GUN POST Arvostelua 102

I would rate this website as zero but there’s no such option. Poor customer service, scammers, review system is really bad. Stay away
ONCE AGAIN: The way you are dealing with customers and your lack of professional response is beyond disappointing! Here, you replied within hours if not minutes, while not responding for days or weeks to other customers. It's an awful so-called "customer service." It's just time to have another company that would deal better with customers.
AGAIN: and that's why over 50% is 1 star reviews for gunpost on trustpilot, right? best of the best...
AGAIN: That's precisely what we needed to hear – your behavior and attitude towards the customers. I've taken a screenshot of your response and intend to share it with various communities to pave the way for a new company that upholds a higher level of professionalism.

GP is a fantastic website! I have been a member of the site for years and have done dozens of deals from local members, and members across Canada. The site has a clean look and great features that other buy/sell forums of this niche do not have. Great search filters!

I have had a few issues over the years with the website itself and with other users. For each of these cases, I contacted their moderators through their contact forum. Every time, I got a reply within hours and my issues were resolved. The site mods are very good to deal with, professional and very reasonable. They work hard to keep the site free of deadbeat members and scammers.

Love Gunpost. Been a member here for over three years, sold many things and bought many things. It's a great community of like minded folks passionate about the sport and everyone I've met have been so friendly and great to make deals with. I've had many successful transactions and the moderators do a great job of weeding out scammers. If you are a scammer or someone who tries to cheat others you will quickly be found out and removed from the site. They are great at keeping the community safe and work hard at it

Gun Post is a great site. The People that run this site are on top of things and very responsive. I have been a member of Gun Post for several years and highly recommend Gun Post.

Great site with incredible staff and moderators that run the site well and quickly address any concerns. Have bought a few rifles from this site and will continue to frequent this site. Highly recommend for any used guns or parts needed.

Banned for unknown reasons

No reply from owner, wonder why that is.

My partner has used Gun post for well over a year now and I am posting on their behalf with permission. It is a great shame that the moderators/admins seem not to have developed the customer service aspect of the business. Communication from the team is unprofessional at best and downright rude/condescending at worst
While I enjoy the site and the functionality that it provides, the lack of empathy and unwillingness to be impartial to both sellers and buyers is far from desirable. Gun Post typically will side with sellers and often hand out account bans to customers who they disagree with, even with blatant evidence that they themselves are in the wrong.
I might add that I normally will never leave a negative review despite my experiences with a business, the customer service has been so, so poor from Gun Post that I felt I had to make an exception in this case.
Hopefully someone from management see's this review, however from reading the previous responses to other reviews, I very much doubt it ever will reach that level.

EDIT
Once again, your lack of a professional response is sorely disappointing. Any company worth their two cents would understand this. I am not a banned user and will continue to sell on your site. I kept this review anonymous for fear of retribution from your awful customer service department (if you can even call it that).

I've made 20 transactions on this site and the platform is well run. You have to remember most people will usually only leave a review if they're pissy about something. The rules are clearly stated, and we as legal gun owners don't have anything if we don't have our word. Unfortunately, many people don't think like that and act like "kijidiots". I find it is a good idea to trust the reviews by other members if you want no bullsh#t. To the people at Gunpost, thanks for providing this site and keep up the good work weeding the kijidiots out.

Very poor service just a money grab they won't let you repost an ad after its deleted just because they want to charge a fee to use there platform then after you wait a week to repost they block you buncha fools👎👎👎👎👎

I have been using Gunpost for about 3.5 years. I have had 175 positive reviews both buying and selling and my rating is 5 stars. (I hope that's not a jinx...lol).I have read through the Gunpost reviews on this sight (which I ran across by accident) and I am honestly surprised by the negativity, and more so the character of PAL holders. I have had pretty much positive experiences on Gunpost. In fact I prefer it to CGN, which i also have many positive reviews on. It hasn't always been roses... as a few times (out of hundreds) I have posted an ad and it has been put under review or suspended. In those few case I believe once they contacted me first and a couple of times I contacted them as to why. In all case a sensible explanation was given and I was able to make minor changes to my ad and have it reinstated. i may not have been happy about it but at least i understood why I had a minor inconvenience. Honestly they are running a business and I find them very fair and responsible about it. I once had contact with an obvious scammer (brand new ... like less than an hour member with no ratings and a too good to be true deal) and reported them and they were gone in 10 minutes. I find Andre and team run an excellent site and have made it possible for me to to enjoy my hobby in a safe, fair, and open environment. Like everything in life... you do have to exercise a bit of common sense, understand the rules, and communicate clearly. Rest is easy. Thanks so much Andre and team :)

Very unprofessional moderators. I received a spiteful, arrogant response to an inquiry while experiencing technical difficulties.

The response from gunpost.ca quite literwlly proves my review. "Emotional imagination" what a term to perscribe to somebody you don't know - not professional and takes things highly personally. I am unconcerned with their opinion of me but that proves that no policies exist in regard to conduct and thus people's personal information is at risk with a lack of structure and discipline.

This site is run by a clown who allows others to be ripped off and does nothing about it. Shop elsewhere

I have bought and sold on GunPost and my experience has been positive. I had a question for it’s Administrator(s) and their reply was prompt.

I have communicated with several Folks about purchases and sales that in the end did not close and everyone that I have dealt with were courteous and pleasant.

I browse the site daily from my easy chair and enjoy it.

I had a problem with a member and the management settled it completely to my satisfaction

Almost... almost, all the transaction I have done, have been a positive experience. I've only been a buyer. Can't speak for selling.
Almost all sellers were honorable and honest. However the site itself is not very strict on the character of sellers. The site is not self regulating. Which can be good. However buyers are the mercy of the sellers. Sellers always have the advantage. Some sellers have been above and beyond, really outstanding service speedy to get the item shipped, concerned for the buyer. Other sellers not so much but have been honest and reasonable. Some sellers will be not at all up to any kind of standard, and from those sellers, you could be in for a bad experience. Don't expect someone with good reviews to be always accurately represented.

Mike

The ammunition was shipped on time an arrived exactly as described. The whole process of communication was pleasant and professional.

Criminal orginization affiliated with corrupt police service scam system to ensure their criminal enterprise thrives with no way of citizens able to bear arms and protect themselves without having a fraud license and they even purposely destroy criminal records to ensure no one can get these guns.. fraud

report criminal activity to the mods and they ban you

seems like they're benefiting from the proceeds of crime.

Edit forgot to mention the mod attacked me unprovoked.

Located in Alberta? here's a little tidbit from the Edmonton police website

"Verbal Abuse is a form of abusive behaviour involving the use of language (criticizing, name-calling, put downs threatening, blaming). It differs from profanity because it can occur without the use of expletives. Verbal abuse is a pattern of behaviour that can seriously interfere with one’s positive emotional development and can significantly impact one’s self-esteem, emotional well-being, and physical state. Verbal abuse, although not visibly apparent, is nonetheless damaging."

avoid admission, wise. call me all the names you want, post everything, along with the scammer ad and messages. post all the messages of other members reporting the same guy.

this is how you conduct yourself, you're an embarassment to firearms enthusiasts.

I would give site five stars, but the people who are handling this site have no since of customer services or professional dealing with the client. I have personal experience that they take other people’s word against yours even though they have no evidence against you. I sent them many emails to communicate with me, but the team guy who was emailing ME WAS A BULLY and was immature. The site itself is fun, but you have to be careful of the team. And if someone from the site tries to defend their own point of view, I have all the emails between me and gunpost representative.

This clown, Andre shut me down for signing in on my personal email on my preferred name he barred me because the name I picked did not match match my email WHAT THE 3UCK and has not contacted me.
Big loss sell lots on Gun Nutz.Some of the most sloppy Admin! Get your act together and you may attract more than 160k people. Set your site to up to receive and respond to all questions and answer promptly simple,yes there are garbage people and user's. Hate ragging on ya butt you don't respond to my emails