Happycards Arvostelua 

EXACT same experience as Teresa C who wrote on Nov 18th. There is no way to contact customer service via their website; and calling their customer service line is an automated message asking me to enter the card number, etc; then a recording that tells me this card is not valid / unactivated. Calling the activation line is ridiculous. After I enter all the requested info, it asked for last 4 digits of my number associated with the card - not possible, I never gave them that info; then it tells me there is technical issues and hangs up.

Teresa C wrote:
"valid date" had passed so I called the number on the back. was told I a new card would be issued and I'd receive it in up to 21 days later. A month later I got the new card, with a big sticker on it giving another number to activate it. When I tried that number I got a message saying it had to be activated where purchased and to take it back there. tried calling customer service and got the same message. looks like a scam to me.
Date of experience: November 18, 2023

Scam company. Went to use my card for Black Friday online shopping at Macy’s. Which is a vendor listed on the front of the gift card. Spent 45 minutes on the phone with Macy’s rep, finally it went through. Ten minutes later get email stating that happy Effin cards declined the transaction. Called the 1-800 number on the back and spoke to a rep who said online transactions are not permitted with my card. Seriously?
I read in prior reviews that it doesn’t even work in the Macy’s store. Nice way to make a living Happy Cards issued by Metabank and serviced by Blackhawk Network California Inc ..!.

"valid date" had passed so I called the number on the back. was told I a new card would be issued and I'd receive it in up to 21 days later. A month later I got the new card, with a big sticker on it giving another number to activate it. When I tried that number I got a message saying it had to be activated where purchased and to take it back there. tried calling customer service and got the same message. looks like a scam to me.

Card quality is poor - when attempting to scratch off the card, the card# digits were damaged. Happycards call number does not allow any contact without a card number. Impossible to get hold of this company.

Fake....DO NOT BUY THESE CARDS....can not redeem them

Went to Macy’s. Spent hours trying on clothes for my daughter only to find out Macy’s can’t actually process the card. Not even a manager can get it to work. She said we have to shop online. So I went online and using the Happy Card is not an option for payment. I tried calling to ask for help and I’m put in an endless loop of automated information. Unreal! Big money scam if you ask me.

My Grandaughter received a Happy Teen gift card.
We went to Ardene in Canada to use it but after she bought something no one could tell us what the balance was that was left on it.
I tried to go on line to find out when I tore the strip off the numbers all peeled off as well.
So when I tried to call the customer service number it will not allow me to speak to a customer service rep unless I put in the number at the back.
I emailed but of course no body responded.
Useless card please do not buy for anyone you know.
Waste of time and money!!!!!

On the back of the card and on the website it clearly states that the plastic gift card may expire, but your funds never will. However, when you call the contact number (866-907-0850) a message says that once the card has expired, there is no access to the funds. The message says not to bother speaking to a rep because they will say the same.
I'm stubborn, I wanted to hear it from a person. I had to try several times to get through to a customer rep (the line kept ending the call). However, once I did, they said they can't authorize another card, but they can send a refund cheque that will arrive in 30 days. Not exactly what I was hoping for, but at least the balance isn't lost.

I received a $50 gift card from the “Happy” brand for my birthday. The gift card indicates that “funds do not expire” and that if the card expires beyond the noted date, you can call 1-866-907-0850 to get a replacement card. 3 weeks after my card expired, I called this number but the voice recording indicated that once a card expires you cannot access the funds or get a new card. That means that this $50 is unusable. This is false advertising, unethical, and a waste of the gift giver’s money.

Impossible d acheter une carte
message d echec avant meme de payer
Service client inefficace

Jamais plus!
J ai acheté une smartbox de 200e avec mon crédit happycard, il était indiqué 20% de cashback, cool!
N ayant rien, je demande pourquoi et on me répond que le cashback n est Valable que pour les règlements CB, bizarre, c est bien écrit que c est Valable, capture d écran a l appui..
Comme seule réponse, on me dit que mon achat a été annulé et mon crédit remboursé.. sauf que la smartbox a déjà été offerte ! !! Je n ai jamais demandé ça, mais c est leur décision !
Service client déplorable, pratique mensongère, il ne me verront plus !

Service client nullisime.
J'avais un crédit de 100€.
J'ai pu acheter il y a 2 mois de cela environ une carte chez un partenaire à 54,48€.
Maintenant, je me retrouve avec un solde de 45,52 que je ne peux utiliser entièrement car il n'est plus possible d'acheter des cartes cadeaux avec des centimes et il est impossible de compléter avec un autre moyen de paiement.
J'ai contacté le service client qui n'a pas été capable de solutionner le problème. Il s'est seulement contenté de clôturer la conversation.
Très déçue