Happycards Arvostelua 

SCAM AND LIARS
Received the Happy Custom card for birthday last year (2023). Here are some facts:
1) there is NO expiry date on the card. The only time you see a Valid Thru date is after you scratch the grey panel (which you should only do when you are ready to pay according to Happy).
2) The back of the card reads: "Funds do not expire. if Valid Thru date has passed call for new card"
3) Entered my card# online to check the balance and it said the card is no longer valid (most people would throw out the card at this point and all the funds would have been kept by Happy)
4) Called the toll free number to get clarification and I was prompted to enter my card number. A recording comes on saying that the card has expired and the funds cannot be retrieved or replaced. It then says "speaking with a customer service agent will not provide a different answer as they have the same information available to them." (at this point 99% of people would throw out the card and all the funds would have been kept by Happy---see a pattern here?!)
5) Pressed on #1 regardless of what the recording said and waited 10 minutes to speak with an agent. She asked for the card# and advised me that the card can be replaced and will take 1 month to process.
6) She said some of their cards DO expire and that's why I got that recording at the beginning of the call. What doesn't make sense is that I entered my card# and the system should have known my card could be replaced but instead lead me to believe it was not good anymore and funds all gone. Another lie.
7) Agent told me that she did not know which of the Happy cards I would be shipped as it all depends "what we have in stock". I told her some of the cards are for merchants very far from where I live. She said no way of knowing or asking for a particular card.
8) Asked to speak to supervisor where I was told that the IVR system is incorrect and that I would be receiving the same type of card I originally had.

So the moral of this story....they lie at all stages so that customers throw out their cards and they get to keep the fund. In my case $150!!! Keep pushing as that is the only way you will see your money.

Got a multi store gift card as a gift. Went to Macy's to use it and nobody there, including the manager could figure out how to use it. After 20 minutes I finally just paid with my credit card so I could get out of there. Went to use it online at Ulta and it's not valid online. Can't be used on Macy's online either. I have no clue if there is anywhere you can actually use this. If you are thinking of buying this for someone just get a regular store gift card that will actually work.

SCAM!!
Echoing all the comments on here about this being a scam!
My son got a gift card for his birthday and the receipt was taped to it.
Went to use it and balance was $0!
The card number was activated and used in a town 30 minutes away!
Seems they are issuing cards with the same number.

Called company and nothing done. Was told a manager would call back and of course never happened.

Will tell everyone I know to NEVER buy one of these gift cards.

SCAM! Wish I read all the other reviews saying it’s a scam before trying to use it at Macy’s and looking like an idiot trying to get the $25 card to work. The customer service staff at Happy Cards are hard to understand, unhelpful and combative. There has to be a class action lawsuit against these criminals. People are spending their hard earned money on these cards and they can’t be redeemed! Are you serious? How are they still being sold?

Call the number, told there is 25.00 on the card but impossible to redeem at a retailer

the people I spoke to did not know anything about the card. I could not find out anything about the card. talking to a supervisor did not help. both people were hard to understand. I am on hold waiting on management. Is there a class action suit against this ripoff company yet.

What went wrong?
1. Card doesn’t work
2. Called support, says the card is supposed to work
3. Tried again, still doesn’t work
4. Called support, says the card is supposed to work
5. I give up

Save your money and avoid this card.

The 1 star is only because there is not a negative 5 star rating on the screen. The card is the worst card to use out of all the gift cards on the gift card shelf. If you try to use it at any merchant they can noy figure out how to use it. They ask do we use it as a gift card or a credit card? Who knows, I don't. I stopped buying this card brand. It is not worth the embarrassment.

SCAM!
I was gifted a Happy Home Card. I tried to check the balance on the back and when I peeled the strip off to access the card number, some of the card number lifted off and I will never know what it on the card or be able to access the full amount. JUST GIFT CASH. DON’T WASTE MONEY ON SOME CORPORATION GETTING TO DIP INTO IT TO. Anyway, called the number on the card and their customer service number and OF COURSE you need to enter your card number to speak to anyone. Ridiculous.

we got one of these cards over a year ago and the pin number was illegible. We called the nuber on the back and opened 2 cases but no one ever responded. I went online and opened another case, no one responded. I called again today and the number goes to what seems like a personal mailbox. it seems this company is a scam do not buy these cards.

Received canadian happycard as a christmas gift with unknown balance amount.
(Friends didn't write it down or tell me amount on card)
Used it twice at 2 shopping locations.
1 paid in full and the other only $10 went through and I paid the vendor the remaining bill.
Neither vendor was able to tell me the remaining balance.
When I went to check the remaining balance via happycards.ca or on their toll free number, my card number would not compute on their end.
All automated and no customer service rep.
So does happycards just pocket the remaining balances of thousands of cardholders making thousands of dollars in profit off of this "runaround"?
Not good - NOT HAPPY
Buyers beware of this before you buy and WRITE THE PAID BALANCE AMOUNT ON CARD, especially when you buy it for someone as a gift.
Is happycards penny pinching and skimming off the top using this kind of scammy system?
Or did I empty the card on that last purchase and was it automatically cancelled once empty?

DO NOT BUY!!! SCAM. IT DOES NOT DESERVE A STAR.

Total scam, can not use the card and customer service keeps hanging up on me.

These cards are scams! When we went to Boston Pizza they told us all the issues they were having with these cards. There is no way to swipe this card, it’s cardboard. If you scratch off the card numbers on the back the numbers get scratched off as well so that you can’t manually enter it either. They are completely useless cards and total scam!

My boss got this card for me mid-December 2023, and the card had an expiration date of 12/23, so as soon as I wanted to use it, it had already expired. When I called the number on the back, I heard a voice message telling me that the card was expired and the value FORFEITED, which is illegal.

The phone message specifically stated that I wouldn't get a different response from a customer service agent (like I shouldn't even bother asking), but I did anyway, and they are sending me a new one that will take up to 30 days to receive.

The back of the card even states that the funds do not expire, so it's very wrong for them to have a voice message which states that my funds are expired, and to not try to ask. That's straight up wrong.

I'm VERY glad I called to get a new one sent to me, although the really put me through the ringer to access the money which is technically mine, paid for by my boss who unknowingly purchased that card as opposed to a prepaid VISA or Mastercard.

I DO NOT recommend ANYONE purchase these cards as they are clearly illegitimate. Don't get scammed. I'm going to be informing other people and businesses of my experience in hopes that they don't support this company anymore.

The happy cards don’t work at any of the stores listed on the card. The company is no help and, of course, Asian and hard to understand. So I’m out $100. What a scam.

December 19, 2023 went to Macys to use Seasons Greetings card worth $20.00 from happycards.com. Payment was declined. Toll free 855-606-3494 automated and no way to reach live person. Agree with all the reviews, this is a SCAM. I will inform Chase bank about this fiasco. It is advertised in their credit card offers.

THIS IS A SCAM DO NOT PURCHASE!!!

I was given a happy home card for a christmas present and the card number on the back was "invaild". when I tried to call customer service it was an automated message saying I needed to enter the number, then the "the card is invalid goodbye".

TOTAL SCAM!!!!!!

It's a scam. Got $20 gift card but can only pay $12. Called customer service and was told the balance was spent somewhere else which I didn't do. Will definitely stay away.

Went to redeem some of these cards for an online order I was making and since you have to enter them as a credit card there is no way you can split the total of your order between a normal gift card and your actual credit card. Also the total of your order needs to be exactly the value on the card or below if it is going to work at all. Happy cards make me very unhappy.