Product arrived fairly quickly which is good but a was confused over the pricing (thought the online was a total inc VAT but there was no VAT on the product so might net cost was higher than it seemed... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have to admit delivery and setup was really quick, didn’t spend much time. The chair itself is good. One weak point is the headrest, it is very weak and it moves only by dusting the chair. Every tim... Näytä lisää
I ordered a chair from this outfit, but changed my mine within an hour of ordering after reading reviews of the product quality (unfortantly also the customer services and refunds process too). Cu... Näytä lisää
Yritys on vastannut
It's been a great experience for me. The several recline positions have been worth it for me, as well as the many handrest adjustments. I initially did not understand some of the adjustme... Näytä lisää
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Headrest and the constantly moving lumbar support
The headrest doesn't sit right and hence doesn't feel right. The lumbar support moves irrespective of the sensitivity set on it and that creates discomfort.

Vastaus yritykseltä Hbada
Great quality chair and easy to…
Great quality chair and easy to assemble wouldn't hesitate in buying again from them .
E3 pro
E3 pro.
Excellent product quality. Easy to build and extremely comfortable. Highly recommend
HBADA E3 Ultra Ergonomic Office Chair…
HBADA E3 Ultra Ergonomic Office Chair Futuristic
I love my chair! The comfiest office chair I've ever sat in. Shipping to Canada was super fast! The customer service was super kind and helpful as well. I highly recommend this chair.
Latest Experience
I liked the chair a lot and this was my 2nd chair in the last 12 months. Amazing luxurious experience. There was a small glitch in the product but the customer services has resolved it. Many thanks for making a satisfactory customer.

Vastaus yritykseltä Hbada
Really great quality chair so purchased a second …
Really great quality chair so purchased a second. There was an issue with the second chair and it was all resolved brilliantly by their customer service team. Highly recommend.
Broken main support, no spare parts
Update: The chair was gifted to me so I had no receipt. Them being unable to provide spare parts for a chair went off production 2 yrs ago is not pleasant. Also, it took ‘only’ 54 e-mails to get a partial refund but hey, I’m happy with the result. Thanks team Hbada.
I’ll keep the review at 3 stars as it’s crazy how the chair failed at first place.
I have a J501 chair. It literally collapsed around strut bracket. First deformed then weld snapped.
Emailed them for spare parts but they haven’t been able to find even a part number for more than a month.
Update: after 2 months of back and forth they said parts are not available and I should use their 10% off and buy another horrid chair from them.

Vastaus yritykseltä Hbada
Worst company ever
Had to go on a 6 month long court case to get a refund they owed me. Worst company ive ever dealt with.

Vastaus yritykseltä Hbada
Serious safety & return issues
After just 2 days of normal use, my HBADA E3 Ultra chair suffered major structural failure - one of the main legs broke off, making the chair unsafe and completely unusable. This is unacceptable for a product in this price range.
HBADA agreed to a full refund and free collection, but then repeatedly failed to arrange the pickup, missed confirmed collection dates, and avoided providing courier details or tracking. Communication was inconsistent and required constant chasing, with vague promises and delays.
I eventually had to raise a bank dispute to protect my refund. Based on my experience, I would strongly warn others to be very cautious — the product quality and after-sales support are not reliable.

Vastaus yritykseltä Hbada
The proFaulty product and terrible service. Do not engage with Hbada!duct arrived with visible marks…
The product arrived with visible marks and dents. I have contacted Hbada within the first few days of receiving the product, and I have not received a response for over a week.
Faulty product and terrible service. Do not engage with Hbada!

Vastaus yritykseltä Hbada
Worst product design
Worst product design & customer service... I requested to return the chair on the same day it arrived. It has been two weeks, and they still have not provided a return instruction.

Vastaus yritykseltä Hbada
I purchased an Hbada P3 chair
I purchased an Hbada P3 chair, convinced also by the fact that it was listed on the website as “in stock” and ready to ship. However, after completing the payment, I never received any further communication. I had to reach out to customer support myself to get an update, and only then was I informed that the product was actually out of stock and would not be shipped for next 3 weeks. Month of waiting, without anyone bothering to notify me.
I find this behavior highly unprofessional. If an item is not available, it should not be shown as “in stock.” This practice misleads customers. After i finally got the package It turned out that instead of the P3 chair, I received a completely different product than I ordered—a brown sofa. I contacted customer service, but unfortunately, they ignored my requests to send the correct product. I'm currently left without any assistance.

Vastaus yritykseltä Hbada
Perfectly comfortable
Perfect width and height (including adjustable headrest) for me. Seat that should last, unlike the fake leather on my previous chair.
Very comfortable (some 3 months use to date) whether leaning forward or sitting back.
Horrendous Customer Service!
Can’t comment on the chair I purchased as it was damage when delivered so wasn’t put together, but what I can comment on is the horrendous customer service I had, if you can call it that.
First off. Email sent to ask if I would accept a damaged chair and get a 10% discount, well no. I want what I paid for. Then apparently a replacement is out of stock, funny how I can order it online then! They then said they will only send a replacement part if it affected the use of the chair. I was literally gob smacked with that, it’s damaged.
Over four times promised that they will liaise with warehouse to get it collected, finally after 3 weeks of back and forth and now with a PayPal dispute open, they collected (not on the correct date saying that) so from start to finish took me nearly a month to send a chair back and PayPal to refund.
Not worth the hassle and in my opinion, I would go elsewhere to get a chair!

Vastaus yritykseltä Hbada
Bought the P5
Bought the P5, and I didnt like it.
Customer support Was fine at first and finally decided on giving me a return label. I haven't recieved the return label yet, and no one is answering me on their Email.
It's been a week since i've heard from them.

Vastaus yritykseltä Hbada
Got scammed
Got scammed. No one replies on their discord, on their email addresses on their site and even on instagram.
Paid 240 euros for a chair and so at the end of the day no response still waiting and yea... big scam don't buy please.
This is a comfortable practical chair but the supplier is ____.!!!
This is a comfortable practical chair. But, just under one week after the 1 year warranty ran out the seat damper stopped working, therefore no hight adjustment. I emailed the company which supplied it through Amazon.co.uk and they didn't even bother to reply.
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