Signed up for a discounted trial on courses.gurugo.me. The conversion from trial to an $89 recurring charge was not clearly disclosed at checkout. I contacted support the same day the charge hit and a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Cannot put less than 1 star. Charged for a subscription I did not sign up for, never had a subscription pending on my account. Refusing to refund. Terrible site do not use
Got suckered into an ad that popped on my feed of an interesting product at a reasonable cost that made it worth looking into. NO WHERE did it say anything about subscriptions. After buying the item... Näytä lisää
The courses are several and diverse which is great. A voting function on the site of what content to upload more would be a great idea for all the clients. For example ( i would like more ballet class... Näytä lisää
2,0
Välttävä
133 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 40 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
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Я получила от сервиса официальный отказ…
Я получила от сервиса официальный отказ в возврате средств (скриншоты письма прилагаются).
В связи с этим считаю необходимым предупредить других пользователей.
С меня было списано 99 $ без моего осознанного и подтверждённого согласия. Сервис отказался вернуть деньги и прекратил диалог, сославшись на «внутренние условия».
Причины жалобы:
1. Отсутствие информации об автоматической подписке
Меня не уведомили, что оформляется автоматическая подписка.
На сайте не было прозрачной и понятной информации:
• о том, что подписка продлевается автоматически,
• о дате списания,
• о сумме 99 $,
• об условиях продления и отмены.
Это вводит потребителя в заблуждение и нарушает право на информированное решение.
2. Стоимость и условия услуги не были раскрыты до списания средств
До момента списания денег мне не была предоставлена полная, доступная и достоверная информация о тарифе и условиях услуги.
3. Сервис ссылается на условия, которые не были предоставлены до оплаты
В письме об отказе сервис ссылается на свои внутренние правила, которые я не видела и не подтверждала при оформлении услуги.
Фактически условия были применены задним числом.
Вывод:
Списание средств считаю несанкционированным. Возврат был отклонён без попытки урегулировать ситуацию.
Не рекомендую данный сервис.
Будьте внимательны — существует риск скрытых подписок и списаний без явного согласия пользователя.
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Здравствуйте,
Нам очень жаль, что у вас возникла такая неприятная ситуация. 🙏
Мы понимаем, насколько важно, чтобы информация о подписках и списаниях была прозрачной и понятной для всех пользователей. Если вы хотите, мы рекомендуем напрямую связаться с нашей службой поддержки по info@gurugo.online
, указав детали вашего аккаунта и покупки — это позволит нам проверить ситуацию и оказать помощь в разрешении вопросов, связанных с платежами.
Ваш отзыв очень важен — он помогает нам совершенствовать процесс информирования пользователей и улучшать сервис.
Complete Fraud!!
Complete Fraud!!! Charged for the subscription that I have never ordered or asked for! Didn’t answer any of my mails and didn’t give any refund! Cheaters!
I wrote two mails to them - none of them was answeres!
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello Alona,
We’re very sorry to hear about your experience and understand your frustration. 🙏
Please reach out to our support team at info@gurugo.online
with your account and purchase details. We will review the situation carefully and do our best to help clarify any charges and resolve the issue.
Your feedback is important and helps us improve transparency and customer support.
SCAM
I was charged a subscription over 80 EUR after only purchasing one class 2-3 days ago. I was having trouble accessing the materials I bought and never started any other course. I contacted them immediately after my card was charged for subscription but they refused to refund me. I didn't see the subscription to the platform could be unchecked when purchasing the 1 course.
Your invitation to contact your support team is meaningless since I did that immediately upon being charged and your feedback was it was my fault for subscribing.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We’re very sorry to hear about your experience and understand your frustration. 🙏
Please know that our support team is always here to help clarify any issues regarding subscriptions and charges. If there was a misunderstanding with the subscription options at checkout, we encourage you to reach out to our team directly at info@gurugo.online
, providing your account details and purchase information so we can review the situation and assist you promptly.
We appreciate your feedback, as it helps us improve clarity around subscriptions and billing.
Misunderstanding excellently resolved!
I have had the most prompt and generous support from Gurugo and cannot fault their efforts to quickly resolve a misunderstanding on my part that I had. Highly rate their service. Very much looking forward to working through the various courses etc that they offer⭐️⭐️⭐️⭐️⭐️
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
Thank you so much for your wonderful feedback! 🌟
We’re delighted that our team could promptly and effectively resolve the misunderstanding, and that you felt supported throughout the process. Your kind words mean a lot to us.
We hope you enjoy exploring all the courses and making the most of the learning experience. We’re always here to help along the way!
Compensación
I has a problem with them because they charged me for courses I didn't Buy, but I send an e-mail and they explained me the situation and gave me unlimited access for 6 months. I didn't get My money back, but at least I got a compensación.
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Thank you for sharing your experience and taking the time to leave a review.
We are sorry that you initially experienced difficulties with the charges – we understand that such situations can be frustrating. At the same time, we are glad that after contacting support, we were able to clarify the situation in detail and offer you a compensatory solution in the form of extended access.
We appreciate your feedback and hope that the provided materials will be useful and meet your expectations. If you have any questions or need assistance, our support team is always available.
I bought a guasha course for 4.99…
I bought a guasha course for 4.99 dollars. Suddenly, the company has charged me for another 2 courses that amounts to 70 dollars. Afterwards I have unsuccesfully tried to get a refund. Since January 9th, they claim that I have to do 21 days of lessons and prove print screens and feedback and furthermore in order to get a refund. And they change this every day. In the beginning it was 14 days out of 21 days. Yesterday it was 21 days out of 30 days from purchase.
This is a fraud company. Be careful. It is a scam. Today I cannot even enter the homepage.
They charge you money for courses that you did not even order. Stay away from this company. They do not answer their emails either.
1. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We’re very sorry to hear about your experience and understand your frustration.
Please know that all charges on our platform are tied to a confirmed purchase by a registered user. Access to any course or subscription is only granted after the user explicitly confirms the purchase. There are no charges made without consent.
If you have experienced unexpected charges, we want to help you resolve this. Please contact our support team at info@gurugo.online
We will review your case individually, clarify the situation, and assist with any options available. Our goal is to provide transparent and fair service to all users.
Complete scammers
Complete scammers. AI content and hidden non-refundable "add-ons". Avoid at all costs.
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We’re sorry to hear that your experience led to such concerns.
We want to clarify that all content on our platform is created by professional instructors and practitioners. While digital tools may be used to enhance the learning experience, the programs themselves are real, carefully structured, and designed to provide practical value.
All purchases and any additional options are presented during checkout and require explicit confirmation from the user. No charges are made without consent. If you have experienced unexpected billing or have questions about your account, we encourage you to contact our support team at info@gurugo.online
so we can review your case individually and provide clarification or assistance.
Sofia was patient and informative
Sofia was patient and informative. I don't like your policy and user experience in your offers, but Sofia was great.
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello Jelena,
Thank you for your honest feedback. We truly appreciate you sharing your experience.
We’re glad to hear that Sofia was patient, clear, and helpful. At the same time, we take your comments about our policy and user experience seriously. Feedback like yours helps us identify where improvements are needed, especially around clarity and ease of use.
She was awesome and turned a bad…
She was awesome and turned a bad experience into a good onee
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Thank you for your kind words! 💙
We are very pleased to hear that the overall impression was positive.
Thank you for sharing your experience!
Seems like I'm not the only one
Seems like I'm not the only one. I just had a $99 attempt on my card after purchasing a $1 course 3 days ago. Didn't know what the $99 were from so I Googled and then went to my email, so now here we are. You guys are scammers.
Today is Jan 21 and they just tried again to charge $99 on my card. Whatever you guys are doing, cancel me. I tried requesting a password to log in to cancel and you guys can't send a link because you don't recognize my email address...meaning I don't have an account with you.
And the email address is the only one I would use. So I did not use a different email address.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello Rosalind,
We’re sorry to hear how upsetting this situation has been, and we understand why it caused concern.
We’d like to clarify that subscription charges are only associated with an account created using a specific email address during checkout. If our system does not recognize the email you’re trying to use, it usually means the purchase was completed with a different email (for example, due to autofill or a typo at checkout).
We do not process charges without an active account and confirmed subscription. There is no intent to charge users without authorization.
To resolve this as quickly as possible, please contact our support team directly at info@gurugo.online
We take these concerns seriously and are committed to resolving them promptly and transparently.
I was very annoyed with gurugo
I was very annoyed with gurugo. I signed up for $1.00 and got charged 3 lots of $24.90 at the same time.
It's not a good site to use.
I want my subscription cancelled and the money refunded since it is shown that if you don't find it any good you can get your money back within 21 days.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We’re sorry to hear that this situation caused you frustration, and we understand your concerns.
All charges on our platform are made only after confirmation during the checkout process, and information about available options and subscription terms is displayed before payment is completed. That said, if something was unclear or you believe the charges do not reflect your intention, we are absolutely ready to review your case individually.
Please contact our support team at info@gurugo.online
Regarding the 21-day guarantee, each request is reviewed according to the applicable terms, and our team will provide you with a clear explanation and available options after checking your account.
We value feedback and aim to resolve issues respectfully and transparently. Thank you for bringing this to our attention.
Fraudulent
Stay away. They will loot your card. Also its complete AI content. No one to regulate such scammers
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We’re sorry to read your comment and that your experience led to such a strong impression. We want to clarify that all content on our platform is created and curated by professional instructors and practitioners. While we may use modern digital tools to enhance learning formats, the programs themselves are developed by real experts and are designed to deliver practical value.
All payments are processed only after user confirmation, and no charges are made without authorization. If you experienced unexpected billing or have concerns about your account, we strongly encourage you to contact us directly so we can review your case in detail. You can reach our support team at info@gurugo.online
— we are always open to dialogue and ready to assist.
Не покупайте у GuruGo ничего
Не покупайте у GuruGo ничего. Я хотела купить курс за 5 долларов . В итоге списали 5, 24.90 дол а через три дня 69 дол
Пришлось заблокировать карту.
Отвечают, ссылаясь на свои внутренние правила, игнорируя ваши слова, что вы не совершали покупку. Это мошенники.
Do not buy anything from GuruGo. I wanted to purchase a course for $5. Instead, I was charged $5, then $24.90, and three days later another $69 without my consent.
I had to block my bank card.
They reply by referring to their internal policies and completely ignore the fact that I did not make or authorize these purchases.
This is a scam.
No compren nada en GuruGo. Quería comprar un curso por 5 dólares, pero terminaron cobrando 5 $, luego 24,90 $ y, tres días después, otros 69 $ sin mi consentimiento.
Tuve que bloquear mi tarjeta bancaria.
Responden citando sus normas internas e ignoran completamente que yo no autoricé esas compras.
Es una estafa.
Non acquistate nulla su GuruGo. Volevo comprare un corso da 5 dollari, ma mi sono stati addebitati 5 $, poi 24,90 $ e, dopo tre giorni, altri 69 $ senza il mio consenso.
Ho dovuto bloccare la carta bancaria.
Rispondono facendo riferimento alle loro regole interne e ignorano completamente il fatto che non ho mai autorizzato questi acquisti.
È una truffa.
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We are very sorry to hear about your experience and understand your frustration. Please note that all payments on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges, we are ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, as well as the dates and amounts of the charges. We will carefully review everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
I have terrible experience with this…
I have terrible experience with this company. Unfortunatelly I didnt check the reviews. I have orderred one courses for 1 dollar and I was charged 99 dollars next day. I have contacted the support and they offer me more and more courses! I dont even want to open a course I have bought! I want my money back. They force me to go through the course and be in contact with mentors for 21 days! I have send them many emails and got a survey without resolving the issue.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We are very sorry to hear about your experience and understand how frustrating this situation must be. Please know that all payments on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or issues, we are ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, the dates, and the amounts charged. We will carefully investigate and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
Subscription which you did not apply…
Subscription which you did not apply for, course for 5 use turned out to 100 usd and no will to open website in order to to get charged for more money
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello Nauris,
We are very sorry to hear about your experience and understand how frustrating this must be. Please note that all payments and subscriptions on our platform require explicit confirmation from the user, and all pricing and terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or issues, we are happy to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, as well as the dates and amounts of the charges. We will carefully review everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
Unauthorized subscription
UPDATE 2
My bank has now successfully reversed the charge via chargeback after reviewing the evidence. The refund was granted on the basis of unauthorized subscription and deceptive billing practices.
If you are affected by the same issue, I strongly recommend contacting your bank/card issuer promptly and disputing the charge. Document everything.
UPDATE
I have now filed a chargeback with my bank and submitted a complaint to the U.S. Federal Trade Commission (FTC) regarding this unauthorized subscription and obstructed cancellation.
Other affected consumers may wish to do the same and document this conduct.
Unauthorized subscription, negative option billing, and dark patterns
I purchased a single course only. The checkout process did not clearly disclose that this purchase included a subscription or recurring charges.
I was subsequently charged for a subscription I did not knowingly authorize, which constitutes negative option billing. After researching, I found multiple consumers reporting the same issue.
The website uses dark patterns and does not provide a clear or verifiable method to cancel the subscription, raising serious concerns about ongoing unauthorized billing.
If you experienced similar issues, you may file a complaint with the Federal Trade Commission (FTC) at reportfraud.ftc.gov, and you may also contact me so affected consumers can coordinate and document this conduct collectively.
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello Marina,
We are very sorry to hear about your experience and understand how concerning this situation must have been. Please know that all payments and subscriptions on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or have concerns about a subscription, we are happy to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, the dates, and the amounts charged. We will carefully investigate and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users. Your feedback is very important and helps us improve our services.
VERY DISAPPOINTING – FEELS MISLEADING
I am extremely dissatisfied with this company. They attract customers with a low-priced course, but after payment an additional screen suddenly appears, asking you to confirm something without clearly explaining that this results in an extra purchase or subscription.
Before you realize it, you have made multiple purchases that were never clearly communicated. This does not feel like honest business practice, but rather a deliberately misleading sales tactic.
What makes it even worse:
There is no realistic refund option
They hide behind strict and lengthy terms & conditions
“Accidental purchase” is completely dismissed
Once you click the wrong button, you are trapped. Customer support shows no real understanding or flexibility.
I strongly advise others to be very careful before purchasing anything from this platform.
This was a very frustrating experience.This experience has seriously damaged my trust in this platform
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We are very sorry to hear about your experience and understand how stressful this situation must have been. Please know that all charges on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No transactions occur without consent.
We take reports like yours very seriously. If you would like us to review your case in detail, please contact us at info@gurugo.online
, providing the email associated with the purchase, the dates, and the amounts of the charges. We will investigate carefully and provide clarification or assistance.
Our goal is to ensure a transparent, safe, and fair experience for all users, and we appreciate your feedback.
Scammers - DO NOT BUY ANYTHING
I bought a 1$ course from this website and a few days later my bank notified me I was charged an additional 99$. I didn't make this purchase and I don't know how they managed to withdraw money from my credit card without having access to my password. Very very shady conduct all around. Don't be mistaken by the low prices, or the professional looking payment system on their website, it's a total scam to get your bank details.
I cancelled my credit card and went through a lot of headache, on top of that, I still don't know if I can get my money back.
To that AI bot that keeps replying to these complaints, do not bother. There's no transparency to your "business", you're just glorified scammers.
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We are very sorry to hear that this experience caused you frustration. Please note that our platform requires explicit user confirmation for all payments, and all pricing and terms are displayed before completing a purchase. No charges are made automatically without consent.
We understand that unexpected charges are stressful. If you would like us to review your case individually, please contact us at info@gurugo.online
, providing the email associated with the payment, as well as the date and amount charged. We will carefully investigate and provide assistance or clarification.
Our goal is to ensure that every user has a safe and transparent experience.
Charging without any notification
Charging without any notification! Charged almost 100 usd! Never confirmed anything
Had to block card
UPD: contacted by a company and problem remains. Even with clear description of right violation with reference to law, they refuse to listen
No solution provided. Internal rules seems to be above state laws
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We are very sorry to hear that this experience caused you frustration. Please note that our platform requires explicit user confirmation for all payments, and all pricing and terms are displayed before completing a purchase. No charges are made automatically without consent.
We understand that unexpected charges are stressful. If you would like us to review your case individually, please contact us at info@gurugo.online
, providing the email associated with the payment, as well as the date and amount charged. We will carefully investigate and provide assistance or clarification.
Our goal is to ensure that every user has a safe and transparent experience.
Thi company WIIL steal your money by charging your card unitarize amounts of money
This company advertise a lymphatic course on special for $1 . You have fraudulently charge my account a total of $250 bringing my balance to 0 and acquiring overdraft fees. Stop steeling peoples hard earn money.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gurugo
Hello,
We are very sorry to hear about your experience and understand how concerning this situation must be. Please note that all payments on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges, we are ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the payment, dates, and amounts of the charges. We will carefully review everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
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