Hbada Arvostelua 

Product arrived fairly quickly which is good but a was confused over the pricing (thought the online was a total inc VAT but there was no VAT on the product so might net cost was higher than it seemed). Then requested invoice which came through in Euros but it was paid in sterling.

Arrived in quick time. Good price and a very comfy chair

Came on time and relatively easy to assemble.The head rest was tight but sorted with a little force.

It's been a great experience for me.

The several recline positions have been worth it for me, as well as the many handrest adjustments.

I initially did not understand some of the adjustments (the reset mechanism of the locks), but I figuring them out, I've been able to set it up to my satisfaction.
I would say this is one of the most adjustable chairs out there.

I thought the handrest would be too high for me, as mentioned in other reviews (I'm 5"9), but it was perfect for me since my previous chair was lower.

There was some delay in delivery, but that was resolved by the helpful customer support.

My only recommendation would be that for future versions, the lumbar support can still go back a little further. The current support is perfect for recline positions, but getting it back a bit would make it perfect for sitting upright.

Unfortunately, the way this communication has been handled has completely changed my opinion. After repeatedly receiving such disappointing and impersonal responses, I have now completely lost interest in your company, your products, and any possibility of collaboration.

To be completely honest, this entire experience has been so unprofessional and disappointing that I have no desire to hear from you about your products or any future collaboration opportunities. First impressions and professional communication matter, and unfortunately, you have left an extremely negative impression.

I sincerely hope you take this feedback seriously, because this is certainly not the level of communication or customer engagement I would expect from a company that wants to build a strong reputation and long-term relationships with potential partners.

Personally, I’m extremely disappointed with the HBADA E3 Pro. Despite its impressive-looking specifications and long list of ergonomic features, the actual experience falls well short of what I expected from a premium chair at this price.

The *lumbar support* is one of my biggest complaints. Rather than providing comfortable, natural support, it feels overly aggressive and intrusive, forcing me to constantly adjust my position. For a chair designed for long hours of use, that is simply unacceptable.

The *armrests* are another major weakness. They feel loose and unstable, and despite all the adjustment options, they don’t always stay where I want them. What’s the point of having so many adjustments if the components don’t feel secure?

The *headrest* is equally frustrating. It moves far too easily and doesn’t give me the stable, supportive feel I would expect from a premium ergonomic chair.

I’m also disappointed with the *recline mechanism*. It feels restrictive rather than genuinely versatile, with limited comfortable positions between sitting upright and reclining.

Most importantly, the *overall build quality and premium feel* simply don’t match the price. The chair looks sophisticated, but looks can be deceiving. In actual use, several components feel less solid and refined than they should.

My biggest criticism is that the HBADA E3 Pro seems to prioritise *quantity of features over quality of execution*. It has an impressive specification sheet, but having more adjustments doesn’t automatically make a chair better.

For me, a good ergonomic chair should disappear into the background and allow me to sit comfortably for hours. Unfortunately, the HBADA E3 Pro does the opposite—I’m constantly aware of its shortcomings.

*In my opinion, the HBADA E3 Pro is seriously over-engineered, under-refined and overpriced for what it actually delivers. It looks like a premium ergonomic chair, but the real-world experience simply doesn’t live up to the hype.*

Excellent product. Fast delivery. Customer service very responsive when I requested a VAT invoice and had another query. Highly recommended.

Ordered a week ago 6th of August and still haven't received my chair.Emailed you and the company that was supposed to deliver and got no answer from either.

I am extremely disappointed with HBADA’s customer service.

I placed an order on 5 August 2026 at 15:47 and emailed to cancel it at 16:25—only 38 minutes later and before receiving any shipping notification. HBADA’s published policy states that orders cancelled before shipping qualify for a full refund.

Despite this, nobody responded. At 03:17 the following morning, I received an email saying the order had been shipped. I replied immediately, repeated my cancellation request and provided my telephone number, but again received no response.

The large, heavy parcel was subsequently delivered to my neighbour and is now unopened and unused in its original packaging. I have asked HBADA to arrange collection because I cannot move or transport it, but the matter remains unresolved. I have now had to raise the issue through PayPal.

My concern is not simply that the order was dispatched; it is that multiple timely messages were ignored despite HBADA’s own cancellation policy. I will update this review if HBADA arranges collection and provides the promised full refund.

------- Latest Update
They have arranged courier pickup for me and solved my issue.
------- Latest update
The collected the parcel but they ignore me to refund the amount

I have to admit delivery and setup was really quick, didn’t spend much time. The chair itself is good. One weak point is the headrest, it is very weak and it moves only by dusting the chair. Every time i lean my head against it it changes position, its support mechanism needs strengthening, also the cleaning is a bit more work as there are lots ov cavities where dust gets to sit. Overall a good chair, enough settings and good quality materials.

Seems to be absolutely zero customer service for customers in the UK. The chair is okay. It’s great for my lumbar spine but causing me pain in my upper back. Tried contacting HBADA directly twice while I’m still in the 30 day returns period and heard nothing back.

Not sure what else I can do. I’ve tried adjusting it but there’s always pain somewhere.

Frustrating.

So after HBADA responded to this review, I deconstructed the chair and wrapped it and packed it ready for return.

However I have still not received any communications from the despite emailing them again asking for next steps.

At this point I’m three weeks (21 days) into owning this chair. The 30 day trial period is swiftly coming to an end. I am concerned that they will deithwr continue to ignore me, taking me out of the 30 day returns policy, or request to pick it up while I am no available due to a previously scheduled vacation.

All I need is an email from them with advice on how to return this chair safely.

Really disappointed in HBADA, which is a shame as it’s a great chair. It’s just not right for me.

Edit to add: just did a search for reviews and it turns out HBADA essentially don’t ever let you return the chair. So I’ll be going to my bank tomorrow to sort this out from my end. I was going to ask for a partial refund and try their E3, but absolutely no chance now.

Despicable!

Amazing product, very happy.

I ordered a chair from this outfit, but changed my mine within an hour of ordering after reading reviews of the product quality (unfortantly also the customer services and refunds process too). Customer service agreed to cancel the order and refund my purchase after emailing them through their website form.

It has now been over 2 weeks, and the money has not been returned, after multiple messages to them.

Still no money returned.

I've been using the Habda chair for a while now, and I'm very pleased with it. It's really comfortable, even after sitting for several hours, and the overall support is excellent.

Still waiting for delivery of chair that was delivered to the wrong address - presumed missing! No replacement delivered or explanation on a £500 chair!

Great desk chair, delivered promptly and on time

Very quick delivery.
Very comfortable and nice chair.
I was lucky and received full refund as a winner:)
Thank you

Excellent chair, quick delivery

Lombar support is not stable or can’t be fixed in one place

I had such a fantastic experience with the HBADA team and manager Amy who were very accommodating and quick to deliver my order. this chair is perfect and even better quality that i could’ve ever hoped for. I really appreciate the time staff took to speak to me, especially Amy about a shipping issue i encountered. They were so quick to respond and so kind and helpful in resolving everything. I cannot recommend HBADA enough !! I have had this chair over a year now and it is as good as the day i bought it.

Arrived quickly - exactly the product I wanted.
Heavy - which is good.
Putting together slightly hard work in the house.