirmed collection dates, and avoided providing courier details or tracking. Communication was inconsistent and required constant chasing, with vague promises and delays.

I eventually had to raise a bank dispute to protect my refund. Based on my experience, I would strongly warn others to be very cautious — the product quality and after-sales support are not reliable.

5. joulukuuta 2025
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to read about your experience. 🙏

We understand your frustration, and we regret that the return process did not go as smoothly as it should have — especially after you experienced a safety issue with the chair. That is not the experience we aim to provide, and we are sorry for the time and effort this has cost you.

Your feedback is valuable to us — we are taking it seriously and will continue working to improve our service.

Thank you for sharing your thoughts with us.

Best regards,
The HBADA Team

Saanut 1/5 tähteä

The proFaulty product and terrible service. Do not engage with Hbada!duct arrived with visible marks…

The product arrived with visible marks and dents. I have contacted Hbada within the first few days of receiving the product, and I have not received a response for over a week.

Faulty product and terrible service. Do not engage with Hbada!

13. joulukuuta 2025
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to read about your experience.

We understand your frustration, and we regret that you did not receive the timely support you expected. That is not the level of service we strive for.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Saanut 1/5 tähteä

Worst product design

Worst product design & customer service... I requested to return the chair on the same day it arrived. It has been two weeks, and they still have not provided a return instruction.

14. joulukuuta 2025
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to hear about your experience, and we completely understand your frustration. 🙏

We regret that your return request has not been handled as promptly as it should have been. That is not the level of service we aim to provide.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Saanut 1/5 tähteä

I purchased an Hbada P3 chair

I purchased an Hbada P3 chair, convinced also by the fact that it was listed on the website as “in stock” and ready to ship. However, after completing the payment, I never received any further communication. I had to reach out to customer support myself to get an update, and only then was I informed that the product was actually out of stock and would not be shipped for next 3 weeks. Month of waiting, without anyone bothering to notify me.
I find this behavior highly unprofessional. If an item is not available, it should not be shown as “in stock.” This practice misleads customers. After i finally got the package It turned out that instead of the P3 chair, I received a completely different product than I ordered—a brown sofa. I contacted customer service, but unfortunately, they ignored my requests to send the correct product. I'm currently left without any assistance.

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to hear about your experience — and we completely understand your frustration. 🙏

We regret that your order did not go as expected, and that the process from purchase to delivery has been such a difficult one for you.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Saanut 5/5 tähteä

Perfectly comfortable

Perfect width and height (including adjustable headrest) for me. Seat that should last, unlike the fake leather on my previous chair.

Very comfortable (some 3 months use to date) whether leaning forward or sitting back.

11. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrendous Customer Service!

Can’t comment on the chair I purchased as it was damage when delivered so wasn’t put together, but what I can comment on is the horrendous customer service I had, if you can call it that.
First off. Email sent to ask if I would accept a damaged chair and get a 10% discount, well no. I want what I paid for. Then apparently a replacement is out of stock, funny how I can order it online then! They then said they will only send a replacement part if it affected the use of the chair. I was literally gob smacked with that, it’s damaged.
Over four times promised that they will liaise with warehouse to get it collected, finally after 3 weeks of back and forth and now with a PayPal dispute open, they collected (not on the correct date saying that) so from start to finish took me nearly a month to send a chair back and PayPal to refund.
Not worth the hassle and in my opinion, I would go elsewhere to get a chair!

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to hear about your experience — and we completely understand your frustration. 🙏

We regret that the process of resolving your case took far longer than it should have, and that our communication throughout was not as clear as it needed to be. We know this has been a time-consuming and disappointing experience for you.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Saanut 2/5 tähteä

Bought the P5

Bought the P5, and I didnt like it.
Customer support Was fine at first and finally decided on giving me a return label. I haven't recieved the return label yet, and no one is answering me on their Email.
It's been a week since i've heard from them.

20. elokuuta 2025
Oma-aloitteinen arvostelu
Hbada-logo

Vastaus yritykseltä Hbada

Dear Customer,

We are truly sorry to hear about your experience — and we understand your frustration. 🙏

We regret that your return process has not gone as smoothly as it should have, and that you haven't received the support you were expecting.

Your feedback matters to us, and we have taken it as a reminder to improve both our service and the overall customer experience.

Thank you for sharing your honest thoughts with us.

Best regards,
The HBADA Team

Saanut 1/5 tähteä

Got scammed

Got scammed. No one replies on their discord, on their email addresses on their site and even on instagram.

Paid 240 euros for a chair and so at the end of the day no response still waiting and yea... big scam don't buy please.

2. elokuuta 2025
Oma-aloitteinen arvostelu

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